Last post on Apr 01, 2013 at 8:58 AM
You are in the Toyota Tundra
What is this discussion about?
#360 of 2007 Re: New Transmission in 07 Tundra? [serranot]
Nov 19, 2006 (6:02 pm)
Appreciate your honesty, concerning your lack of any first-hand experience with the Tundra. I suspect visitors to this forum like to know who is "qualified" to speak about Toyota trucks.
Unlike you, I am an owner of two Toyota trucks. So I'll "bring you up to speed."
We purchase Toyotas because of their reputation. We expect that they will take us 100,000+ miles.
Because of the expected reliability, and, MORE IMPORTANTLY, because Toyota Customer Care was so adamant about replacing a part that they said so infrequently needs repair, I decided to search "Toyota problems" and "Toyota transmission problems" on the internet.
So if you're on this Toyota New Owners Forum looking for a new Tundra, SEARCH THE INTERNET for the experience of other owners.
What I found were two things that were distressing:
1. Toyota transmissions and other mechanical problems are not unusual. Certainly, not "one person's experience."
2. Toyota Customer Care is unresponsive beyond the dealer, and they often deny there is a problem.
The anecdotal customer experience is eye-opening: One owner had blue smoke coming out of a brand-new Toyota, and Toyota National said it was normal; another owner had a transmission problem and during the meeting the Toyota rep. said he would not have bought the customers truck with the problem he was having - the claim was DENIED because it wasn't a safety issue; a 2005 with 40,000 miles, needs a new engine and Toyota refuses to cover.
If mechanical issues are in fact so uncommon, such as my transmission, why is there such a reluctance to stand behind a vehicle that hypes its reliability?
The reason I am on this forum is because I wish I had the opportunity to read the first hand experiences of Tundra owners BEFORE I bought a Tundra.
With my experience now and with the subsequent information that I found on the internet, there will not be a third Toyota. My recommendation since my first posting: Sell a Toyota after 60,000 miles. As you appropriately stated it is the warranty.
During my search I found some information that best summarizes my opinion, from the ultimate authority on Toyota - the "man behind the curtain" puffing smoke the the Land of Oz:
"[Toyota] recalled nearly 1 million vehicles worldwide in May. Toyota President Katsuaki Watanabe apologized in September for the increase in problems."
Caveat Emptor and sell at 60,000 miles.
Thus ends the lesson.
#361 of 2007 Re: New Transmission in 07 Tundra? [usedtobeloyal]
Nov 20, 2006 (1:43 pm)
I PRAY that ends it. The 2007 Tundra is a totally new truck. I come here to learn about the new Tundra not to read about your personal problem with Toyota Customer Service and a pre-2007 Tundra.
BTW, my wife had the same exact problem with her BMW and they didn't cover the trans either. My wife just smiled and asked "But, isn't this the ultimate driving machine?" BMW still wouldn't cover the Trans but did give her free labor.
#362 of 2007 Re: New Transmission in 07 Tundra? [bugchucker]
Nov 20, 2006 (1:54 pm)
There is only one thing more painful than learning from experience, and that is not learning from experience.
#363 of 2007 Re: New Transmission in 07 Tundra? [usedtobeloyal]
Nov 20, 2006 (5:40 pm)
Experience has taught me that a "Vehicle Of The Year" is unlikely to be a lemon.
BTW, You said you were done.
#364 of 2007 Re: New Transmission in 07 Tundra? [bugchucker]
Nov 20, 2006 (7:11 pm)
Thanks for the reply, appreciate hearing other experiences about the Tundra.
There have been other Tundra owners that have joined in the discussion - good to hear all points of view.
It should help Forum readers make decisions concerning the new 2007 Tundra. My concern was regarding the reliability of new 2007 drivetrain.
What can you tell us about the Tundra you owned?
#365 of 2007 Re: New Transmission in 07 Tundra? [usedtobeloyal]
Nov 21, 2006 (8:33 am)
Just out of curiousity -
Have you checked the Problems and Solutions boards of some of the Tundras competition?
Are you aware that I could probably find situations EXACTLY like yours for EVERY truck sold on the market?
