Last post on Jul 31, 2013 at 3:51 PM
You are in the Volkswagen Touareg
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Volkswagen Touareg, SUV
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#224 of 600 Touareg Service issues and tire wear
Apr 07, 2005 (12:54 pm)
My 2004 V8 Touareg is in the shop for 20,000 mile service. In addition the following items were noted for correction
1. The Tire pressure monitoring system is not working and shows a warning light even though all tires are at the recommended pressure (third time this has happened)
2. The two passenger side tires are wearing prematurely. The tires on the driver side are OK. The car has done 20,000 miles but the rear passenger tire has only done 10,000 miles. The original tire suffered a nail side wall puncture (in my garage).
3. The clip holding the inner storage pocket of the glove compartment has broken off.
4. The cover over the rear window wiper has broken off.
5. The clip covering the key lock on the roof rack has broken off
6. Cover on the rear set belt buckle has broken. (This happened when the rear seat cushion was folded over to increase rear cargo space).
I have been advised to replace the two tires ($520 plus alignment cost of $190). VW claim this is a result of incorrect alignment. This they claim is probably due to hitting a pothole! This is an SUV for goodness sake! If hitting a highway pothole, unbeknownst to the driver, results in two tires wearing out in under 10,000 miles than there is something wrong here. The car has never been off road and has done only highway miles. Previously I owned two Landrover Discoveries, covered over 60,000 in each and have never even noticed tire wear never mind having to replace the tires.
On the question of the multiple clips that have fallen off, their answer again was that these are not covered under warrantee.
The cost of the roof rack clip I understand is $75, The rear windscreen wiper is available only as a compete assembly and costs $350 , the rear seat belts also have to be completely replaced and this is another $300 or so.
Why should I have to pay for things falling off my $45,000 two year old car and why does it require compete replacement of the units with all the attendant labor charges? New covers could be clipped in place by me in 5 minutes!
Has anyone else had a similar experience with tire wear? Any advice as to the next step?
#225 of 600 Re: Reliability [dhamilton]
Apr 07, 2005 (11:18 pm)
I am in the same predicament. Have been driving my 4runner for the past 12 years and no problems whatsoever.... NONE. But now that I want a new car, im not so sure I want to be in another toyota for 5-6 years. Toyota is the logical choice over VW (less expensive, less to maintain, 100% reliable... etc...). But i really like the styling of the VW and nothing is screaming "buy me" at the moment. While I know all cars may have problems, I am a bit weary since VW might be still working out the kinks. No sense buying a car that is not only "not-proven" but actually disproven by Consumer Reports and actual users of this board. Also, I've heard from multiple people that VW service department (multiple dealers) has yet to realise that their customers are not all $20K jetta drivers anymore - with Touaregs and Phaetons well in the $50K range - and expect decent customer service.
Curious to know what you decided.
#226 of 600 Re: Reliability [blasky]
Apr 08, 2005 (7:11 am)
I have pretty much decided that the MDX is our best bet. I have done tons of research into this. The car you get for the money with Acura is just to much to pass up. The best way to describe the MDX is, there are no 5 stars in any catagory but every catagory is a 4 star. I think the only thing keeping Volkswagon going is Audi. I hope they can get bugs worked out soon. I have lots of friends that have VW's and they are pulling there hair out.
My wife is a resident physician and the last thing she needs is her car crapping out on the way home from a 36 hour shift. Not that we are sure the MDX will never have problems, but I think you play the odds and reduce them down quite a bit with a good ol Japanese car.
Drive the MDX. It is a fabulous suv. My brother-in-law bought a 2001 with 60k and he says it is as quiet and smooth as the day the previous owner drove it off the lot.
Best of luck......Dan
#227 of 600 Re: Reliability [dhamilton]
Apr 08, 2005 (8:07 am)
I have just purchase a '05 V6 T-reg and love it. I have only had it for a month but I have had no issues and don't expect any major ones in the future. When people compare a Japanese automobile to a German automobile, I laugh. Besides the size and or maybe the cost they have nothing in common. The Japanese vehicles compared to German vehicles in their class are boring, boring, boring. The MDX interior is horrible. German vehicles are meant for people who have a passion for driving, along with first class interiors and exteriors. If you want a taller Camary or Accord buy the RX330 or MDX. Letís not talk about their off-road capabilities.
