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2007 Chevrolet Avalanche

72 messages,  Last post on Feb 08, 2009 at 11:44 AM

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What is this discussion about? Chevrolet Avalanche, SUV


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#57 of 72
Re: 2007 avalanche dead battery/ blown transmission [christalry] by DirtyRaceGirl
Dec 07, 2008 (7:39 pm)
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Replying to: christalry (Dec 06, 2008 9:54 am)

I took my 2007 Avalanche in to the dealer on Saturday AM (by appt) after the 4th time it left me stranded after 5 pm, when the dealership is no longer open. I sat for almost an hour before they came to "log" me in. Then, the guy told me that they should know something by 2pm, was I going to wait. WTF? From 8am til 2pm, sit and wait? I basically said I had to know something about the status of the truck by noon. I'm a single mom, and this is our only mode of transportation. He indicated to me that they may not know anything, and on the weekends, they weren't allowed to give out "loaner cars." He told me I could come back Monday morning at 7am when they open, and I'd have more of a chance that it would be looked at, and a loaner provided if needed.
He also proceeded to tell me that there probably wasn't anything they could do if the vehicle wasn't experiencing the problem right now. I tried to tell him about some of the issues I had read about, and he told me that the truck probably just needed a new battery, after all, "you do live in Florida." Again I'll say WTF? I have lived here for 6 years and never had to replace a car battery. Not to mention, if the battery was bad, it would not be so easily jumped when it dies. I asked about some of the updates that might solve the problem, and he told me that everytime they hook the car up to the computer, it will automatically tell them if something needs to be updated. I wanted to tell him that the computers have made people lazy, and they aren't infallible - "oh, nothing must be wrong with it, because the computer SAYS it's fine.").
I too was told to have the vehicle towed in the next time it has this issue. Why should I foot the cost for a tow? I asked the guy to give me his address, and the next time it happens, I'll have the car towed to HIS house so he can see that the dang thing won't start.
After it happened the 2nd time, I started unplugging anything that was in the charger sockets each time I got out of the vehicle to see if that made a difference, and it didn't make any at all. When I had my Ford I always left my phone charger plugged in and never had this problem.
If I can get rid of this vehicle I plan to do it - I love the truck when it's running, but the maintenance isn't worth it, and I want to dump it before it hits 36K and is out of warranty.
I will call GM corporate as well, after I take it in Monday AM and see what they say about it.
 
Thanks for the extra info!
#58 of 72
Re: 2007 avalanche dead battery/ blown transmission [DirtyRaceGirl] by lewis15
Dec 16, 2008 (10:27 am)
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Replying to: DirtyRaceGirl (Dec 07, 2008 7:39 pm)

2007 Avlanche Heard a pop on acceleration . 1st.2nd, rev worked. 3rd & Drive gone. Dealer sys th transmission oil pump broke. Does this sound right?
Lewis
#59 of 72
Yet another 2007 Avalanche with batter/ blown transmission by caligirlfrtx
Jan 03, 2009 (2:26 pm)
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It happened yesterday, simply driving down the street and it would not accelerate. When I changed gears, I heard pop. It would not go past 3rd gear. I took it in today and said it is the transmission. This is ridiculous!! Any direction on calling GM would be greatly appreciated because I cannot afford 2,800 to fix it. I may as well turn it back to the bank! Upset!!!!
#60 of 72
Re: Yet another 2007 Avalanche with batter/ blown transmission [caligirlfrtx] by DirtyRaceGirl
Jan 03, 2009 (5:48 pm)
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Replying to: caligirlfrtx (Jan 03, 2009 2:26 pm)

Thank God mine was still under warranty when the tranny went, or I would have been up a creek without a paddle. I didn't get any extended warranty on this truck, because everyone told me, with a truck, you don't need one. Good for at least 100K miles. I don't see mine lasting that long.
Upon return to the dealer on Monday AM in regards to the battery problem, they called me Monday afternoon, told me, "Yep, it's the battery." DUH?! They replaced the battery, and it's been ok since then, but after reading this forum, I won't be surprised if it starts acting up again in the next few months.
Good luck to everyone with their issues - given the whole bailout situation with the car industry, I don't see GM doing anything about this problem.
#61 of 72
Re: Yet another 2007 Avalanche with batter/ blown transmission [DirtyRaceGirl] by xsgt1
Jan 25, 2009 (8:46 pm)
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Replying to: DirtyRaceGirl (Jan 03, 2009 5:48 pm)

