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Hatchbacks Mazda3 Mazda3 Maintenance & Repair
4532 messages, Last post on Nov 16, 2009 at 2:06 PM
You are in the Mazda3 Forum. Your Host is pf_flyer
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Replying to: sigler (Nov 30, 2007 4:24 am) I'd be furious. As someone else noted, you could make an insurance claim if they refuse. I don't know how much it costs to replace a gas tank, but if your deductible is But I'm thinking there has got to be a defect. If it was that easy to puncture a gas tank, it would be a very common occurence.
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Replying to: m3fan3 (Dec 07, 2006 1:54 pm)
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Replying to: ahightower (Nov 30, 2007 7:49 am) We don't know what to think. It just seems insane that this could happen when there is no other damage to the car. We have a number to call Mazda now and we will see where that goes. |
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Replying to: pmckay (Oct 16, 2007 9:29 am)
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Replying to: carguy64 (Dec 05, 2007 5:33 pm) That was your first mistake; at those places you almost always save a few dollars in exchange for incompetent service. A good friend used to be a service manager at a BMW/Porsche dealership. Cars would come in with the drain plug replaced by a rubber stopper. The pit monkeys at Jiffy Boob had stripped out the oil pan and replaced the OEM metal plug with the stopper. Without telling the customer of course. Then there was the joint that pulled the wrong drain plug on a SAAB and drained the transaxle. Of course, they then over filled the engine by five quarts. Last Monday, 12-03-07 oil canister cracked and drained all oil from the engine in seconds. Towed car to Mazda dealer. Engine is toast!! Mazda refuses to do anything under warranty because oil was changed at an instant oil change facility. I don't blame them; it's not Mazda's fault. The Kwicky Lube guys almost certainly caused the damage Service manger claims this is the sixth or seventh "3" that has come in with the same causative factor. The plastic oil canister cover and its drain plug are sealed by o-rings and only need to be snugged down to avoid any leaks. The torque values for the plug and cover are clearly stamped on the plastic cover. The borderline sentient employees at your instant oil change joint lacked sufficient brain cells to figure that out and proceeded to over tighten one or both items- hence the cracked cover. Dealer wants $7K to install re manufactured 2.3 liter engine. Sounds about right. Oil change facility insurance agent is investigating claim? If you are very lucky they might pay out. Don't hold your breath, however... Has anyone out there had any issues with this archaic canister filter blowing canisters? There is nothing "archaic" about Mazda's canister filter. More and more manufacturers are adopting similar systems because paper elements are easier to dispose of or recycle. BMW has used a similar set-up since 1995- plastic cover and all. In fact, I have a 1995 318ti with 112,000 miles on the clock and that "archaic" canister is holding up just fine. That said, the only people who have serviced the car have been the dealer, a qualified independent tech, and myself. My MS3 receives similar care. I need help understanding this. Please reply!! I'm sure this isn't what you wanted to hear, but facts are facts. Those canisters fail due to over tightening. The instant oil change shop should step up to the plate and make things right, but Mazda didn't cause the damage.
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Replying to: carguy64 (Dec 05, 2007 5:33 pm) |
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Replying to: roadburner (Dec 05, 2007 8:17 pm) |
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Replying to: ahightower (Dec 06, 2007 8:28 am)
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Replying to: retailroy (Dec 10, 2007 10:12 am) I think you mean dealing with staff at Mazda dealerships (unless you travelled to Japan for service  ). Service can be problematic if the manufacturer does not provide service information beyond the dealership. In Canada, the independent service garages are mounting a campaign to have manufacturers forced to disclose their service information more widely. My experience with my Mazda dealership has been on the whole very positive. I'd recommend getting to know the service advisors, picking one you trust and dealing with him/her on a regular basis. I have had the fortune of finding a straight-talking, knowledgeable and informative one with whom I feel confident doing business.
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Replying to: autonomous (Dec 10, 2007 1:59 pm) Ditto. |
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