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Nissan Frontier 2005+

2050 messages,  Last post on Nov 14, 2009 at 2:42 PM

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What is this discussion about? Nissan Frontier, Truck


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#2010 of 2050
Re: Tailgate problems [sorentocrazy22] by resmerelda
Apr 16, 2008 (2:12 am)
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Replying to: sorentocrazy22 (Mar 22, 2008 6:41 pm)

We have a 2005 Frontier with 40,000 miles on it - the tailgate hinges broke off. They quoted a price of $200 to repair. I think they should fix it for free - we are just out of warranty and it's a leased vehicle. My husband takes very good care of our vehicles, so it wasn't due to abuse.
#2011 of 2050
Re: Tailgate problems [resmerelda] by moparbad
Apr 16, 2008 (10:18 am)
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Replying to: resmerelda (Apr 16, 2008 2:12 am)

It is a known issue, I would contact dealer first and Nissan Corporate second and ask to have the repair made as a "goodwill" repair and for the reason that it is a known problem to occur.
Is it leased from Nissan?
#2012 of 2050
Re: Tailgate problems [resmerelda] by moparbad
Apr 16, 2008 (10:20 am)
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Replying to: resmerelda (Apr 16, 2008 2:12 am)

NHTSA Also file a complaint with NHTSA as the tailgate could fall off into traffic and cause accident with injury or death to other motorists.
#2013 of 2050
Re: Tailgate problems [moparbad] by resmerelda
May 08, 2008 (11:21 pm)
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Replying to: moparbad (Apr 16, 2008 10:18 am)

The dealer quoted $200 to fix it. I contacted Nissan April 17th and they just got back to me today - they contacted the dealer (Kenny Ross Nissan) and their service manager told them that we overloaded the truck with lumber, which is a lie. My husband works for a hospital and is not in the construction business.We have not hauled anything but a push lawn mower or bicycles. I am furious.
 
Yes it is leased thru Nissan.
 
I filed a complaint with NHTSA. Thanks so much for the info!
#2014 of 2050
Re: Tailgate problems [resmerelda] by truenorth
May 09, 2008 (7:50 am)
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Replying to: resmerelda (May 08, 2008 11:21 pm)

Well, I think Nissan recognizes they've got a problem, and I'd encourage you to press them to fix it for free, or at least at a discount.
My dealer (Hudiburg Nissan, OKC) sent photos in to Nissan, and got authorization to replace both sides under warranty, though only the right one failed. And the new units seem to be upgraded with a rubber grommet in the cups.
'Would have cost me $477.00 for the two hinges, "Frontier" lettering, body work, and paint. They handled it quickly and without any hassles.
Good luck.
#2015 of 2050
Re: Tailgate problems [truenorth] by resmerelda
May 10, 2008 (7:02 am)
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Replying to: truenorth (May 09, 2008 7:50 am)

Problem is the truck was just out of warranty - it didn't happen all of a sudden, the hinges were failing during the warranty and we didn't notice until the gate completely fell off. They (Kenny Ross Nissan) refuse to repair it for free or even at a discounted price. Nissan didn't acknowledge that there is a problem and didn't seem to care that I will be taking my business elsewhere. I am not impressed with their "customer service". I have a real problem with the fact that the service manager lied to Nissan and told them we overloaded the truck (we never hauled anything heavy) and caused the hinges to fail. Nissan said the decision is final, so I'll be looking for a new Honda.
 
