Last post on Jul 31, 2013 at 3:51 PM
You are in the Volkswagen Touareg
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Volkswagen Touareg, SUV
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#412 of 600 2004 V8 Touareg Fuel Pump!!
Oct 18, 2006 (2:56 am)
Well, problem is 6 days for VW to get it into their "too busy shop" and now 8 days more waiting for an Internationally backordered fuel pump! Dealer said it's on some priority thing but that VW doesn't tell them when it's shipping, etc. So, I called VW on day 12, it's 14th day with no Touareg now, and rep said she would get me status. VW dealer called the very next day and part left the warehouse already, finally. Ridiculous as Volvo Service Mgr. in sister dealership 50 ft. away gave me a 2007 X Country wagon with 2500 miles on it as Enterprise car rental from VW was some scratched up Taurus!
Solution: Do what I'm doing in a week or so. Buying another GX 470, 2007 model. My wife loves her '04 GX 470. and the dealership network and service is second to none as I have had the best service. It was fun while it lasted driving the V8 Touareg but after 28k of lousy VW service it's time to leave VW behind. Nice SUV, bad dealer network and service..Bob
#414 of 600 Re: Maintenance [shaver]
Oct 30, 2006 (9:56 am)
I have the 04 V-10 TDI and it is spectacular. It is so smooth and quiet you barely know it's a diesel when idling. I have 30k miles on it and have averaged about 23mpg. I also tow a horse trailer (elec brake controller installed) it has plenty of power for towing up the mountains here in SoCal. It also handles excellent with the air ride. It is worth the extra cost for the TDI...
Nov 04, 2006 (5:56 am)
I have an 04 v-6. Just put my third set of tires. 1st was dunlop 5000, next were pirelli, got 20000 from each set. I e-mail Michelin and was told by them that they did not make a tire for my car. Went to Tire-rack and found new tire. Continental cross contact LX. Had installed total cost under $600. They even have a 65000 mile warranty. So far tires are superior to any I have had on my VW...Hope this helps. Have 41000 miles on my touareg and purchased it new 9/03 Must be lucky my only complaint is tires. Was a nice Tax write off for 2003.....
#416 of 600 Re: Tires [stossie]
Nov 05, 2006 (8:54 am)
I had the same trouble with the Dunlop's except that I only had 15k miles on mine. VW was of no help to me. The dealer came through and gave me a new set of tires. He did allow me to pay the difference to upgrade to Michelin. Anyway, just had to replace brake pads at 21k miles for a total cost of $780. That is insane. VW said that they only have a one year/ 12k mile warranty on the pads. Very weak in my opinion. VW will need to stand up to their product a lot more if they want to make an impact in the luxury market.
#417 of 600 Re: Tires 
Nov 07, 2006 (3:32 am)
Why didn't you just replace the pads yourself or get an independent shop to do it? It is absurd to pay $800 for new brake pads.
#418 of 600 Re: Tires [ksccts]
Nov 07, 2006 (4:32 am)
I believe that it voids the warranty on the rotors, sensors, etc. if you go outside of the dealer. Most of the time they have to replace the rotors as well. That would have made it a $1400 repair.
#419 of 600 Re: Problems with hard downshifting in V6 [rhinobetsy]
Nov 15, 2006 (3:35 pm)
I got on this web site to see if anyone else was having the same problem. My 2004 Touareg is also 33 months old but I only have 30k. However, for the last 2 or 3 months when the vehicle downshifts from 5 to 4 the transmission clunks any where from a slight clunk to a hard one. Some times it is on a decline or when level. I have not had any problems with it when accelerating only when I am braking and the transmission is downshifting from 5 to 4. The other problem is that is doing it intermittent The first time I took it in the dealer did a test drive and said they could find nothing. The Touareg did the clunk as I left the parking lot and two more times when I turned around and came back to the dealership. This time I went out with the guy while he drove it and it did the clunk as we were coming back to the shop. They set up an appointment for me to come back and said it was a computer problem. I brought it back and they said they re programed it. However it did not fix the problem and it continued to clunk between 5 and 4 intermittently. So I reset another appointment and went back in and this time they said that they test drove it for 5 miles and they did not find any problem. At first I felt like they were giving me the run around but they told me to bring it back in when it does it again and this time they want to leave the motor running. They are saying that the computer records any faults but that they get erased when you turn the motor off. Half of me wants to believe what they are telling me the other half is suspicious of them. I still have another year of their warranty and also the extended warranty. It doesn't sound like my problem is as bad as yours and hopefully mine doesn't get worse. The biggest problem is that the problem is intermittent and not a consistent problem. After I left the dealership I drove around for an hour and it never clunked. All I can do now is wait for it to do it again and bring it to the dealership and leave the motor running and see what happens next. My biggest complaint with the dealership is after you sit in their waiting room for 2 hours they don't come to you they just page you and tell you the car is ready. When you go to the cashier you find out they did nothing. So then you have to go talk with the service rep and try to get them to tell you what to do next. After I left I thought I should have had them put the instructions in writing on the final check out statement. Instead all I have is a verbal. If anyone else is having the same problem I would sure like to hear from you and your experience. If I get any resolution to this problem I will be sure to pass it on to you. --wmdavis1949
#420 of 600 Re: Touareg is a piece of JUNK [touaregjunk]
Dec 03, 2006 (3:01 pm)
My V8 2004 Touareg is my third and last VW. I've owned a Jetta and Passat Wagon and had good results - well made vehicles for the price. Unfortunately, I have to agree with this post. I've had tons of problems with my Touareg - shift differential, transmission, pre-mature tire death, electrical problems, interior part failures, etc. For a SUV that is suppose to compete with likes of the Acura MDX, Lexus, Infiniti, BMW, etc.; what a joke. A Ford Explorer might make a better comparison. When you call VW Service because they won't honor their warranty they'll turn you back on you. DON'T BUY THIS SUV. Buy one of the brands listed or a Volvo, you'll be much happier in the end.
#421 of 600 Re: Touareg is a piece of JUNK [dontbuyvw]
Dec 10, 2006 (8:54 pm)
I looked seriously at the touareg for some time. Even drove my cousin's for 2 weeks. There's no SUV like them on the road. The feel, the interior, the capability, the off road/on-road combination- truly excellent.
But- they are an enthusiast's car. If you don't mind spending regularly on maintenance (tires ever 20K, $100 oil changes, $800 brake jobs, etc), and living with their reliability issues- there really is nothing like them on the road.
I still yearn for one every time I see them. But- instead I bought a Subaru Tribeca. Handles like a sports car, drives much more nimbly and lightly, completely reliable, 5-star safety, $10K less, and- I'm averaging 20-21mpg. The Touareg is no 'piece of junk'- but it's certainly not a vehicle for those who just want to put gas in it and drive it 100Kmi. If that's what you want, get a Toyota. You won't get there in style- but you'll get there. Sit in an equivalently priced 4Runner LTD- which is over $40K, gets no better mileage, has half the features and an interior right out of the 80's. But- it's more reliable.
Sorry it wasn't the car for you. They've gotten better since '04. I might buy one in 2 years when they come to the US with a 3.0L diesel that runs smooth and clean, and gets 28mpg.