It is very easy for everyone to defend why they purchased their vehicle. Rather itís reliability or lack there of. Our T-reg is my wifeís primary vehicle and she drives 40 miles a day (big deal). You should simply enjoy every second in your vehicle, buy what you love. If reliability is an issue, make the dealer guarantee in writing that they will provide a loaner.
#228 of 600 Re: Reliability [bradster]
Apr 08, 2005 (1:08 pm)
If you had read my above post's you would see that I agree with the fact that German cars are different from Japanese. German cars are for driving enthusiasts.
Now as far as your ridiculous statement about the dealer providing a loaner. Anyone is going to do that under warrenty. The fact that your having to do that constantly with a 35k plus vehicle is crazy but, if that's what you want to spend your time doing then knock yourself out. If it was for me I would probably buy an audi, But my wife doesnt have time for ridiculous problems. As far as the MDX's interior being horrible, that is your opinion. I found that both the MDX and the Volkswagon have very nicely apointed interiors. When I see people compare car choices based on two different lifestyles i laugh. Have fun driving your loaner..
#229 of 600 normal problems?
Apr 08, 2005 (8:06 pm)
Just bought a used V6. Generally happy, nice car. Yes engine undersized, but we knew that before we purchased this 1.5 yr., 20,000 mile-car. Questions: Are following symptoms normal?
1) Front lights are permanently on, when engine runs. No difference when switching the "beam light switch" on.
2) Pump-Noise below dashboard right side, when stopping, parking, using the brakes. Seems to be a loud "hydraulic charge pump". Can that be? When I asked service they said all Touregs make that noise.
3) Convenience-Setting are gone after some hours. Is there an internal battery (other than the regular one) that needs to be replaced by service.
4) Average mpg display only shows static value. Never changes until you scroll through the MFI. Seems weird..
#230 of 600 Re: Reliability [dhamilton]
Apr 08, 2005 (11:07 pm)
Thanks for your response. I too am leaning further away from the VW. It is GREAT looking car, but sounds like the odds are at the end of the day you might end up with a great looking piece of junk! I am not a car snob, and find the acuras/lexus's nice cars, but def. not as fun to drive. However, the idea of having to negotiate a loaner seems rediculous. Even Acura, who sells plenty of $20-30K priced cars gives loaners and you dont have to twist their arm. As for the enthusiasts who say the VW is a far superior vehicle, i am still asking myself, if it was so superior why are there so many posts on this board like this. Seems VW released this a bit too early, and who knows, maybe the 2004's are giving the newer models a bad rap.
One thing I dont understand though (and i dont mean this as a jab at VW, but i am really curious) but can anyone explain the horrible resale value on the 2004's? Seems odd that any car would loose approx 20-25% of their value in just one model year.
#231 of 600 Please T-reg get better overnite
Apr 09, 2005 (7:27 am)
I don't know for sure but I would guess that you are correct as far as the 04 models giving a bad reputaion. If you look at the infiniti fx, it doesn't have great resale either. I fell in love with the T-reg on a 10 minute test drive. My wife loves how it looks. It just seems like a big risk. Nobody will report on the 05's yet. [I guess they haven't been out long enough for any conclusions] If consumer reports and more forums like this can sing a different tune between now and the end of august I will reconsider. I kind of hope things change, what a great car the T-reg is. But if I had to buy today? No question. MDX. Audi is coming out with there version in a year or two. That will be pretty sweet. By that time the wife will be in private practise and she can afford anything she wants...Don't stop researching and digging. Maybe things will turn around for us tentative T-reg buyers. Best of luck to all shoppers. Ain't car shoppin grand?
#232 of 600 Re: normal problems? [soulman71]
Apr 09, 2005 (3:56 pm)
The headlights are always on. That is what the DRL (daytime running lights) display is in your dash is. Not sure about the brights, never had to use them.
We do not have a noise in the front rightside dash. But do on the left side, It drives me crazy.
The convenience setting will disapear when you are driving the car. You must be stoped in order for it to work. Otherwise there is something wrong.
Not to sure about the mpg deal.
Hope this helps you a little.
#233 of 600 Re: Torture Reg [thgdnmsrgn]
Apr 18, 2005 (8:41 am)
My 2004 VW Touareg had unusually high tread wear after about 14000 miles. The dealership confessed that the first 23000 or so Touareg's produced all had alignment problems. They replaced my front tires and aligned the car. I have to keep an eye on it though as after another 20000 miles its out of wack again and in the shop. Your VIN number will tell you if you are one of thse affected. Odd that there has not been a recall.