MINI Cooper Care & Maintenance

393 messages,  Last post on May 06, 2013 at 3:44 PM

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What is this discussion about? MINI Cooper, Hatchback

#384 of 393 Re: can anyone tell me if it a good idea to buy a mini cooper countryman [hwrightt] by kandrive

Sep 21, 2012 (7:43 am)

Replying to: hwrightt (Sep 17, 2012 7:23 am)
I agree with what others posted but wanted to add that, for 2012, the "S" models have had some issues with recalls but not the "Base" models (like I have). But, because of the warranties, people are having a great experience with MINI/BMW service and it hasn't been a huge deal.
 
When we decided on the Base Countryman, we knew that the "S" models had more problems (plus they were a lot more $$), so we chose the Base. I've said it here before, and I'll say it again - this car has been absolutely awesome, is faster than people give "Justa's" credit for and a blast to drive. The handling can't be beat, even with run-flats. I drove every comparable car out there and nothing came close to the joy I felt being behind the wheel of my Mini, plus I get all the cargo room I need, safety features, 34 mpg and comfortable passengers to boot. Yes, I'm a fan of the MINI Countryman ... yes, I am.

#385 of 393 Mini Cooper 2003 Problems w/ transmission by dolphinhos

Oct 30, 2012 (10:53 pm)

Hi, I just found your forum and need some help with my 2003 Mini. IO am a teacher, don't understand what is going on with my Mini, and I need help. I asked my mechanic if I need to replace the transmission oil, and he said that this car doesn't need it.
I replaced the clutch a year ago. Now a new serious problem and my mechanic can't diagnose it, he is sending me to the dealer and i am in panic. About a week ago I started having problems with power when in 1st and 2nd gear, the car wasn't responding, going 6 miles an hour. Today my mechanic did a scan and can't find a problem. I drove back home *Unsafely because every time I stop and put on first the car struggles to move). After a 10 minute drive the car was overheating badly. Please tell me it is something easy, thanks.

#386 of 393 Re: Mini Cooper 2003 Problems w/ transmission [dolphinhos] by ljmattox1

Oct 31, 2012 (5:36 am)

Replying to: dolphinhos (Oct 30, 2012 10:53 pm)
Hi, I don't have a definitive answer. You mentioned overheating...MINIs have a coolant sensor that's tied into the engine management software, so that may be part of the issue. Your check engine light is on? Your MINI dealer will have equipment to read the code(s) that the monitoring system should be storing to help diagnose the problem.
 
A dedicated MINI forum like "north american motoring" might also have more info for you. Good luck!

#387 of 393 Re: Mini Cooper 2003 Problems w/ transmission [dolphinhos] by Mr_Shiftright HOST

Oct 31, 2012 (10:10 am)

Replying to: dolphinhos (Oct 30, 2012 10:53 pm)
Are you anywhere in the San Francisco Bay Area? I can send you to an independent MINI shop that knows what they are doing.
 
If you've lost power AND are overheating, this suggests to me a failure of the coil packs---the car is not running on all cylinders OR is running very very lean--either one could cause an overheat.
 
I'm surprised there are no codes, but if that's the case, then it's back to good ol' step by step diagnostics. First thing might be to test for spark in all four cylinders, then if that's okay, to test fuel pressure.
 
I don't think this is a disaster, but it could be as simple as a fuel pump or clogged fuel filter (neither will throw a code) or a more complex electrical issue.

#388 of 393 Re: MINI Cooper Owners: Care & Maintenance [Mr_Shiftright] by lauramki

Dec 17, 2012 (11:55 pm)

Replying to: Mr_Shiftright (Oct 27, 2010 8:19 am)
Hi all,
 
I am looking into purchasing a used 2010 Mini Cooper Hardtop S with automatic transmission and 11,000 miles (clean carfax and originally made overseas in Germany) for $21K in CA and I've been coming across mixed sentiment on what it is like to own a Mini. I personally love the performance and how it handles but my main concern is the reliability such as maintenance costs, reliability, cost of ownership, etc. I just recently graduated and this will be my first car purchase so I want to make sure it is worth the investment. I have a few questions and would appreciate any and all feedback - thanks in advance!
 
1) I've been reading that Mini has made progressive steps to fix known bugs/faults in earlier models. Are there any known issues with the 2010 Mini Cooper S that I should be aware of?
 
2) What is the average cost of ownership per year after the 36K warranty is up? The factory warranty on the used car I'm looking at is up in 1 year so I need to figure out whether getting an extended warranty is my best bet even though it's not cheap, a whopping $2400 to be exact! However, considering my lack of knowledge about cars/mechanics - I don't mind investing in the peace of mind. An alternative would be to find a local independent shop that works on Mini's but how does the cost of services from these types of shops compare with the dealers? If it's not a significant difference, I will probably opt to get the extended warranty but open to suggestions.
 
3) I read that Mini owners should get oil changes every 7,500 miles and have also read a typical oil change can range anywhere from $70-140?! I'm getting off of a lease on a Honda Accord and an oil change is ~$30 so it will be a big difference.
 
4) Finally, after assessing my unique situation - would it make more sense to lease a new 2013 model (non-Sport)? I think they have a deal going on where it's $0 down, $250/month for 36-mo lease. I'm weighing my options and not really sure what the pros and cons are to buy/lease a car.
 
Any experience, knowledge, advice is appreciated!
 
