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Hatchbacks Mazda3 Mazda3 Maintenance & Repair
4532 messages, Last post on Nov 16, 2009 at 2:06 PM
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Replying to: alyruh (Jan 16, 2007 3:04 pm) Yeah, makes perfect sense to me. Sounds like you have a defective trunk. Did they fix it? |
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Replying to: tomkozski (Jan 11, 2007 10:41 am) when i do my 15k oil change i'll ask about it but not expecting any pearls of wisdom. |
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Replying to: mrblonde49 (Jan 16, 2007 11:49 am) They are comparing reliability or mechanical quality during the first 90 days. If a car has significant problems within the first 90 days, that's pretty bad. Just think what long-term ownership will hold for us Mazda owners.  BTW, that is WHY I bought an extended warranty. |
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Replying to: ex_tdier (Jan 16, 2007 7:02 pm) Extended warranties can be useful. How long do you plan to keep the car? Do you normally buy extended warranties for all your vehicles?
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Replying to: autonomous (Jan 17, 2007 8:45 am)
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Replying to: ex_tdier (Jan 16, 2007 7:02 pm)
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I have had a few repairs on my 2005 3 since purchase. All were done at the dealer under warranty. After each repair in about two weeks I get a survey to complete from Mazda corporate rating my experience with the dealer/service, etc... Since 2006, I have even been getting these surveys after oil changes. Are these service evaluations common? There are so many complaints about Mazda service here, I am just wondering if you folks are getting these surveys after your dealer service visits. They are very thorough and have ample space for specific comments. I did have a repair last year where they had to keep my car over a weekend because they didn't have enough staff on a Friday. I just noted my frustration with this in that survey. About a week later, I received a follow up call from someone at corporate and a follow up call from the dealer apologizing for the situation (this confirmed to me that someone actually reads these things.) I am trying to figure out if this is a mandatory national program or if dealer participation varies.
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Replying to: dride (Jan 17, 2007 1:14 pm) My dealership service request forms mention the followup survey and add a proactive comment "if you feel you cannot give us an excellent rating on the survey, please contact us". So far, so good. |
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Replying to: autonomous (Jan 17, 2007 8:45 am) Extended warranties according to what is written about them from independents are a waste of money, but since I find things wrong all the time, and I have lousy luck, I need it. I leased a GM in 1999 Malibu (glad I did), then I bought a brand new VW TDI--a few BIG problems, then I traded it in for my Mazda3. I am planning to keep my Mazda for at least 7 years total, probably 10 (if I live that long). I have had used cars prior, except for a Honda Civic back in the early 90's. My Civic was a  . Honda Canada paid big bucks to fix the car...probably around $10,000. I had problems from bad seats, bad paint, to bad American Rebuilt Auto Transmissions (replaced twice, rebuilt by hand once). I had a great Japanese trained Honda Mechanic who helped me out and he rebuilt the transmission from hand in the end. At the 4 year mark, I got rid of my Civic.
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Replying to: brodie2 (Jan 17, 2007 8:54 am) True...Hopefully, they will have a fix or know what the problem is by the time my extended warranty runs out. Also, with an extended warranty, they are likely to replace parts that may be "questionable" and at the very least, I'll get new parts...I had something similar happen with my Honda before where there was a rough idle....of course, I get the rough idle in my 3, but it's intermittent. |
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