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Smart Shopper Auto Warranty Broker
109 messages, Last post on Nov 13, 2009 at 12:13 PM
You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester
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you sure do use words like "robbed" and "gouged" a lot when talking about dealers. Have you ever heard of the word/phrase "negotiate" or "smart consumer"? If you look at a factory extended warranty, you DON'T have to pay the first price you're told by the F&I guy - negotiate, just like with the car. Having been a successful F&I guy, I know that most dealers like to use a retail figure that is double the cost of the warranty. Negotiate, and quit whining about getting "robbed". Have the F&I guy pull out his cost book/chart and offer a fair amount over his cost. I have no sympathy for someone who won't do a little research, but wants to blame someone else for their foolish consumer decisions. |
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Well, Warranty Gold was in business for something like 20 years and they went under. Maybe autowarrantybroker still has money in the bank to pay claims!? I still think it's better in the long run to self-insure. Save money for a rainy day, even with an expensive car. If you can't afford to fix one, maybe you shouldn't buy one. |
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| Just to be clear, you CAN buy an extended warranty from the manufacturer after you buy the car, just not (in most cases) after the original warranty expires. In the case of my Honda, I could have bought a HondaCare warranty up until the 3/36 warranty expired. | |
| I feel this is a Dealer site, no one caring about the consumer. For the record, I am an accountant who has great strength in 'negotiating'. Still, Dealer have been 'ROBBING" consumers for years and have an alternative is always a good thing. Do back to work selling your cars, it is obvious you guys are dealers. | |
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I'll post this again for you - "after working as a service advisor and service manager, I've seen many of the nightmares that consumers go through with private warranty companies. This really gets wild if you try to pursue a lemon law or breach of warranty case because these policies aren't "warranties" - you're stuck with a problem car and no one to whine to. I've dealt with probably 25 private warranty companies, including Auto Warranty Broker (primarily the companies they refer you to), Warranty Gold, National, Fireman's Fund, and others. They're all pretty much the same, mneaning none have your best interest at heart. There's 5-6 main reasons why I would shoot a personal friend relative who bought an aftermarket warranty - I'll go into detail if you wish." I'm a consumer fraud investigator, dealing specifically in dealer fraud, lemon law, and breach of warranty cases - I work strictly on the side of consumers. I also consult for a dealer group, helping them do the right thing and increase their CSI and sales abilities by losing all the old school car dealer games. Lose the dealer-bashing notions and realize that I'm giving advice to consumers from years of experience. I'm glad you're happy with your choice - I've seen literally hundereds, perhaps thousands, of consumers who hated their aftermarket warranty experiences. If you need real-world reasons, I'll be glad to give them to you. |
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Dealers are just trying to make money, just like you. Do you work for free? I need to hire you.
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you'd think he'd be able to "do the math" as the popular phrase suggests. There's way too much proof out there that consumers lose out and take many more chances with aftermarket warranties. I would want my accountant to be a better consumer before I allowed him to "do the math" with MY money... |
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How have we been ROBBING customers? By offering factory backed warranties that do what they say they will? I hope your Johnny Come Lately warranty company stays in business this time! |
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They paid out about $2K in claims, and then when I sold the car I even got a partial refund! Since I bought my warranty from them, about a year ago, their prices have gone up a bit. I'd say their claims administrator was tough, but fair. No leeway or being "nice guys" and covering things that were not listed or related to the main problem, but they did cover what they were contractually obligated to cover. Bruce |
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