Since, you've written off Toyota for the future, and wished you had done more research before buying a Tundra, what has your research told you about other trucks on the market?
#366 of 2007 Re: New Transmission in 07 Tundra? [rorr]
Nov 21, 2006 (10:02 am)
I know the competition is "thin." It's why I owned two Toyota trucks in the first place.
What was most disappointing was the company's response.
I agree you will find my exact circumstances for other vehicles - does that make it right? Do you think it's acceptable?
We are talking about TRUCKS, built for abuse. None of us should accept drivetrain component failure below 100,000 miles in any vehicle, especially not a truck - warranty or not.
As customers we are going to be given the warranty that we "accept."
It's the 2007 model year and other manufactures are offering 100,000 mile drivetrain warranties.
I am currently searching.
Having had a very long experience with Honda cars, who from my experience bend over backwards to stand behind their vehicles, I have started a look at the Ridgeline - but wrong forum.
What have you experienced with your Tundra? That's why I am over on this Forum.
#367 of 2007 Re: New Transmission in 07 Tundra? [usedtobeloyal]
Nov 21, 2006 (2:06 pm)
"What have you experienced with your Tundra? That's why I am over on this Forum."
Really? You have experience with an '07 Tundra? That's odd, I didn't think they were on sale yet.....amazing that you've already burned through the warranty period.
I have no experience with a Tundra. My experience (or lack thereof) is not relevant to the point I was making. To insinuate that one must own a Tundra to have a valid opinion regarding your issue is (IMO) childish. I own a vehicle. My wife owns a vehicle. Each of these vehicles are represented by a "Problems and Solutions" board on Edmunds. I can assure you that looking at THOSE "Problems and Solutions" boards will reveal anecdotal stories of transmission failures (beyond warranty) and a reluctance by the manufacturer to replace them for free (beyond warranty).
The issue before us is whether cases of transmission failure in the current edition Tundra are rare (# of failures vs. # of Tundras sold) and whether or not Toyota is obligated to fix said issues for free though they are beyond warranty. The issue is NOT (though you seem to wish it were) whether or not responders to you have their own Tundra or not.
"It's the 2007 model year and other manufactures are offering 100,000 mile drivetrain warranties."
Yes. So if 100k drivetrain warranties are important, buy a truck with one. The Tundra doesn't have one; ergo Toyota owes you nothing for a tranny failure beyond the original warranty.
I've also noted that many manufacturer's have begun offering CD changers as standard equipment. But I don't think I'm going to get far taking my 6 year-old car in demanding a CD changer....
#368 of 2007 Re: New Transmission in 07 Tundra? [rorr]
Nov 21, 2006 (3:25 pm)
Really? You have experience with an '07 Tundra?
Take some deep breaths and read my post. Who said I was the owner of a new 07 Tundra?
And don't worry about me dealing with the obligation of Toyota - I can tell you I am not going to just "smile" like you did. I told you before, we bought the Tundra because they are reliable.
The issue before us is whether cases of transmission failure in the current edition Tundra are rare....
My original thread discussion was a question about the reliability of the new transmission vs the old. It is an Owner site and past reliability is a topic that is germane to decisions of future owners.
But I don't think I'm going to get far taking my 6 year-old car in demanding a CD changer....
Comparison of a CD Charger to drivetrain components????? I got to agree with you here: I'd probably just "smile" and tell them they don't have to add the CD changer.
You responded to me, Bud.
Beyond "smile" can you add anything that will help future owners?
#369 of 2007 Re: New Transmission in 07 Tundra? [usedtobeloyal]
Nov 21, 2006 (6:08 pm)
Sweet Fancy Moses, this is the dumbest discussion to ever take place in the wrong forum. Let me get this straight, you purchased a truck known for its reliability, that after it's factory warranty, had a component fail. Thats called bad luck, the dealership has a special potion that wards off this bad luck, they call it a extended warranty, but guess what, not even it lasts forever.
NO, truck is perfect, my fathers 2005 F150's rear end failed and had to be completely replaced at 500 miles.
Sour grapes never plays out well on web forums.