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Toyota Tacoma 2005+

7580 messages, Last post on Nov 10, 2009 at 9:42 PM
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I am sick of and tired of searching the web for the latest innuendo regarding the 2005 Tacoma ... The vague language that Toyota Mis-Marketing uses is driving me up the wall. Launch Date - It is not a freaking ship, it is a truck, the launch date was 4-2-2004 in Chicago. Release Date - Toyota for some reason cannot even provide of an estimate of when they will release more information regarding a this product's pricing, availability or options. Order Date - I know it is dangerous to assume anything but does it not seem logical and reasonable that before the items are delivered to retail stores that a MANUFACTER would know the MSRP, color options, etc? What follows is a recreation of my contact with via the "Official" Toyota Website: Begin Umptenth email ------ The latter part of this email contains a query and response thread from April 6-7,2005 included for your enjoyment. Seems we are getting closer to the "launch date" Is it possible Toyota Customer Service (TCS)has any new information ... 1. Does anyone at Toyota Customer Service (TCS) know what the "launch date" is for the 2005 Toyota Tacoma X-Runner? (From the Chicago Auto show press release Don Esmond indicates the X-Runner will be at the dealerships in August ... not quite fall, more like late summer ... and from Toyota's own web site "the all-new next-generation Tacoma arrives in showrooms this summer" this indicates someone in marketing has a date sometime during the summer months in mind ... If TCS does not have any more information than what can be found in the press releases, can TCS please try and contact someone that may have knowledge of any updated information? Can TCS determine if it is going to be released at the begining of August or at end of August? 2. Will pricing information, color selection, etcetera for the 2005 Tacoma X-Runner be available before the "launch date"? Assuming a "Yes" answer to the previous question; How much before the "launch date" will this information be released? a week? a month?, six weeks? Again a suitable answer is as specific as practical. Sincerely, Prospective Customer Any Place USA Response (CSR1) 04/07/2004 06:53 AM Thank you for contacting Toyota Motor Sales, U.S.A., Inc. We apologize that you feel our response was not adequate. As previously stated, we do not currently have any information regarding the 2005 Tacoma available at this time other than the information listed on our website. Information on the vehicle will be available closer to the launch date. Typically the new models arrive in the fall. Your email has been documented at our National Headquarters under file #XXXXXXX. If we can be of further assistance, please feel free to contact us. Toyota Customer Experience Customer (Prospective Customer) 04/06/2004 12:06 PM TCS wrote >> Information on the 2005 Tacoma will be available closer to the launch date. Typically the new models arrive in the fall. How could Toyota Customer Service (TCS) consider this an answer? I would appreciate straight forward answers to my questions. As far as I am concerned every week that goes by is closer to the "launch date". When does TCS expect to begin answering questions about their upcoming products, when the products are released? If TCS cannot provide answers to my questions please say so and begin the process to find the answers. 1. What is the "launch date"? (From the Chicago Auto show press release Don Esmond indicates the X-Runner will be at the dealerships in August ... not quite fall, more like late summer ... and from Toyota's own web site "the all-new next-generation Tacoma arrives in showrooms this summer" this indicates someone in marketing has a date sometime during the summer months in mind ... please try and narrow the answer down to a two week period (i.e. 2nd or 3rd week of June) 2. Will pricing information, color selection, etcetera for the 2005 Tacoma X-Runner be available before the "launch date"? If so how much before the "launch date" a week? a month, six weeks? Again a suitable answer is as specific as practical. I am well aware of the FAQ and model updates, I am already enrolled. Sincerely, Prospective Customer Response (CSR1) 04/06/2004 10:36 AM Thank you for contacting Toyota Motor Sales, U.S.A., Inc. We appreciate your interest in the Tacoma X-Runner. Information on the 2005 Tacoma will be available closer to the launch date. Typically the new models arrive in the fall. To receive information as it becomes available, please subscribe to our Current and Future Models FAQ (Frequently Asked Questions). We are committed to manufacturing high quality vehicles that exemplify innovative design, styling, dependability and durability. In an effort to maintain the quality that is evident in our previous vehicle models, we continue to pay close attention to the detail in our future models. Again, thank you for your interest! Your email has been documented ... Toyota Customer Experience Customer (Prospective Customer) 04/05/2004 12:19 PM When is the 2005 Tacoma X-Runner pricing, color selection, etcetera slated for release? Is there a date that I will be able to order the vehicle from my dealer in advance of the general availability in August? Thanks, Prospective Customer End Umptenth email ------ Begin Umptenth response ------ Response (CSR2) 06/17/2004 10:00 AM Thank you for contacting Toyota Motor Sales, U.S.A., Inc. We appreciate your interest in the all-new 2005 Tacoma X-Runner. We apologize; we have not announced a "specific" launch date. Therefore, pricing information and other specifications have not been released just yet. In the meantime, you can see some general information by clicking on the following links to press releases: 2005 Tacoma X-Runner Preliminary Specifications Toyota Unveils All-New 2005 Next-Generation Tacoma Pickup Truck At 2004 Chicago Auto Show You can also click on the following link to sign up to receive updates: http://www.toyota.com/toyota/vehicles/future/xrunner/updates.jsp Thanks again for your inquiry and we sincerely appreciate your interest. Your email has been documented at our National Headquarters under file #XXXXXXXXX. If we can be of further assistance, please feel free to contact us. Toyota Customer Experience End Umptenth Response----- Begin PO'd Prospective Customer email ------ Customer (PO'd Prospective Customer) 06/17/2004 03:16 PM FYI "Q" means question "A" means answer >> Q1. Does anyone at Toyota Customer Service (TCS) know what the "launch date" is for the 2005 Toyota Tacoma X-Runner? >> A1. No >> Q1.a. If TCS does not have any more information than what can be found in the press releases, can TCS please try and contact someone that may have knowledge of any updated information? c |
