Last post on Jul 31, 2013 at 3:51 PM
You are in the Volkswagen Touareg
What is this discussion about?
Volkswagen Touareg, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#286 of 600 Re: Thank You T-Reg Owners! [petermac]
Aug 27, 2005 (10:16 pm)
"I have been evaluating the Lexus GX and the T-Reg and based on the professional reviews and owner comments I'm convinced the GX is the better buy."
I went through the same deliberations a year ago. The Lexus dealer and the VW dealer were right next to each other, so I could compare the two side by side. I liked the exterior looks of the T-reg better then the GX 470, but the Lexus had the more attractive interior. I bought the Lexus Gx470, and took delivery of it on 10/01/2004. I'm convinced I made the right choice. To date, my GX has had nothing go wrong..not a squeak or a rattle, no recalls...exceptional quality inside and out.
A few things on the VW scared me away. Two of the ones I wanted to test drive, displayed a "tire failure" warning light when we started them up. The salesman quickly changed the subject and switched to another vehicle each time..but I wondered why that was happening. Reading on these forums told me that those tire sensors that VW was using were not yet ready for prime time.
I also experienced the transmission lag in acceleration that others have mentioned here. I just did a quick check on the value now of my 2004 Lexus, compared to a 2004 Touareg similar to what I would have purchased. There is no doubt about which holds it's value better.
#287 of 600 Re: Wood trim issue is going to be huge [grvlguy]
Sep 06, 2005 (4:31 pm)
Didn't realize this was a problem caused by a defect - saw the crack in mine many miles ago and thought (since it was on the passenger side) a passenger caused it. The problems with my $53K Touareg V8 keep compounding......and guess what? On top of it, my dealer wrecked my VW delivering it to the service bay once my 20K servicing was done. So, it's to small claims court for me too since the dealer will not compensate me for diminished value - the auto will never be the same!
#288 of 600 Re: Excess Tire wear on Taureg [andyhy]
Sep 06, 2005 (4:36 pm)
I'm with you 100% on never buying the VW Touareg again - I think they brought it to market too soon in my estimation. Would like to know how you got a new set of tires? My Touareg is at 20K and the service department told me that Touaregs wear tires sooner than most SUV's - now why didn't they tell me that when I purchased? DUUUUUUUUHHHHHHHHHH. So many problems - if gas weren't $3/gallon and SUV's weren't hard to sell, I would be trading for a Lexus GX 470 in a heart beat. Or, bring back my Saab Story!!! Purchased my Touareg from Tom Wood VW in Indy - they wrecked my Touareg when it was being serviced - not a nice experience with them - virtually no customer service. Am driving around Indy with a sign in my car that says "Never Buy A Tom Wood VW" - we'll see if that gets a response - nothing else has.
#289 of 600 Re: Excess Tire wear on Taureg [janinindy]
Sep 09, 2005 (8:44 am)
Agreed ... shopping for new tires myself at 28K miles (all highway driving). Quite honestly I haven't been that thrilled with the TReg since I bought it. All of the problems I've had have been fixed, but I continue to have warning signals go off about flat or defective tires when repeated trips to tire dealers (several different dealers I might add) indicate there is no problem. I left Lexus for this vehicle and can guarantee that I will be going back as soon as I can.
#290 of 600 Re: Lemon Law [thgdnmsrgn]
Sep 14, 2005 (4:17 pm)
I am just as much trouble with my touareg. I bought mine in Oct 2003 and it is a V6. Since then I have had numerous visits to the dealer. First off, the footlights would not shut off when I would turn the car off. Also noted was the picture of the car on the dashboard that would not disappear. I informed the dealer and they could not figure out the problem. About 2 weeks into owning the damn car (and me reading the entire owner's manual to fix the thing myself), the dealer realized the trunk door latch was broken. Second, my tires were wearing faster than normal and I was told the alignment was bad. I was given new tires as a result, however, when I asked if this could happen again, I was told yes and they were unsure what VW would do in the future. Third, the tire pressure light goes on and off at any time it feels like it. I was told this was a malfunction that just happens when you have a lot of computer options. It came on after a tire rotation and oil change one time and the dealer said "don't worry, it will reset itself and go off". Fourth, my radio has mysteriously stopped working for about a day. In the morning, the radio was quiet despite attempts at changing the station. Then that night, it worked without any problems. Fifth, the car has actually been dead on two occasions and has left me stranded. I was told by the dealer that the battery in the Touareg can't support the car and the computer modules. I was told there was nothing that could be done about this as the battery was fully charged. I was told this was a mistake by VW and I would have to live with it. Oh, I was also told to not drive in the city as this makes the problem much worse. Sixth, recently I had items missing from the menu on the main screen--specifically the comfort module. I was told that they aren't sure how that happened, but simply reseting the car made it return. Seventh (and finally for now), my CD player would not work. It stated a CD was in, however when trying to play the CD, the radio would beep and say no CD. Again the car was "reset" and the CD player worked.
