Last post on Jul 31, 2013 at 3:51 PM
You are in the Volkswagen Touareg
What is this discussion about?
Volkswagen Touareg, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#338 of 600 Re: Rotors [rower2]
Mar 16, 2006 (6:07 pm)
Today I was informed that I have the same problem with my 2004 at 31,300 miles. The "Check Brake Pad" light went on yesterday and I was only expecting to have the pads replaced, but I am told that a lip has formed on the rotor and it cannot be turned. I'm fighting it! I feel that this warning light is suppose to prevent this wear from occurring prematurely and that VW should cover it. I had a VW tech. agree with me, but he was powerless to do anything. The Operations mgr. bassically told me that they do not have enough history with the Touareg to know if this is a common problem and that he couldn't do anything since it is considered "normal" wear and tear. I've contacted my sales rep. and I'll go from there. My other car is an Audi and I swear if I have to spend $800 to repair a leased vechicle that Audi and VW can kiss me good buy.
#339 of 600 Noise from sunroof at 0-25 mph!
Mar 17, 2006 (8:42 pm)
I have a 2005 Touareg V6 in sunny Arizona. Once the weather cooled down here in Late October early November, I opened my sunroof and immediately heard horrible air feedback like a helicopter was landing on top of my car. It's tough to describe, but a "whoop," "whoop" sound is as close as I can come. It's so bad that it makes your nauseous. And it takes place from 0-25 mph, once you are past that speed, it lessens somewhat. The only way to correct it is to roll down the rear windows an inch or so to relieve the pressure.
I took it into the dealership and of course was given the run-around. Called VW of America and they instructed me to go back to the dealership and ask for the service manager. He met me with obvious disbelief and consternation...but 5 seconds into the test ride he exclaimed, "Wow, that's terrible! Never heard that before." So we turned around and jumped into a brand new '06 on the lot and guess what -- same thing! A day later he called and said that he test drove another Touareg and same thing.
When I lease or purchase a $40k+ vehicle, I do not expect to have to roll the windows down to use the sunroof. There must be other Touareg owners out there that have this problem? VWofA said that while this is an inconvenience, it's not something that makes the vehicle undriveable. Nice. So I am stuck. I am going to write a letter to the president of VWofA, but I know that will do little good. The best thing would be for other owners who have this problem to begin calling their dealerships to complain so that VWofA is forced to deal with this issue.
I am not sure if they forgot to wind tunnel test this thing or just didn't care, but I have owned a BMW and Mercedes before and never had any issues with having my sun roof open. Any help or ideas would be appreciated! Thanks, Jae
#340 of 600 Re: Noise from sunroof at 0-25 mph! [statman1]
by Stever@Edmunds HOST
Mar 17, 2006 (9:39 pm)
It's usually an issue opening a window; I don't recall seeing any complaints about the helicopter effect using a sunroof, but I guess it's the same principle. See this post for a great explanation:
tidester, "Volvo XC90 SUV" #930, 3 Jan 2003 9:19 pm
If they all do it, I think you're going to be stuck with having to crack a window.
#341 of 600 Re: Noise from sunroof at 0-25 mph! [statman1]
Mar 20, 2006 (7:00 am)
It's called buffetting. It's caused by pressure waves building up in the cabin at that speed range. Opening the windows releases the pressure and the buffetting goes away. There's nothing you can do about it and it's a normal occurence in most vehicles with sunroofs. It may occur at different speeds for different vehicles, but it does occur, regardless.
It's a VERY minor inconvenience and certainly nothing worth getting all bent out of shape over.
#342 of 600 Re: Rotors [rower2]
Mar 20, 2006 (9:26 am)
I have the same model and at 38,000 miles I had to replace my front brakes. What I have discovered about VW is that they refuse to do a brake job unless you replace the rotors even if they are not damaged. While under warranty, should you decide to have a non VW shop replace the brakes and by chance should the brake sensor become faulty, VW will automatically assume that the sensor was damaged by others and is not warranted. This is also true of the tire air pressure sensors. In order for these sensors to be warranted you must have the dealer dismount and mount your tires. Out of principle, I have refused to replace these sensors. Here is a list of what I have replaced: Carrier bearing on the drive line $3,000 (not warranted), brakes and rotors $680, head lamp $65 (not warranted) Convenience package electronic modual? (warranted), short in left headlamp between socket and fuse (took 2 weeks for VW engineering to respond). Should anyone have a loud whirling noise, it is the carrier bearing on the drive line.
#343 of 600 Re: frustrateddowner T-reg issue [iwannano2]
Mar 20, 2006 (9:39 am)
Is there an attorney out there that is willing to file a class action against VW on behalf of T-reg owners? On a positive note, we drive 50,000 miles a year and live in snow country. Our T-reg is probably the smoothest riding 4X4 that we have owned and the 4x4 works well in the snow.
#344 of 600 Carrier Bearing
Mar 20, 2006 (10:00 am)
Why wasn't this bearing covered under warranty? Were you just past the warranty period?
#345 of 600 Re: frustrateddowner T-reg issue [shaver]
Mar 20, 2006 (10:01 am)
Is there an attorney out there that is willing to file a class action against VW on behalf of T-reg owners?
There probably is but this is not the place to solicit and hire attorneys.
#346 of 600 Re: Carrier Bearing [avery1]
Mar 20, 2006 (5:16 pm)
The vehicle was under waranty however, there were (2) loose nuts and some rounding off of the nuts and a some what new VW parts sticker therefore, the dealership made the assumption that the bearing had been replaced, possibly due to damage, possibly by a non dealer and therefore, would not warrant the repair. It is entirely possible that a dealer mechanic had a worn out socket for his air wrench.We bought the car used at 28,000. All of this is conjecture and the VW factory rep backed the dealership.
#347 of 600 Re: frustrateddowner T-reg issue [shaver]
Mar 22, 2006 (10:46 pm)
Our lawfirm handles automotive class actions and we have another one with VW/Audi right now. VW's typical response is to send you back to the dealer and have the dealer give you the run-around until your warranty expires. Then it's your problem. Or, their Plan B strategy is to claim that, "You didn't have your car serviced at an authorized dealer - the shop where you went must have screwed it up and we don't fix that."
I came to this site to check out potential problems with a Touareg because I was planning on buying one. After reading about problem after problem, I think I will keep looking for another vehicle. If I had spent $45,000+ on a new Touareg, I would be pretty mad to have the kind of problems that I am reading about.
VW expects that the vast majority of the public will not get a lawyer and hold them responsible and will just sell their car at a loss rather than fight them in court. Lawyers handle these cases on a contingent fee basis - you pay a percentage if you win, no attorneys fees if you loose. Seems like more people ought to stand up for what is right and stop taking this from manufacturers that don't stand behind their products!