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Warranties Backed by a Risk Retention Group

68 messages,  Last post on Sep 16, 2009 at 10:47 AM

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What is this discussion about? Car Warranties


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#37 of 68
Anyone have personal experience with Heritage, 1 Source or Mercury? by grummanflyr
Sep 26, 2005 (2:01 pm)
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Anyone have personal experience with Heritage, 1 Source or Mercury?
#38 of 68
Re: Anyone have personal experience with Heritage, 1 Source or Mercury? [grummanflyr] by fblack
Dec 13, 2005 (2:55 pm)
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Replying to: grummanflyr (Sep 26, 2005 2:01 pm)

Yes - 1Source - as of Dec. 2 (according the the recording reached on the Claims phone #) all claims are being referred to the Hawaii Insurance Commissioner's office, who reports that they (and PrimeGuard) are 'under review' and not able to process any claims. No info about status or projected completion of the 'review'. Calls to the sales # get the 'You have called outside of business hours', but it was mid-day on a Tuesday... Previous claim was paid without hassle (about 3 months ago)...
#39 of 68
Re: Warranties Backed by a Risk Retention Group [angellove] by 705
Dec 15, 2005 (10:38 am)
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Replying to: angellove (Jan 13, 2004 9:22 am)

Apparently 1SourceAutoWarranty.com has joined the list of casualties. Their Claims Support recording says that of 12/2/2005 all calls are being forwarded to the state of Hawaii insurance. When contacting the state of Hawaii emergency number you are informed that they are no longer accepting claims at this time. Apparently some kind of review process is going on.
 
Does anyone have anymore information on what is going on with 1SourceAutoWarranty.com?
#40 of 68
Re: Warranties Backed by a Risk Retention Group [705] by 1spillman
Dec 15, 2005 (2:49 pm)
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Replying to: 705 (Dec 15, 2005 10:38 am)

I took this info directly from 1sourceautowarranty.com's BBB report that is on their website.
 
CUSTOMER EXPERIENCE
 
On December 2, 2005 the BBB learned that the Hawaii Division of Insurance had suspended operations of this company. The BBB has been unable to confirm with government or law enforcement agencies in Hawaii or Colorado to respond to questions. The BBB urges consumers to be cautious in purchasing any products from this company until more details are made available.
 
Here is the link for the entire BBB report.
 
http://www.data.bbb.org/scripts/cgiip.exe/WService=denver/denver/showrpt.html?la- nguage=english&zid=RONjJmLoM
 
Anyone that has purchased from 1 Source recently needs to cancel with their credit card company. If you have a payment plan also cancel with your credit card company. You may be able to salvage some of your money, if you have claims, well it look like another Warranty Gold fiasco.
#41 of 68
Re: Warranties Backed by a Risk Retention Group [1spillman] by jessealan
Dec 18, 2005 (4:03 pm)
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Replying to: 1spillman (Dec 15, 2005 2:49 pm)

I really want to go with warranty direct but need more info to make sure they are a good company. Any reason to go with them? Suposedly they are packed by an insurer and reinsurer.
#42 of 68
Re: Warranties Backed by a Risk Retention Group [jessealan] by audia8q
Dec 19, 2005 (7:49 am)
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Replying to: jessealan (Dec 18, 2005 4:03 pm)

Being backed dosnt mean anything...ask the millions of people who have been burned by an aftermarket warranty company that was "backed".
 
Unless there is no choice don't even consider a warranty that isnt backed by a major car company. You save a few dollars with the aftermarket warranty but in the end you won't save anything and there is a good chance you will end up with nothing but alot of promises.
#43 of 68
Re: Warranties Backed by a Risk Retention Group [1spillman] by mmc996
Dec 19, 2005 (12:14 pm)
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Replying to: 1spillman (Dec 15, 2005 2:49 pm)

I am a current holder of a 1Source E.W. about half way through its life. Over the 3 years I've had it they have been very responsive until that brick wall of a phone message I ran into last week when calling to make a claim. On a hope and a prayer, that phrase 'under review' portends that they/we will recover from whatever hole they/we are in. The number on the recording for the Hawaii Insurance Division is incorrect - the HID Hotline specifically for 1Source is 808.586.7512 but not much new there at this time. Thankfully this message board provides someplace to vent or find some nuggets of info. Writing in your claim or complaint to the address given at the BBB site (see 1 spellman) seems to be the only concrete action that can be taken at this time. If anyone has ar gathers any new info please post. thanks.
#44 of 68
re: 1 source Hawaii Insurance Hotline correction! by mmc996
Dec 19, 2005 (2:35 pm)
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Aloha.. On my previous and very first post, a few hours ago, I incorrectly listed the Hawaii Insurance Division hotline for the PrimeGuard/1Source case-in-review. The correct number is: 808-586-7412. My apologies.
#45 of 68
Warranty America LLC by lampadephoria
Feb 15, 2007 (7:40 am)
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Hi All,
I plan to purchase extended warranty. With so many internet offerings, I don't know which one to pick. Does anyone have experience with AAAutoWarranty.com, who sells warranties backed by Warranty America, LLC/Capital Assurance Risk Retention Group?
Some folks suggested me to go with AAA's warranty service from www.corpmsc.com.
They have similar plans. But I don't know which one can really handle my repairs.
Thanks for your feedback.
#46 of 68
warranty america by steve02slt
Feb 23, 2007 (7:48 am)
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Why would you want to insure your vehicle with a company thats only been in business for 4 years, and is backed by a risk retention group??

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