I find this car to be the biggest piece of shit ever made. I unfortunately am over the mileage for the lemon law in Maine (I have 27,000miles on the car). I really think things are getting worse in my car the longer I have the damn thing. Any suggestions from anyone? I need HELP!
#291 of 600 Re: Lemon Law [dgeorge]
Sep 15, 2005 (6:09 am)
Don't they have cliffs in Maine? Just make sure your insurance premiums are payed and just accidently leave it in gear with the engine running when you get out.
#292 of 600 Re: VW Touareg: Problems & Solutions [steve_]
Sep 15, 2005 (6:33 pm)
Well, VW owners, join the crowd. VW has had major and minor quality problems constantly since the 1970s. They still have not learned how to address them. I was a VW owner for almost 30 years and sold them, too. They were fun cars to drive, but boy, they drove you crazy. VW itself is in denial and gives customers a hard time.
I switched to Subaru and it is a world of difference as far as quality and they definately are fun to drive. I say that when the Germans dumped "Farhvergnugen", the Japanese grabbed it and along with their quality, they have winning cars.
My advice after 30 years of owning/selling VWs: Stay away from them!!
It's only going to get worse - the new head of VW is threatening 10,000-30,000 job cuts, lower wages in Germany and lower prices from its suppliers. This will add up to even worse quality coming out of Germany. By the way, don't blame Jetta problems on Mexico. My experience has been Mexican built cars were usually Better than German built. The things that failed were parts made in Germany.
VW is now trying to take on M-B with over-priced vehicles that still break down!!
#293 of 600 Re: Lemon Law [dgeorge]
Sep 16, 2005 (3:59 am)
With the responses you are getting from your VW dealer, you should try a different one. Don't drive in the city...are they serious?
#294 of 600 Re: Hesitation and acceleration issues [boxsterjim]
Sep 16, 2005 (10:43 am)
Ask the dealer to refer to technical service bulletin 0104-15. This hesitation problem is a very common safety issue that VW is aware of however fails to acknowledge because there is not a "fix" at this time. Mine has been in the shop 4 times for "hesitation upon acceleration" and the dealer reprogrammed the ECM for hesitation software 3 times and then states there is nothing wrong with my vehicle on the last visit. The National Highway and Transportation Dept - Office of Defects Investigation site (www-odi.nhtsa.dot.gov/cars/problems/complain/results.cfm) has 78 complaints filed against the Touareg, 26 of which indicate this hesitation problem in one form or another. Apparently there will have to be fatalities before VW will be forced to acknowledge this. In my case, I have been "stalled" in oncoming traffic after pulling out with what I or anyone would consider a reasonable margin of safety between me and any oncoming vehicle. Traffic came to a screeching halt to avoid colliding with my vehicle. This happens inconsistently but is very frequent (you just will never know when!) I have also been nearly "rear-ended" when my vehicle accelerated slightly and then hesitated. This is only one of many unresolved problems. If any others are experiencing this same problem I would encourage you to file a complaint with the above mentioned site. If enough are filed maybe VW would be forced to face this very serious problem before someone is seriously injured.
#295 of 600 Re: Hesitation and acceleration issues [lhoward3]
Sep 16, 2005 (6:18 pm)
I am experiencing the same problem with my TORTURE REG. I just got it back from the dealer for a weeks worth of repairs and problems. I was setting at a red light and the light changed and I stepped on the gas, but the car did not go. It took me 4 times to restart the car before I got it to stay on. I called the customer service Mgr. and he had me bring the car back down to put in on the computer. So I sat for 1 hour in the waiting room. They came back with NO FAULTS on the computer, so there was nothing to fix. And now again my TORTURE REG is hesitateing when I accelerate.
We have a call in to VW of America about all the problems with this thing. Still waiting for an answer from them.