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Mazda3 Maintenance & Repair

4532 messages,  Last post on Nov 16, 2009 at 2:06 PM

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What is this discussion about? Mazda MAZDA3, Hatchback, Sedan


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#4093 of 4532
Re: Ruptured Gas Tank - 2007 Mazda 3 [sigler] by mariod
Nov 29, 2007 (6:31 pm)
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Replying to: sigler (Nov 29, 2007 5:16 pm)

Is your dealer kidding!!! DO NOT accept that B.S!!! Something is wrong with your gas tank... forget about you slamming on the brakes, your gas tank should NEVER leak unless your were HIT HARD....
 
Take it to another dealer (don't tell them), or ask the dealer G.M to consider this... If he does not then contact Mazda direct. any car under 12K the dealer will cover anything except a HIT, you were NOT hit........
 
this is a safety concern too. don't give up. you will win and enjoy your mazda 3, IT"S A GREAT CAR!!!
 
Good luck
#4094 of 4532
Re: Ruptured Gas Tank - 2007 Mazda 3 [JBaumgart] by Mr_Shiftright HOST
Nov 29, 2007 (7:44 pm)
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Replying to: JBaumgart (Nov 29, 2007 6:30 pm)

The dealer would have to show that it was road hazard damage. So a puncture wound basically. If it's a seam opening up, that should be a warranty item.
 
This is a "jump ball" until investigated. Be sure you're around when they lift the car so you can see the problem.
#4095 of 4532
Re: Ruptured Gas Tank - 2007 Mazda 3 [Mr_Shiftright] by sigler
Nov 30, 2007 (4:24 am)
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Replying to: Mr_Shiftright (Nov 29, 2007 7:44 pm)

We are going to ask for it to go up on the lift.
 
The dealership said they sent pictures to Mazda and that Mazda said they will not pay for it because it was not on a seam.
 
They said an object went in and out the same hole, but I don't see how.
 
What do I have to do to request someone higher up at Mazda to be there or someone higher up at the dealership.
 
It is really putting a bad taste in my mouth because of the safety issue.
 
This is just something I can't image happenning.
#4096 of 4532
Re: Ruptured Gas Tank - 2007 Mazda 3 [sigler] by ahightower
Nov 30, 2007 (7:49 am)
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Replying to: sigler (Nov 30, 2007 4:24 am)

Try Billy Mays' amazing new Super Putty! Ha ha. Sorry to make light of your situation.
 
I'd be furious. As someone else noted, you could make an insurance claim if they refuse. I don't know how much it costs to replace a gas tank, but if your deductible is But I'm thinking there has got to be a defect. If it was that easy to puncture a gas tank, it would be a very common occurence.
#4097 of 4532
Re: Cd player problem [m3fan3] by ircar
Dec 01, 2007 (5:10 pm)
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Replying to: m3fan3 (Dec 07, 2006 1:54 pm)

hi, I have the same problem- what did the dealer say?
#4098 of 4532
Re: Ruptured Gas Tank - 2007 Mazda 3 [ahightower] by sigler
Dec 02, 2007 (3:19 pm)
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Replying to: ahightower (Nov 30, 2007 7:49 am)

We went to see the car on Friday evening and the hole is about the size of a pencil tip with no other damage to the car.
 
We don't know what to think.
 
It just seems insane that this could happen when there is no other damage to the car.
 
We have a number to call Mazda now and we will see where that goes.
#4099 of 4532
Re: Cartridge cannisters... [pmckay] by carguy64
Dec 05, 2007 (5:33 pm)
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Replying to: pmckay (Oct 16, 2007 9:29 am)

I have a 2004 Mazda 3 with 48,000 miles. I am the original owner. Oil changes have always been done between 3,000 and 5,000 miles by instant oil change companies. Last change was done 9-22-07. Last Monday, 12-03-07 oil canister cracked and drained all oil from the engine in seconds. Towed car to Mazda dealer. Engine is toast!! Mazda refuses to do anything under warranty because oil was changed at an instant oil change facility. Service manger claims this is the sixth or seventh "3" that has come in with the same causative factor. Dealer wants $7K to install re manufactured 2.3 liter engine. Oil change facility insurance agent is investigating claim? Has anyone out there had any issues with this archaic canister filter blowing canisters? I need help understanding this. Please reply!!
#4100 of 4532
Re: Cartridge cannisters... [carguy64] by roadburner
Dec 05, 2007 (8:17 pm)
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Replying to: carguy64 (Dec 05, 2007 5:33 pm)

I have a 2004 Mazda 3 with 48,000 miles. I am the original owner. Oil changes have always been done between 3,000 and 5,000 miles by instant oil change companies.
 
