Last post on Nov 03, 2013 at 6:15 PM
You are in the Mazda3
What is this discussion about?
Mazda MAZDA3, Hatchback, Sedan
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#2603 of 4993 Re: JD Power's rating of the Mazda3 [ivan_99]
Nov 05, 2005 (6:40 pm)
What quality issues have I had? Well, fortunately, for the most part, they have been nuisances.
1. The hard shifting (automatic) when cold from 1st to 2nd. Took Mazda almost a year to come up with a software fix for that. This was NOT a nuisance but a definite concern. Dunno what damage my tranny has as a result
2. Rear brakes (noisey and clunking). TSB on that.
3. Console Trim panel (loose)
4. Poor A/C
5. Door rattle
6. Window regulator and noisey operating of power windows (TSB on that one)
7. Wiper Blades defective after only 6000 km
8. Trunk latch came apart (not by forcing)
I don't have 10 yet on my list, but I am sure I will
Take comfort though, the 2006's HAVE a better or different A/C. I am hearing more and more people test driving the 2005 and 2006's and they are saying the A/C is great in the 06's but the shits in the 05's that they have tested!
I owned a 2002 Jetta TDi and my gf owns a 2000. The Jetta is built in many ways better than the Mazda, but worse in others.
#2604 of 4993 Glovebox rattle?
Nov 08, 2005 (8:44 pm)
For my 2005 Mazda 3i, the glovebox rattle is back. It seems to be coming from inside the lock cylinder or the lock hooks. Wanted to know if anyone else is experiencing this with their 3 and if there was an actual fix by the dealer? Thanks.
Nov 09, 2005 (7:40 am)
I don't put any stock into JDP's ratings of cars. It seems they rate alot of American cars higher than foreign cars and I just dont see it. I value Edmunds or Consumer Reports much more than JDP. I dont think JDP is a very scientific rater. Consumer Reports is non-profit, has to purchase every car it tests right from a dealer lot, has nothing to gain or lose depending on its ratings, and doesn't let companies use it's name in advertising. On the other hand, JDP is a private company where I can see a company paying extra for a good rating so it can film a bunch of commercials with the JDP trophy.
That's just my .02, but if JDP rates it poor, and just about every other source rates it well.....
Also, it is unfair to use ratings/reliability from a 2004 model. First model year ALWAYS has issues, no matter who the manufacturer.
#2606 of 4993 JD Power by heybrady
Nov 09, 2005 (9:12 am)
You say "First model year ALWAYS has issues, no matter who the manufacturer"
The question is - what does the manufacturer do to solve the problems that come up with a first year model?
Do they jump on the issue right away - let the customer with the problem know they are working on a solution - and then fix the problem in a reasonable amount of time - (That is what Toyota, Honda & EVEN CRUMMY OLD GM did when I had problems with a first year model)
Or do they take the MAZDA route- which is tell the customer its normal - maybe come out with a fix in a year or so.
Take my grinding brakes - first Mazda says its normal - then they come out with a TSB to fix the grinding - so it must be a problem - the grinding goes away for a few weeks but then returns - now its considered normal again - 1 1/2 years later - Mazda has a new TSB - so it must now be considered a problem again. (I plan on trying to get the dealer to do this TSB next week when I get my oil changed)
Its not just the car - its the service after the sale that is important. This is where Mazda falls short -
I like to buy new models - have done so many times - have always had some level of bugs - a rattle / a clunk some minor issue - all have been fixed - only with Mazda am I still waiting almost 2 years after purchase to get the first year model issues fixed.
#2607 of 4993 Re: Glovebox rattle? [kagedude]
Nov 09, 2005 (8:11 pm)
My glovebox rattle turned out to be the air duct underneath the glovebox. Try putting some padding around it. You will have to lie on your back with a bright light to see what you are doing.
#2608 of 4993 Re: JD Power by heybrady [z71bill]
Nov 10, 2005 (7:49 pm)
That's what I am talking about and so is JD Powers. They have ALWAYS been dead-on. Unfortunately, I am a slow learner.
I have some MORE issues right now...the intermittent rough idle (mazda says's it's normal) it's worse now, the creaking brakes (mazda says's it's normal), the noisy window (supposedly fixed according to TSB but it's not), and now they creaking over speed bumps (mazda says's it's normal).
Mazda is LOW in the reliability department. For those that are lucky and dont have much problems, count your blessings as your experiences are NOT typical.
And Mazda has had over a year to iron out the kinks in their new models. The 05's are only negligibly better than the 04's. I suspect the 06's may be much better, but only time will tell.
#2609 of 4993 Re: the a/c units in the 6 and the 3 [jmills]
Nov 10, 2005 (8:01 pm)
Response to message #2569 Sometimes I think manufactures come into these message boards disguised as an owner and post a VERY positive review trying to counter numerous negative comments and concerns, but I could be wrong. I live in Canada, southern Ontario, and during the summer it often gets to 90+, humid and sunny and I can tell you the A/C in my car sucks during those hot days. The dealer says it is up to Mazda's specs. I don't think a temp out the vents in the shade of 51F is cold enough to cool the car. Mazda sets the spec to match the output and says it's ok. Mazda excuses...black interior, large black dash and if I didn't have tints, untinted windows.
With a black interior you would think they would make a kick ass A/C system.
2005, GT, 2.3, Sedan, Tinted windows
#2610 of 4993 Re: JD Power by heybrady [ex_tdier]
Nov 10, 2005 (9:54 pm)
Mazda is LOW in the reliability department. For those that are lucky and dont have much problems, count your blessings as your experiences are NOT typical. << Not according to Consumer Reports. Above average reliability for the 3, including the first year
#2611 of 4993 Consumer Reports
Nov 11, 2005 (6:23 am)
Consumer Reports - maybe they were rating the Mazda3's ability to make toast - the dash does get pretty hot!
I don't really cares what CR - JP Power or any of the car rags say - WHEN I KNOW FIRST HAND - because I have been fighting defects for almost 2 years now - that the Mazda3 has many many many issues -
Please don't try and use the excuse that my problems are a very small % of the cars sold because that means nothing to me or anyone that has a defective car. The way I look at it 100% of the people who bought a Mazada3 with a weak AC system have NOT had the defect fixed.
Would Mazda come out with a TSB if a very small number of cars have a problem? Hard to believe Mazda would say - two cars have a grinding brake problem - we need to issue a TSB ASAP! I don't know what the number of cars must be effected before Mazda issues a TSB - but it seems reasonable it would be in the thousands.
The Mazda3 is a nice little car - of all the econo boxes I tested it was the most fun to drive - by a wide margin - but please don't confuse fun to drive with reliability and good customer service after the sale.
Want a fun to drive car that doesn't cost a fortune - the Mazda3 should be on your short list - NEED a reliable car from a company that stands behind what they sell - then you should be looking some place else.
#2612 of 4993 Re: the a/c units in the 6 and the 3 [nifty56]
Nov 11, 2005 (7:30 am)
No I am not a Manufacturer or in any way associated with Mazda.
In addition I do not appreciate complainers from Canada who suggest that I am.
It is certainly much warmer and more humid in Florida where I purchased my Mazda, and in Georgia where we live.
Our Mazda 3 5 door - Lava Orange - Automatic - with Black interior- cools very well and the AC does NOT suck.
Mazda has provided superb service and clearly produced an outstanding car, and Consumer Reports and Edmunds tests and evaluations support this.