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2007 Chevrolet Avalanche

72 messages,  Last post on Feb 08, 2009 at 11:44 AM

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#61 of 72 Re: Yet another 2007 Avalanche with batter/ blown transmission [DirtyRaceGirl] by xsgt1 Jan 25, 2009 (8:46 pm)
Replying to: DirtyRaceGirl (Jan 03, 2009 5:48 pm) No more GM's for me thank you very much... 2007 Avalanche with 6 NO STARTS and NO POSSIBILITY OF A BUYBACK... Gee I wonder why General Motors is having problems... I think that their attitude towards CUSTOMER SERVICE needs some fine tuning... Maybe The board of directors need to know just what ole Rick and his cronies are doing or maybe that should be not doing for GM customers...   http://www.my3cents.com/showReview.cgi?id=47934 Replies to this message: christalry (Jan 31, 2009 1:24 pm)
#62 of 72 Re: Yet another 2007 Avalanche with batter/ blown transmission [xsgt1] by christalry Jan 31, 2009 (1:24 pm)
Replying to: xsgt1 (Jan 25, 2009 8:46 pm) How many miles did you have on the Ave when the problem first presented itself and is it documented? Definately check on the lemon law in your state. It is imperative that you have ALL documentation from each occurance. If you are still under warranty I would not jump it or let them come out and jump it. It is very inconvenient to wait on a tow, but I would make them tow it and jump it at the delaership. You can't prove it was dead if you jump it yourself. Look at your owners manuel and make sure you follow the steps for filing a complaint. It sounds like you've been in contact with corporate, but you need to write them a letter as well if you haven't already. You also need to contact the BBB. They will inform you as to whether or not you are eligible to file a claim. They will also give you the information that you will need if you choose to go into arbitration. Stick to your guns GM is not going to agree that the vehicle is a lemon. Believe me this is not a easy process and certainly not something that you would expect to have to do when purchasing a fairly expensive vehicle. I would also contact the owner of the dealership, file a complaint with the NHTSA, and possibly contact your congressman. Again documentation is going to be important !!! Now Repurchase/Buyback--it is not as sweet as it sounds you will lose $$$ because they will want to charge you for "wear and tear" and you can kiss all the payment you made good by. I finally got GM to repurchase mine back after months of hassle but I lost around $16K if you figure in the above factors. With the great deals that are out now you may be better off just trading it in on something else. Yea is sucks, but is it worse the hassle? Good Luck!
#63 of 72 by christalry Jan 31, 2009 (2:32 pm)
you should check out the avalanche fan club website www.chevyavalanchefanclub.com--go to forums and then look up battery drain Replies to this message: xsgt1 (Feb 01, 2009 8:55 am)
#64 of 72 by DirtyRaceGirl Feb 01, 2009 (8:16 am)
The truck had 29K when the tranny went, but the battery issue had happened off and on since about 10K miles. I should have been alerted something might be wrong as well, because the day I purchased mine, they couldn't get the OnStar to recognize the vehicle, and they kept it an additional 6 days and got some new sensor put in. It's been a little over a month since I got the battery replaced, and we're ok so far, but I am really careful about things - I don't run the air or play the radio all the time, I don't leave it running when I'm just sitting, etc.... I live my life on a time clock, needing to be places on time, so I can't really afford to be stuck somewhere, waiting on a tow. I DO have documentation about the jump start, because I would call OnStar to send someone out to do it - at least there is proof there. However, one must keep all the receipts from whomever OnStar sends out, because if you call OnStar and ask them any details about date/time that you requested assistance, they will tell you it's confidential and they cannot give you that info. Again, I'll say WTF? I'm paying for the OnStar service, I made the call for assistance - why in the heck would I not be privvy to my own information? Really, I am done with GM - when I get my taxes back, I'm going to trade it in for something else - probably a Tundra - they have a better track record.