That was your first mistake; at those places you almost always save a few dollars in exchange for incompetent service. A good friend used to be a service manager at a BMW/Porsche dealership. Cars would come in with the drain plug replaced by a rubber stopper. The pit monkeys at Jiffy Boob had stripped out the oil pan and replaced the OEM metal plug with the stopper. Without telling the customer of course. Then there was the joint that pulled the wrong drain plug on a SAAB and drained the transaxle. Of course, they then over filled the engine by five quarts.
 
Last Monday, 12-03-07 oil canister cracked and drained all oil from the engine in seconds. Towed car to Mazda dealer. Engine is toast!! Mazda refuses to do anything under warranty because oil was changed at an instant oil change facility.
 
I don't blame them; it's not Mazda's fault. The Kwicky Lube guys almost certainly caused the damage
 
Service manger claims this is the sixth or seventh "3" that has come in with the same causative factor.
 
The plastic oil canister cover and its drain plug are sealed by o-rings and only need to be snugged down to avoid any leaks. The torque values for the plug and cover are clearly stamped on the plastic cover. The borderline sentient employees at your instant oil change joint lacked sufficient brain cells to figure that out and proceeded to over tighten one or both items- hence the cracked cover.
 
Dealer wants $7K to install re manufactured 2.3 liter engine.
 
Sounds about right.
 
Oil change facility insurance agent is investigating claim?
 
If you are very lucky they might pay out. Don't hold your breath, however...
 
Has anyone out there had any issues with this archaic canister filter blowing canisters?
 
There is nothing "archaic" about Mazda's canister filter. More and more manufacturers are adopting similar systems because paper elements are easier to dispose of or recycle. BMW has used a similar set-up since 1995- plastic cover and all. In fact, I have a 1995 318ti with 112,000 miles on the clock and that "archaic" canister is holding up just fine. That said, the only people who have serviced the car have been the dealer, a qualified independent tech, and myself. My MS3 receives similar care.
 
I need help understanding this. Please reply!!
 
I'm sure this isn't what you wanted to hear, but facts are facts. Those canisters fail due to over tightening. The instant oil change shop should step up to the plate and make things right, but Mazda didn't cause the damage.
#4101 of 4532
Re: Cartridge cannisters... [carguy64] by ahightower
Dec 06, 2007 (8:28 am)
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Replying to: carguy64 (Dec 05, 2007 5:33 pm)

Get all documentation from the Mazda dealer. Ask for written statements/explanations of what caused the damage. You have a valid claim against the quicky lube and should pursue it aggressively. If you have been going to the same place every time, that will help. Ask for copies of their invoices and service records on your car if you don't have your receipts. I'm in the insurance industry, and while I'm not too familiar with garage liability, I do think you have a legitimate claim. Document everything, and don't take no for an answer. Even if the shop claims they didn't do anything wrong and alleges it was a defective part, they are still liable as a seller of that product. They have probably put themselves on the hook with hold harmless agreements with their suppliers. If they want to try and subrogate against the part manufacturer, that's fine, but they are responsible to you. Personally, I wouldn't get an attorney right now, not unless/until they've denied your claim, as that will only cost you money. Insurance companies are used to seeing these types of claims from garages, hopefully they'll treat you right. Keep us posted!
#4102 of 4532
Re: Cartridge cannisters... [roadburner] by carguy64
Dec 09, 2007 (6:07 am)
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Replying to: roadburner (Dec 05, 2007 8:17 pm)

I agree that the people that work at"Jiffy Boob" are not the sharpest arrows in the quiver. You misunderstand my use of their services. It was not to save a couple of dollars. I live in a rural area of South Central OhioIt and the closest Mazda dealer to my home is 60 miles away, they do not have Saturday service hours and I work 60 hours per week.So you see the reason I use quick oil change facilities is a logistical issue not a financial one.

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