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Smart Shopper Auto Warranty Broker
107 messages, Last post on Sep 20, 2008 at 5:15 PM
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| Does anyone have any experience with these guys? I am searching for a replacement for my two worthless Warrangy Gold policies. Did a lot of research but want to hear others' experiences. I have to buy something, got two high end cars off warranty. Any other extended warranty companies you recommend? Thanks | |
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| Look around and research the companies...I did and am very happy... | |
| highrolla, are you happy because you chose Auto Warranty Broker, a different provider, no extended warranty, or what? I am trying to make a decision and if you have found someone who does the ext warranty thing right, let me know. Thanx | |
| Driftracer, did you have bad experience with Auto Warranty Broker, do research on them, or what? specifics, if you can. Thanx | |
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Hi everyone. I just wanted to throw my two cents into the conversation. I personally would never ever purchase an extended warranty from an independent provider. If you feel as though you need an extended warranty for the peace of mind that one would provide why wouldn't you want to purchase an official manufacturer-backed policy that you know will be around in a few years, won't try to get cheap on you and deny claims, and one that you know that your dealer's service department will accept? Remember, it is in manufacturers' best interest to keep you as a happy and loyal customer. They are much more likely to stand behind their own products in hopes that you purchase from them again than some random third party. Plus, automakers (other than Daewoo which is the rare exception) don't just go bankrupt and disappear like some independent warranty providers have. I have seen countless horror stories from consumers who have had problems with independent warranty providers. Manufacturer-backed extended warranties do generally cost a little more than third party warranties, but they definitely are worth the extra money. Keep in mind that in most states, the prices of extended warranties are negotiable. Shop around, either by telephone, e-mail, or in person with several dealers and purchase an official policy from the one that offers the lowest price. Car_man Host Smart Shoppers / FWI Message Boards |
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but I'll add that after working as a service advisor and service manager, I've seen many of the nightmares that consumers go through with private warranty companies. This really gets wild if you try to pursue a lemon law or breach of warranty case because these policies aren't "warranties" - you're stuck with a problem car and no one to whine to. I've dealt with probably 25 private warranty companies, including Auto Warranty Broker (primarily the companies they refer you to), Warranty Gold, National, Fireman's Fund, and others. They're all pretty much the same, mneaning none have your best interest at heart. There's 5-6 main reasons why I would shoot a personal friend relative who bought an aftermarket warranty - I'll go into detail if you wish. |
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OK, I agree with you guys on ext warranties --when I bot my GMC Yukon XL I bought a GMC Protection Plan, 100k miles/7 yrs: expensive but worth it. No sweat, no worries, GM is not going out of business (if they do, we got bigger problems than repairs!). Even covers abuse! However, after you buy the car, you cannot buy the manufacturers extended warranty, no matter how well you take care of the vehicle, even if U have it serviced at the dealer. I have two vehicles off warranty, need ext coverage; the dealerships won't even talk about selling an ext. warranty from the manufacturer. (Mercedes and Saab) So again, I am searching for feedback, positive or negative from people who have actually used Auto Warranty Broker or any other company. No one is coming out and saying '..Wow, I used XYZ Extended Warranty Company and they were great!' Tells you something, doesn't it? I had 5 years of excellent experience with Warranty Gold, but then the brown stuff hit the fan. I still need an ext warranty. Anyone have a good experience or a warranty company to recommend? Thanx |
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Consumers have been getting 'Robbed' by dealers for years....and yes I have been wronged by GOld but am happy now. Sorry don't know much about Auto Warranty Broker but see my post on the compnay I chose. WarrantyWarehouse.com was the ONLY compnay I spoke with who understood where I was coming from and what I needed. Make sure you do your own research and follow your gut, I did, and am happy even though I was BURNED hard in the past. Dealers have been gauging us for years, if all extended warranty compnaies were BAD, they would not be liscensed to do business. Remeber for every 1 upst customer there are thousand of satified ones, but they aren't as angry as the ones that are upset. Do your research, find the plan that fits your needs, research the compnay, and follow your gut. THis way the decision was yours and it is not something thatyou should rely on someone else. Make sure you check their customer service department, I know the one I chose has 24/7 live support..to me thats a huge plus? Good Luck!! |
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