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>> A1.a "We apologize ..." I assume this means TCS is unwilling or unable to escalate or communicate my request to any other group or division within Toyota to obtain an answer ... >> Q1.b. Can TCS determine if it is going to be released at the begining of August or at end of August? >> A1.a. "... we have not announced a "specific" launch date ..." I suppose this means TCS does not know the "specific" launch date for this vehicle and continues to be unwilling or unable to escalate or communicate my request to any other group or division within Toyota to obtain an answer ... >> Q2.a. Will pricing information, color selection, etcetera for the 2005 Tacoma X-Runner be available before the "launch date"? >> A2.a "... pricing information and other specifications have not been released just yet" So until Toyota has a "specific" launch date for the vehicle the pricing is released when??? >> Q2.b. How much before the "launch date" will this information be released? a week? a month?, six weeks? >> A2.a There is no discernable answer to this question in the TCS response To paraphrase a. The launch date is nebulous b. Pricing may or may not be released before the launch date ... I do not know and TCS does not seem to know or much care how to answer that question I would like to place an order for this vehicle. I would like to know how much something is going to cost before I purchase or in this case place an order. It seems logical and reasonable that before the items are delivered to retail stores that a manufacturer would know the MSRP. End PO'd Prospective Customer email ------ Begin PO'd Prospective Customer response Response (CSR3) 06/28/2004 09:28 AM Thank you for contacting Toyota Motor Sales, U.S.A., Inc. We apologize that we are unable to provide you with the information you are seeking. Toyota has not announced the launch date and pricing information for the 2005 Tacoma. We are sorry that we are unable to provide you with this information ahead of any public announcement. When Toyota finalizes this information and decides to release it to the general public, they will post the information on our web site and issue a press release. You may also wish to visit the Current and Future Models Frequently Asked Question (FAQ), where you can request to be updated as information becomes available on the 2005 models. We appreciate your feedback - Somehow this whole exercise was a bit like being caught in feedback loop - RC. Your email has been documented at our National Headquarters under file #XXXXXXX. If we can be of further assistance, please feel free to contact us via email or by calling 800-331-4331. We are available from 6 AM to 6 PM, Pacific Time, Monday through Friday. Toyota Customer Experience Begin PO'd Prospective Customer end ---- |
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I understand that you are angry because you didn't get what you wanted; however, Toyota has traditionally been tight-lipped about upcoming models. Quite often, these decisions not to release information are business decisions, and based on keeping a competitive advantage. By not releasing details to you, they are also not releasing design, availability, or pricing details to GMC, Nissan, Dodge, etc. This is not an unusual practice for businesses, and has always been the case with Toyota (and Honda). While we would all love to have more information, I don't think you'll find overwhelming sympathy from other members here - especially as your notes to Toyota seem to have taken on an increasingly demanding tone. Did you anticipate that, by e-mailing them, they would release information solely to you that was not released to the general public? Were you anticipating that they would change their marketing strategy because you were ready to place an order? It is not at all clear what you were trying to accomplish by asking for proprietary information, but if the dealers here don't know it yet, then it's likely not been released outside of a very small circle.
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The Double Cab will be available with a 6-spd. on the 4x4 short bed model. The current estimated on sale date for the Tacoma is 10/18. Dealers will probably receive their first allocation of ordered Tacomas at the end of August, meaning vehicles scheduled for production. Toyota will, of course, release more information like pricing around that time and not before. |
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Wow. This is the first I heard about direct injection on the new Toyota engines. I sure hope the Tacoma gets it. Otherwise it would be sad (and would not make sense) if the Tundra gets better fuel economy than the Tacoma. This would seal the deal for me in terms of getting a Tacoma. I really don't need a huge truck, and because of my parking situation at work, If I had a bigger truck I would have to pay to park it at a remote lot. |
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Replying to: kirstie_h (Aug 17, 2004 5:48 am) No, what I expected was that when the boss (Esmond) said the truck would be available this August he meant what he said. I believe it is quite clear what I expected from them and I am certain they have dates in mind for these items. Were you anticipating that they would change their marketing strategy because you were ready to place an order? No, I was expecting that they would understand what I was asking for. I was not asking for them to divulge their prices options etc only for the estimate of the date that information will be available. All I can make of Toyota "strategy" is to tell me the customer, my concerns do not matter. Do you think they picked up the phone or even routed my concerns to marketing? I have no evidence of it. When I compare the treatment I have received from Toyota Customer Service vs Subaru Of America. Subaru treated me as if I had a brain, and forwarded my concerns to the proper department. They may not have given me the answer I wanted to hear but at least they listened to me and worked to resolve my questions. Toyota on the other hand choose to revise the press release available on their website as to omit the reference to August and choose not to lift a finger to resolve the issue. |
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It's about time we are getting the low down on the new 2005 Tacomas. And I must say it looks schweeeeeeeeeeeeeeeeeeet!!! Make mine a Double Cab or XtraCab with 4WD, please. |
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OK - I think the assumption has been that the 4.0 V6 in the new Tacoma will put out 245 hp and 280+/- lb ft of torque, because that is what the 4 Runner has. Now I hear the the Toyota 4.7 V8 will be bumped up from 235 to 282 and direct injection will be added (part of that increase is probably due to other changes also). I also hear the 4.0 V6 will also get direct injection. It seems that power would go up some. The Isuzu 3.5 V6 went from 230 hp to 250 hp, with a similar increase in torque with the addition of direct injection. Unfortunately that great engine was not enough to save the Rodeo and Axiom, but that is another topic. Has anyone heard what the Toyota 4.0 V6 will put out with direct injection?
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Replying to: atlgaxt (Aug 18, 2004 7:24 am) Vic
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