Thanks!
#2016 of 2050
My experience with an '06 NISMO... not overly good by rimcut1
Sep 01, 2008 (12:05 pm)
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Took delivery of my truck in March '06. I use it for work so it is high mileage. At 37,000 miles the pinion seal on the rear differential started leaking. Repaired under warranty.... though inconvenient as my truck is my office. At 62,000 miles I had the truck in having the differential and transfer case oil changed. (Didn't have time to do this basic maintenance so I sucked it up and took it to the dealer.) As I was signing out to leave the service manager said "Keep an eye on your left rear wheel. The seal MAY be leaking. We can't be sure right now." (Notice the whopping 2000 freaking miles out of warranty.) At 65,000 I was rotating my tires. When I removed the left rear wheel there was no longer any doubt about "possibly leaking." As I was busy at work, I could not afford to take the truck off of the road so I bought a quart of the required oil ($18.50 per quart!) and simply kept topping the differential off until I could get the truck in the shop. I put it in the shop three weeks later (added about 1/3 to 1/2 quart during this time). Off course by this time the brake pads are so saturated they can't reinstall them so I can do the brakes at home. So, a $230 seal job became a $530 job. So, within 65,000 miles the "awesome" rear axle with the much advertised locking differential has now had two of its three seals leak. There is no freaking doubt in my mind the right side will do likewise. I emailed Nissan basically asking "what the hell" and waited two weeks for a response. Of course I also berated them for requiring a VIN number to send the email. No doubt they did not appreciate my opinion of that requirement. I finally replied to their "we will be in touch" automated reply asking "ok, when?!" They did respond Friday with a "please provide VIN so we may verify ownership" response. Man, that gives me warm and fuzzies about their customer service.
So, let's now move to very recent events. Last week on Wednesday the truck suddenly died at a traffic light. The thing has been running like a clock. I restarted it, no problem. Thursday, ditto. Friday I called the dealer and made an appointment to bring it in this week. No check engine light, no nothing. Running like a clock, just occasionally dieing while sitting still. Well with two hours of making that appointment, I called the dealer back and said, "Number one, cancel my appointment for next week. Number two, I am TRYING to make it to you as we speak. Do not be surprised if I call you back for a wrecker." Service writer was very nice saying "I'm looking for you. Call me immediately if you need the hook." Well I made it. Truck actually ran good after dieing twice back to back, then no problem. I had to cancel two appointments I had Friday afternoon. Two hours later the dealer calls me at home to say "Sorry, we cannot duplicate the problem. No error codes. We let it run in the bay for 30 minutes. Then we took it out and drove it for 12 miles. It is running beautifully." So I go pick it up. The service writer apologized and said please just try to get it to us IF it acts up again. I leave, drive about 7 miles down the interstate heading home, get to my exit, at the top of the ramp the freaking thing dies. I call the dealer. (Not picking on the dealer! They are a good crew.) Service writer apologizes like crazy, though he did not need to. Asked if I needed a wrecker, I said "Nope. Started right back up. I'm heading to the house." He said to bring it in early Tuesday (tomorrow) and he'd put me in a loaner so they could keep the NISMO until it acted up with them. Today I decided to drive the truck (didn't touch it Sat. or Sun.) as I wanted to go mountain biking and the trails I was going to ride are only about 8 miles from home. Told my wife to keep her phone handy just in case... but I didn't really expect any real issues. I figured it might die once, I'd restart it, and go on my way. WRONG. Here I sit with my wallet $85 lighter because of the tow truck I needed today. Truck totally, TOTALLY died. I mean even the 4 way flashers wouldn't work. NOTHING. And as I sat waiting for the wrecker, occasionally the speedometer and the tach would suddenly start twitching and go below their minimum marks. Windows wouldn't work, stereo was dead, turn the key and there was NO response.
I'm not sitting here bashing Nissan. But I am not happy with Nissan. I figured it up. This is my 15th vehicle in my life. Until this truck I was pretty much a "I bleed blue" Ford man. They ticked me off (Corporate correspondence, not a vehicle issue) so prior to buying the NISMO I decided I was done with Ford. Well, out of 15 vehicles this is the FIRST in which I've EVER had it in the shop 3 times prior to 70,000 miles for anything other than routine maintenance. And more importantly, this is the FIRST time I've ever had a vehicle strand me on the road. FIRST TIME EVER. I am very anal about my vehicle maintenance and routinely expect, and get, at least 125,000 miles (personal use, not work vehicles like the NISMO) out of one before I get the new car itch. Matter of fact, since the NISMO is for work I initially set up my maintenance spread sheet with mileage going out to 250,000 miles. (Not to beat an issue but I've witnessed first hand that an F-150 doesn't even break a sweat as I go for 250,000.) I've got to say, right now I am not feeling very good about my Nissan choice. I'm anxiously awaiting talking to the dealer tomorrow and finding out what the hell is wrong with the truck.... and what is that going to cost me! We are currently in the market to replace my wife's care. (2002 Mercury... 97,000 miles, TROUBLE FREE. She's just tired of it.) For the first time ever I'd told my wife "Pick any brand you want" versus my previous "Pick any brand you want as long as it's manufactured by Ford." Though she has her eyes on a couple of brands I did have her talked into looking at the 2009 Maxima. Now.... I don't think she'll be doing so.
#2017 of 2050
response to rimcut1 by danielacosta
Sep 01, 2008 (4:33 pm)
Reply
Thanks for sharing your story; will be interested to hear the cause.
 
Other than a squeaky suspension, my 05 NISMO was flawless, but I traded it after only 30K miles for an 07 Tundra, which has been flawless through 33K miles.
#2018 of 2050
Re: UPDATE: My experience with an '06 NISMO... not overly good [rimcut1] by rimcut1
Sep 03, 2008 (6:33 am)
Reply

Replying to: rimcut1 (Sep 01, 2008 12:05 pm)

Picked up my NISMO this morning........ after handing the dealer $541. The root cause of the problem was some sort of power distribution module. Of course that issue had nuked my battery as well. Drove it home, around a 20 to 25 minute ride. Ran beautifully. Spent 20 minutes or so reloading all of my work crap into the truck, jump into to hit the road, turn the key, engine spins like hell..... but won't start. Long story short, here I sit waiting on a freaking wrecker. Here on out my truck is no longer referred to as "the NISMO." Now it is "the P.O.S."
 
Meanwhile, yesterday Nissan responded to my email with a totally canned "customer service is important to us" piece of junk.
 
I should have bought the Toyota.
#2019 of 2050
Re: UPDATE: My experience with an '06 NISMO... not overly good [rimcut1] by my_stiletto
Sep 03, 2008 (3:43 pm)
Reply

Replying to: rimcut1 (Sep 03, 2008 6:33 am)

Wow, I'm sitting here contemplating the purchase of a 2008 NISMO and this is giving me second thoughts. And one of the factors influencing my decision is the renowned Dana 44 rear axle with the e-locker. Is the Nismo going to be more trouble than its worth? I need a good, strong truck for towing my boat or camper, AND something I can use for rugged off road use when going hunting. Was looking at the NISMO and the Silverado Z71, but didn't care for the low clearance and poor approach/departure angles of the Silverado. Plus I "thought" the NISMO might have reliability more on par with the Toyota, and way better than the Chevy. Bad expectation?? Tacoma 4x4 is not an option due to low towing capacity, and from what I've been reading, I'm not all that impressed with what I have seen of Titan and Tundra reliability either.
 
Now what?? I'm seriously reconsidering going with a NISMO, and wondering if the Chevy is a better option.

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