- #4102 of 4532
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Re: Cartridge cannisters... [roadburner]
by carguy64
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Dec 09, 2007 (6:07 am)
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Replying to: roadburner (Dec 05, 2007 8:17 pm)
I agree that the people that work at"Jiffy Boob" are not the sharpest arrows in the quiver. You misunderstand my use of their services. It was not to save a couple of dollars. I live in a rural area of South Central OhioIt and the closest Mazda dealer to my home is 60 miles away, they do not have Saturday service hours and I work 60 hours per week.So you see the reason I use quick oil change facilities is a logistical issue not a financial one.
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- #4103 of 4532
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Re: Cartridge cannisters... [ahightower]
by retailroy
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Dec 10, 2007 (10:12 am)
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Replying to: ahightower (Dec 06, 2007 8:28 am)
Just because you have your car serviced at a Mazda authorized dealer does not ensure great service. I took my mother's mazda which has always been serviced by the local dealer here in Idaho and they stripped out and broke the oil pan and then claimed it was a common problem and wanted to charge for it. After doing a little research with another dealer found out it was a bogus claim and when I confronted them they admitted they screwed up and would pay. The dealerships do like everyone else and usually put their flunkies on oil pit duty, I don' think that the service is any better but might be a little easier to resolve with Mazda who I have found to be a lot less receptive than the old company before Ford. That is why I sold my 3 with 20k and bought a Camry, loved the basic car hated dealing with Mazda factory people who seemed to try to sleaze out of any problems.
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- #4104 of 4532
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Service, please
by autonomous
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Dec 10, 2007 (1:59 pm)
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Replying to: retailroy (Dec 10, 2007 10:12 am)
hated dealing with Mazda factory people
I think you mean dealing with staff at Mazda dealerships (unless you travelled to Japan for service  ).
Service can be problematic if the manufacturer does not provide service information beyond the dealership. In Canada, the independent service garages are mounting a campaign to have manufacturers forced to disclose their service information more widely.
My experience with my Mazda dealership has been on the whole very positive. I'd recommend getting to know the service advisors, picking one you trust and dealing with him/her on a regular basis. I have had the fortune of finding a straight-talking, knowledgeable and informative one with whom I feel confident doing business.
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- #4105 of 4532
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Re: Service, please [autonomous]
by roadburner
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Dec 11, 2007 (5:54 am)
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Replying to: autonomous (Dec 10, 2007 1:59 pm)
My experience with my Mazda dealership has been on the whole very positive. I'd recommend getting to know the service advisors, picking one you trust and dealing with him/her on a regular basis. I have had the fortune of finding a straight-talking, knowledgeable and informative one with whom I feel confident doing business.
Ditto.
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- #4106 of 4532
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Re: Service, please [autonomous]
by retailroy
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Dec 11, 2007 (7:33 am)
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Replying to: autonomous (Dec 10, 2007 1:59 pm)
Actually I did mean the factory people. It was their lack of concern and deception in regard to the air conditioning, brakes, spontaneous stalling, poor seat cushions that led to me to rid myself of this car. For the most part the local people at another Mazda dealership tried their best but you can not cure an engineering screw up with the ac at the dealership level. I am not a nubie to Mazda, we have owned 11 of them but will probably not buy another for a long time. I am happy that you have been pleased with your service and hope that you do not have an issue that requires the factory, god help you. On two occassions on csi reports after work on the car I addressed specific issues to the factory, zero response, rest assured if I had made negative comments about the dealership, they would have been called on the carpet and I would have received immediate attention from the local dealer, kind of ironic, shortly after the above mentioned problems that I had with the car and many others at this site experienced, my local dealer gave up the franchise.
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- #4107 of 4532
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Re: Service, please [retailroy]
by autonomous
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Dec 11, 2007 (2:00 pm)
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Replying to: retailroy (Dec 11, 2007 7:33 am)
air conditioning, brakes, spontaneous stalling, poor seat cushions that led to me to rid myself of this car
With what model year of Mazda3 were you having problems?
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- #4108 of 4532
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Re: Service, please [autonomous]
by roadburner
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Dec 11, 2007 (5:17 pm)
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Replying to: autonomous (Dec 11, 2007 2:00 pm)
air conditioning, brakes, spontaneous stalling, poor seat cushions that led to me to rid myself of this car
I've had no problems with any of those items on my 2007; perhaps the parts in question have been upgraded.
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- #4109 of 4532
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sunroof issue
by m3fan3
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Dec 11, 2007 (6:25 pm)
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i have a 2006 mazda 3 with a sunroof. just today my sunroof didn't open, it tilted but not opened. after playing around with it i figured out that the rubber around the glass is what's stopping it from opening. i'm assuming that i need to put some kind lubricate or something on it. does any one know what lubricant to use???
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- #4110 of 4532
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Mazda 3 Fails to Start
by johnrhorton
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Dec 12, 2007 (7:28 am)
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Twice I have had the following problem with my 2005 Mazda3. Drive for awhile, turn the car off and it then fails to start, the engine cranks but will not fire, All warning lights seem to be normal. Come back several hours later and the car starts as normal, again to check engine lights etc. Dealer cannot find the problem. Anyone have a similar problem. Thanks
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- #4111 of 4532
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Re: sunroof issue [m3fan3]
by mariod
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Dec 12, 2007 (7:57 am)
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Replying to: m3fan3 (Dec 11, 2007 6:25 pm)
Do you l live in a cold area? could your roof be frozen?
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