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Chevy Aveo Hatchback

1655 messages,  Last post on Sep 25, 2012 at 6:16 AM

You are in the Chevrolet Aveo Forum.

What is this discussion about? Chevrolet Aveo, Hatchback

Messages Page 165 of 166

#1641 of 1655 Re: 2005 Aveo TO BUY OR NOT TO BUY? [jaylibby] by mia_bruno

Nov 27, 2011 (7:25 pm)

Replying to: jaylibby (Apr 24, 2006 7:44 pm)
cool, I also decided to buy one. 2005 Chevy Aveo Automatic LS. $5,000 Basic Model.

#1642 of 1655 Re: 2005 Aveo TO BUY OR NOT TO BUY? [wave54] by mia_bruno

Nov 27, 2011 (7:29 pm)

Replying to: wave54 (Apr 29, 2006 3:03 am)
I'm 103k and it runs beautifully well. It's overdue for the timing belt and many fluid changes. 1st x car owner, and I plan on spoiling it with the the synthetics. I plan on using for as long as humanly possible.

#1643 of 1655 5 Spd Manual Shifter Sticking!! by sillysmile

Mar 12, 2012 (4:16 pm)

I bought my 2009 Aveo Hatchback brand new. Since I have bought it the shift sticks in between gears. Today, for the 3rd time, I was trying to shift into fourth gear.....Scary thing....NO GEARS!!! I could NOT Shift into Any Gear!!!! Almost got rearended (again) and well, after pressing the clutch several times I finally got it into 2nd gear --- which was way too low! I've taken it to the dealership numerous times, however they conveniently can never "duplicate" the issue. they say they have to duplicate the issue in order to investigate further...Um... I've been driving manual transmission vehicles for over 20 years, there is a problem, yet they make me feel as though I'm crazy and don't know what I'm talking about....There's less than 32,000 miles on the vehicle and I'm at my wits end. Take it to another dealership? Oh, and NO there isn't any floormat under the pedals. Please advise!!! Funny, my dad, friends, & sibling have ALL duplicated the sticking of the shifter (in & out of 1st, 2nd and reverse)....Humm...

#1644 of 1655 Chevy's reputation abroad? by steve_ HOST

Apr 13, 2012 (10:35 am)

A reporter wonders about Chevy's reputation abroad. If you did not grow up in the US, email predmunds.com by 4pm Eastern today, April 13, 2012, to share your thoughts on Chevy's reputation back home.

#1645 of 1655 Re: 5 Spd Manual Shifter Sticking!! [sillysmile] by gmcustsvcsarah

Apr 16, 2012 (10:44 am)

Replying to: sillysmile (Mar 12, 2012 4:16 pm)
I would assume, given your mileage, you are still well within your powertrain warranty on your Aveo. If you wanted to know for sure, send us an email to socialmediagm.com with the last 8 digits of your VIN and we'll get more info your way.
 
All the best,
Sarah
GM Customer Service

#1646 of 1655 Question regarding maintenance covered under warranty by ryanhall85

May 08, 2012 (5:20 pm)

Replying to: gmcustsvcsarah (Apr 16, 2012 10:44 am)
I have a Certified used Aveo5 that I just purchased. I bought it at 59880 Miles about a week ago. I am bringing it in tomorrow (currently at 60227 miles) for a dome-light repair. This car is currently covered under the original 100K/5yr warranty and the GM Certified warranty/Maintenance coverage...
Now I'm curious...Given that the GM certified dealer had this car and was going through the 172-pt inspection at 59.88K miles and knowing someone would be buying this car just under 60K miles, should they have swapped out the timing belt?(scheduled maintenance at 60K recommends replacing the timing belt per the owners manual) Will the timing belt replacement be covered under either the original 5yr/100K warranty or the GM certified warranty? Or is this something that I will have to pay for out of pocket immediately after purchasing the car? (for the record, I don't know if they have replaced the timing belt or not, but I will ask tomorrow. I just want to know what to expect) Thanks for any clarification.

#1647 of 1655 Re: Question regarding maintenance covered under warranty [ryanhall85] by gmcustsvcsarah

May 09, 2012 (12:09 pm)

Replying to: ryanhall85 (May 08, 2012 5:20 pm)
I'm sorry I didn't see your post yesterday, ryanhall85. What did you learn today at your visit for the dome light? How did everything go?
 
Best,
Sarah
GM Customer Service

#1648 of 1655 Re: Question regarding maintenance covered under warranty [gmcustsvcsarah] by ryanhall85

May 10, 2012 (5:28 pm)

Replying to: gmcustsvcsarah (May 09, 2012 12:09 pm)
Dome Light - They repaired the dome light which they said was covered under the warranty.
 
Timing Belt -
They said that even though the timing belt is scheduled to be replaced within a few days of getting the car, they could not replace it under my warranty unless something goes wrong with it. To an extent I can understand this, however...if something goes wrong with that timing belt, (which has been known to happen on these cars between 60k-80k miles) it will cause a lot more damage than just the timing belt, which will require much more work to be done than the initial timing belt replacement. I thought it would make sense from both a business and customer service standpoint, to replace it now. They felt differently.
 
Other issues - Prior to bringing in the car, I inspected it thoroughly to have them take care of anything else that may be wrong. I didn't inspect as closely as perhaps I should have as it was night when I bought it (black car) and it was supposed to have been through the 172-point inspection listed on the GM website. I pointed out to them a very deep long scratch on the bottom panel of the car (not including a number of other light-medium scratches) which should have been taken care of during the certification process under (Pt. #36 - recondition surface chips and scratches) as well as a deep dent above the hatchback door which should've been covered by (Pt# 33 - Reasonably free of dents) There is also a large chip out of the plastic on my window. ( That one's not clearly on the inspection list, just very unsightly)
 
I had the service manager write up these issues and he said he had to run it past the used-car dept. He said that the used car manager denied all of the repairs due to being cosmetic and not covered by my warranty.
 
My problem however is that I have a "Certified Used" car under a "Certified Used" warranty which I knowingly paid a hefty premium for. I paid for peace of mind that I didn't have to get out a magnifying glass and crawl under the car to inspect for scratches and dents, because such things were inspected for and/or repaired during the GM certification process. Perhaps I should not have so blindly trusted a car dealer. GM or not.
That is what I learned today.
 
So I believe my next course of action is to attempt to file a claim with GM to see what they think and how they interpret their 172-pt inspection as well as the standards used to list these cars as "GM certified" and if it is OK for dealerships to list cars as GM Certified that do not meet GM's strict quality standard for said vehicles. From a business standpoint, the "GM Certified" label can be a great tool. As long as it means something to the buyer.
I will let you know what I learn from that as well

#1649 of 1655 Re: Question regarding maintenance covered under warranty [ryanhall85] by gmcustsvcsarah

May 11, 2012 (7:07 am)

Replying to: ryanhall85 (May 10, 2012 5:28 pm)
Good morning,
If you would like for us to look further into this and you haven't already made a call into the Customer Assistance Center, we can be reached via email at socialmediagm.com. To open a Service Request with us, please include the following information in your email: your name/Edmunds username, phone and address, the last 8 of your VIN and current mileage, the name of your dealership and a description of the situation at hand.
 
All the best,
Sarah
GM Customer Service

#1650 of 1655 2010 Chevy Aveo Hatchback by rjewel

Sep 25, 2012 (6:16 am)

Messages Page 165 of 166

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