#65 of 72 Re: [christalry] by xsgt1 Feb 01, 2009 (8:55 am)
Replying to: christalry (Jan 31, 2009 2:32 pm) I am registered there already and have posted in regard to the electrical (if that is what it is) NO START isuue. There are other post that seem to be related to the problem and it would appear that GM has not been entirely forthright in the handling of the problem. I can only hope that by my filing with the BBB the issue will be handled fairly. I do have faith in the arbitration process as I have been through it once before. Thanks for your comments. I do appreciate all of the posts that comment on this issue.
#66 of 72 07 AV by pissed5 Feb 03, 2009 (4:38 am)
My 07 AV with 31000 km. has suffered 3 dead batteries, rain sense wipers which are total garbage, an instrument cluster which can not be seen in daylight, stuck on front brakes, and lifter noise at cold start up which could be expected after 200000 kms. Nice truck, but when the warranties are over, it has to go. Replies to this message: xsgt1 (Feb 03, 2009 7:19 pm) pissed5 (Feb 04, 2009 4:33 am) DirtyRaceGirl (Feb 04, 2009 5:50 am)
#67 of 72 Re: 07 AV [pissed5] by xsgt1 Feb 03, 2009 (7:19 pm)
Replying to: pissed5 (Feb 03, 2009 4:38 am) Yes I have experienced brake problems as well. They replaced the battery after the first time it failed to start. The wipers do come oc occasionly for one wipe but that is infrequent. they told me that the lifter noise is not a concern (I guess they mean for them). That is why I filed for arbitration. The Avalanches are basically a good vehicle but there seeems to be some problems out there that GM needs to address. I don't consider 7000 miles to be adequate mileage for them to classify it as normal wear and tear. They need to get real. I am still under the 36 thousand mile 3 yr warranty but not for much longer.Thanks for your post pissed5. Replies to this message: pissed5 (Feb 04, 2009 4:33 am) DirtyRaceGirl (Feb 04, 2009 5:50 am)
#68 of 72 Re: 07 AV [xsgt1] by pissed5 Feb 04, 2009 (4:33 am)
Replying to: xsgt1 (Feb 03, 2009 7:19 pm) What really annoys me is when I explain the problem to the service manager I am treated like a moron. The first time the battery went stone dead, I was informed that a software upgrade would fix the problem. On subsequent dead battery no starts no explaination was offered. This is NOT a charging problem, but rather an electrical system[body computer] not shutting off. This thing has got to be the glitchiest vehicle we have ever owned. The sales manager suggested that I had good equity in this vehicle and would love trade me out of the problem. I assured him if he got an 09 F150 I would consider it. As far as having OnStar, who are you going to call with a dead battery? Replies to this message: DirtyRaceGirl (Feb 04, 2009 5:50 am)
#69 of 72 Re: 07 AV [pissed5] by DirtyRaceGirl Feb 04, 2009 (5:50 am)
Replying to: pissed5 (Feb 04, 2009 4:33 am) That's the whole thing about the battery, and the fact that it ISN'T a dead battery - if it was, the battery would not be jumped so easily, nor would any of the interior battery powered things work (like OnStar, the lights, the radio, etc....). Something in the computer system is sucking all the life out of the battery, and for whatever reason, jumping it must "reset" it or at least, "recharge" it enough to go for a few more weeks/months. I essentially avoid using the battery any more than I have to while I'm in the car. I've started listening to my iPOD instead of the radio, and with it being winter in Florida, I can crack my windows for ventilation. It sucks that you can pay 28K for a vehicle and still have to do this, but with the recession, I'll never get out from under it.
#70 of 72 The battery is stone dead by pissed5 Feb 05, 2009 (4:08 am)
When my Av does not start the battery has been discharged to almost zero volts, I have checked with the proper tools as I an a mechanic. Here in southern ontario my LT with most off the toys was 56K after taxes. Replies to this message: christalry (Feb 08, 2009 7:52 am)

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