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Mazda3 Maintenance & Repair

4532 messages,  Last post on Nov 16, 2009 at 2:06 PM

You are in the Mazda3 Forum. Your Host is pf_flyer

What is this discussion about? Mazda MAZDA3, Hatchback, Sedan


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#4105 of 4532
Re: Service, please [autonomous] by roadburner
Dec 11, 2007 (5:54 am)
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Replying to: autonomous (Dec 10, 2007 1:59 pm)

My experience with my Mazda dealership has been on the whole very positive. I'd recommend getting to know the service advisors, picking one you trust and dealing with him/her on a regular basis. I have had the fortune of finding a straight-talking, knowledgeable and informative one with whom I feel confident doing business.
 
Ditto.
#4106 of 4532
Re: Service, please [autonomous] by retailroy
Dec 11, 2007 (7:33 am)
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Replying to: autonomous (Dec 10, 2007 1:59 pm)

Actually I did mean the factory people. It was their lack of concern and deception in regard to the air conditioning, brakes, spontaneous stalling, poor seat cushions that led to me to rid myself of this car. For the most part the local people at another Mazda dealership tried their best but you can not cure an engineering screw up with the ac at the dealership level. I am not a nubie to Mazda, we have owned 11 of them but will probably not buy another for a long time. I am happy that you have been pleased with your service and hope that you do not have an issue that requires the factory, god help you. On two occassions on csi reports after work on the car I addressed specific issues to the factory, zero response, rest assured if I had made negative comments about the dealership, they would have been called on the carpet and I would have received immediate attention from the local dealer, kind of ironic, shortly after the above mentioned problems that I had with the car and many others at this site experienced, my local dealer gave up the franchise.
#4107 of 4532
Re: Service, please [retailroy] by autonomous
Dec 11, 2007 (2:00 pm)
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Replying to: retailroy (Dec 11, 2007 7:33 am)

air conditioning, brakes, spontaneous stalling, poor seat cushions that led to me to rid myself of this car
 
With what model year of Mazda3 were you having problems?
#4108 of 4532
Re: Service, please [autonomous] by roadburner
Dec 11, 2007 (5:17 pm)
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Replying to: autonomous (Dec 11, 2007 2:00 pm)

air conditioning, brakes, spontaneous stalling, poor seat cushions that led to me to rid myself of this car
 
I've had no problems with any of those items on my 2007; perhaps the parts in question have been upgraded.
#4109 of 4532
sunroof issue by m3fan3
Dec 11, 2007 (6:25 pm)
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i have a 2006 mazda 3 with a sunroof. just today my sunroof didn't open, it tilted but not opened. after playing around with it i figured out that the rubber around the glass is what's stopping it from opening. i'm assuming that i need to put some kind lubricate or something on it. does any one know what lubricant to use???
#4110 of 4532
Mazda 3 Fails to Start by johnrhorton
Dec 12, 2007 (7:28 am)
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Twice I have had the following problem with my 2005 Mazda3. Drive for awhile, turn the car off and it then fails to start, the engine cranks but will not fire, All warning lights seem to be normal. Come back several hours later and the car starts as normal, again to check engine lights etc. Dealer cannot find the problem. Anyone have a similar problem. Thanks
#4111 of 4532
Re: sunroof issue [m3fan3] by mariod
Dec 12, 2007 (7:57 am)
Reply

Replying to: m3fan3 (Dec 11, 2007 6:25 pm)

Do you l live in a cold area? could your roof be frozen?
#4112 of 4532
Re: Service, please [autonomous] by retailroy
Dec 12, 2007 (9:41 am)
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Replying to: autonomous (Dec 11, 2007 2:00 pm)

It was a 2004. Never had such a run around on a new car in my life. Replaced it with a 2007 v6 camry se, nice car, but the three was more fun to drive. The factory was absolutely useless, very disappointed. If you have screwed up, try to fix it, not the mantra of the new Mazda I am afraid.
#4113 of 4532
Re: sunroof issue [m3fan3] by roadburner
Dec 12, 2007 (9:45 am)
Reply

Replying to: m3fan3 (Dec 11, 2007 6:25 pm)

does any one know what lubricant to use???
 
I would try Wurth Rubber Care.
#4114 of 4532
Re: Service, please [retailroy] by autonomous
Dec 12, 2007 (9:59 am)
Reply

Replying to: retailroy (Dec 12, 2007 9:41 am)

It was a 2004
 
That was the first model year of the Mazda3. Several owners have posted problems with the AC for that year. Eventually, it got reworked but that's not a solution for the owners of that year's model. That's where good customer relations is critical; manufacturers should recognize these design flaws as early as possible and not shift the blame to customers.
 
On the other hand, we customers should be mindful of the possibility of design issues in certain situations (e.g. new model years). Consumer Reports has noted that even the top car manufacturers have problems in their initial releases of a new model. For example, the current Toyota Camry V6 has been experiencing an inordinate number of complaints about the transmission. My brother owns one and so far has had no problems with his.

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