No more GM's for me thank you very much... 2007 Avalanche with 6 NO STARTS and NO POSSIBILITY OF A BUYBACK... Gee I wonder why General Motors is having problems... I think that their attitude towards CUSTOMER SERVICE needs some fine tuning... Maybe The board of directors need to know just what ole Rick and his cronies are doing or maybe that should be not doing for GM customers...
 
http://www.my3cents.com/showReview.cgi?id=47934
#62 of 72
Re: Yet another 2007 Avalanche with batter/ blown transmission [xsgt1] by christalry
Jan 31, 2009 (1:24 pm)
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Replying to: xsgt1 (Jan 25, 2009 8:46 pm)

How many miles did you have on the Ave when the problem first presented itself and is it documented? Definately check on the lemon law in your state. It is imperative that you have ALL documentation from each occurance. If you are still under warranty I would not jump it or let them come out and jump it. It is very inconvenient to wait on a tow, but I would make them tow it and jump it at the delaership. You can't prove it was dead if you jump it yourself. Look at your owners manuel and make sure you follow the steps for filing a complaint. It sounds like you've been in contact with corporate, but you need to write them a letter as well if you haven't already. You also need to contact the BBB. They will inform you as to whether or not you are eligible to file a claim. They will also give you the information that you will need if you choose to go into arbitration.
Stick to your guns GM is not going to agree that the vehicle is a lemon. Believe me this is not a easy process and certainly not something that you would expect to have to do when purchasing a fairly expensive vehicle.
I would also contact the owner of the dealership, file a complaint with the NHTSA, and possibly contact your congressman.
Again documentation is going to be important !!!
Now Repurchase/Buyback--it is not as sweet as it sounds you will lose $$$ because they will want to charge you for "wear and tear" and you can kiss all the payment you made good by.
I finally got GM to repurchase mine back after months of hassle but I lost around $16K if you figure in the above factors. With the great deals that are out now you may be better off just trading it in on something else. Yea is sucks, but is it worse the hassle?
Good Luck!
#63 of 72
by christalry
Jan 31, 2009 (2:32 pm)
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you should check out the avalanche fan club website www.chevyavalanchefanclub.com--go to forums and then look up battery drain
#64 of 72
by DirtyRaceGirl
Feb 01, 2009 (8:16 am)
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The truck had 29K when the tranny went, but the battery issue had happened off and on since about 10K miles. I should have been alerted something might be wrong as well, because the day I purchased mine, they couldn't get the OnStar to recognize the vehicle, and they kept it an additional 6 days and got some new sensor put in.
It's been a little over a month since I got the battery replaced, and we're ok so far, but I am really careful about things - I don't run the air or play the radio all the time, I don't leave it running when I'm just sitting, etc.... I live my life on a time clock, needing to be places on time, so I can't really afford to be stuck somewhere, waiting on a tow.
I DO have documentation about the jump start, because I would call OnStar to send someone out to do it - at least there is proof there. However, one must keep all the receipts from whomever OnStar sends out, because if you call OnStar and ask them any details about date/time that you requested assistance, they will tell you it's confidential and they cannot give you that info. Again, I'll say WTF? I'm paying for the OnStar service, I made the call for assistance - why in the heck would I not be privvy to my own information?
Really, I am done with GM - when I get my taxes back, I'm going to trade it in for something else - probably a Tundra - they have a better track record.
#65 of 72
Re: [christalry] by xsgt1
Feb 01, 2009 (8:55 am)
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Replying to: christalry (Jan 31, 2009 2:32 pm)

I am registered there already and have posted in regard to the electrical (if that is what it is) NO START isuue. There are other post that seem to be related to the problem and it would appear that GM has not been entirely forthright in the handling of the problem. I can only hope that by my filing with the BBB the issue will be handled fairly. I do have faith in the arbitration process as I have been through it once before. Thanks for your comments. I do appreciate all of the posts that comment on this issue.
#66 of 72
07 AV by pissed5
Feb 03, 2009 (4:38 am)
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My 07 AV with 31000 km. has suffered 3 dead batteries, rain sense wipers which are total garbage, an instrument cluster which can not be seen in daylight, stuck on front brakes, and lifter noise at cold start up which could be expected after 200000 kms. Nice truck, but when the warranties are over, it has to go.

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