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Hatchbacks Mazda3 Mazda3 Maintenance & Repair
4532 messages, Last post on Nov 16, 2009 at 2:06 PM
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Replying to: brodie2 (Jan 11, 2007 12:33 pm) I've taken the car back to the dealership, as it is still under warranty, several times, only to be told that the trunk is draining the battery. Does that make sense?
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Replying to: mrblonde49 (Jan 16, 2007 11:49 am) Good question. |
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Replying to: alyruh (Jan 16, 2007 3:04 pm) Yes, but only if one's name is Alice and one lives in Wonderland. |
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Replying to: alyruh (Jan 16, 2007 3:04 pm) Yeah, makes perfect sense to me. Sounds like you have a defective trunk. Did they fix it? |
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Replying to: tomkozski (Jan 11, 2007 10:41 am) when i do my 15k oil change i'll ask about it but not expecting any pearls of wisdom. |
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Replying to: mrblonde49 (Jan 16, 2007 11:49 am) They are comparing reliability or mechanical quality during the first 90 days. If a car has significant problems within the first 90 days, that's pretty bad. Just think what long-term ownership will hold for us Mazda owners.  BTW, that is WHY I bought an extended warranty. |
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Replying to: ex_tdier (Jan 16, 2007 7:02 pm) Extended warranties can be useful. How long do you plan to keep the car? Do you normally buy extended warranties for all your vehicles?
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Replying to: autonomous (Jan 17, 2007 8:45 am)
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Replying to: ex_tdier (Jan 16, 2007 7:02 pm)
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I have had a few repairs on my 2005 3 since purchase. All were done at the dealer under warranty. After each repair in about two weeks I get a survey to complete from Mazda corporate rating my experience with the dealer/service, etc... Since 2006, I have even been getting these surveys after oil changes. Are these service evaluations common? There are so many complaints about Mazda service here, I am just wondering if you folks are getting these surveys after your dealer service visits. They are very thorough and have ample space for specific comments. I did have a repair last year where they had to keep my car over a weekend because they didn't have enough staff on a Friday. I just noted my frustration with this in that survey. About a week later, I received a follow up call from someone at corporate and a follow up call from the dealer apologizing for the situation (this confirmed to me that someone actually reads these things.) I am trying to figure out if this is a mandatory national program or if dealer participation varies.
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