- Recent college grad

#389 of 393 Re: MINI Cooper Owners: Care & Maintenance [lauramki] by ljmattox1

Dec 18, 2012 (7:04 am)

Replying to: lauramki (Dec 17, 2012 11:55 pm)
Hi, just some opinions after being in the MINI world for the past coupla years that started with my research to purchase my 2012 MINI Cooper S.
 
1) MINI changed to the new model (R56) in 2007. Many of those 2007-2008 cars had issues with the timing chain tensioner that was ultimately remedied. Of things you'll read about, that's likely the most common you'll find, along with the early design high-pressure fuel pump, again later models don't seem to have this as a common failure. Some early clutch failures were reported, but you're looking at an automatic. Earlier Gen1 MINIs (2002-2006 hardtops) had a CVT automatic that was problematic, again not an issue with a 2010.
 
2) Average annual maintenance is hard to establish, depends on the miles you drive. If you're able to lease, I'm assuming your annual driving isn't too far out of the "norm", 12-15k miles per year or fewer. Extended warranty is good peace of mind (I chose to purchase it for mine, since I'm planning long ownership) *and* find a good independent shop, as their costs are typically much lower. Since you're not working on the car yourself, both are good ideas. Longer term MINI ownership includes recommended coolant changes, brake fluid changes, that can get pricey at the dealer, less so at an independent shop. Overall, my opinion is that MINIs will require more care than a typical Honda or Toyota; that's balanced by the driving experience that they provide that is unique to them.
 
3) Oil changes at 7500 miles are pretty common practice. MINI actually called for 15k mile changes originally, many felt that was far too long (MINI recently [3/2012] backed this up to 10k miles between changes). They take 4.x qts of synthetic oil at $8 per qt or so (unless you find a sale) and use a $13 oil filter, so parts/materials alone are $50'sh. Add a bit of labor so $70 isn't too bad, actually. There's nothing very special about a MINI oil change otherwise: drain the sump, change the filter, refill.
 
4) Your situation (you don't drive an excessive amount, and don't perform your own maintenance) may lend itself to leasing. Within the terms of the lease, you'd have a fixed cost and needn't allow for unexpected out of pocket repairs and maintenance. MINI warranties 4yrs/50k miles, and includes maintenance for 3/36. You could decide, in that time, how *your* MINI has treated you, and decide to keep it long term, or return for something else.
 
I really enjoy my MINI...for me, there's nothing else like it. Hope this was helpful!

#390 of 393 Re: MINI Cooper Owners: Care & Maintenance [ljmattox1] by Mr_Shiftright HOST

Dec 18, 2012 (9:27 am)

Replying to: ljmattox1 (Dec 18, 2012 7:04 am)
I would add to those excellent comments that a MINI is not a cheap small car--so the maintenance costs are every bit the same as a 3 series BMW. Parts are expensive, and not every shop will work on them. You really do need to team up with a specialized independent shop that knows MINIs once your warranty is up. If you rely on the dealership or a chain store after the warranty, you won't be happy I don't think, with the repair costs, or in the case of the chain stores, with what they do to your MINI.

#391 of 393 $2K service bill a rip-off??? by mm90

May 04, 2013 (5:25 pm)

I don't know what I have done to upset the gods, but I felt like I walked right into vicious left hook when I took my car to service at the dealership.
 
I have a 2008 Mini Convertible that is in fine condition. It has done 80K miles (with no major issues), so it was due for Inspection II service. The price quote was $900, which made me almost choke when I heard that price. Is that really a fair price?
 
On top of that there were so many other repairs apparently urgently that it made me dizzy: fuel injection service ($240), coolant exchange ($240), trunk/hood switch replacement ($200) and Power steering return hose ($450). Those additional repairs came to $1130, bringing the total to $2K. They gave me a token discount of $100.
 
They also wanted to fix my radiator for $1100 and change 2 tires for another $650, but by the time they mentioned it, somehow I found the strength to whisper: "Stop! No more!"
 
Have I been ripped off? Is $900 for inspection II really fair? Are all those additional "urgent" repairs they threw in really necessary and priced fairly?
 
I feel like I’ve been duped and like a fool.
 
It would make me feel much better if someone could honestly tell me that I’m overreacting and that the dealership treated me fairly.
 
Any advice on how to negotiate a lower bill with the dealer if I'm being overcharged would be most appreciated.
 
Thanks for your comments.

#392 of 393 Re: $2K service bill a rip-off??? [mm90] by shark715

May 04, 2013 (6:00 pm)

Replying to: mm90 (May 04, 2013 5:25 pm)
It certainly sounds like you were ripped off. According to your service manual, what items are supposed to be done with inspection II? We used to own a mini similar to yours, but I cannot remember the specifics of the maintenance schedule. We now own a new 2013 countryman, but the maintenance schedule is completely different.
 
I can comment on the fuel injection service. While the dealership may tell you that they recommend it, it's just like asking your barber if you need a haircut. First of all, if it was needed as preventative maintenance it would be listed on the maintenance schedule in your owners manual, which is not. And even if your fuel injectors were dirty and the work was needed, it's easy to find a local garage that would do the same job for under $100. Same thing with the coolant exchange. You can be sure they made a huge profit on these two jobs.
 
With the switch replacement, it's not clear from your post which switch they replaced, but why was it urgent? I assume it was a switch that turns on the lights inside the car or the trunk or under the hood. On this item, it sounds like you could've taken your time to have the repair done and shopped around for a better price.
 
What did they want to fix on your radiator? And I can tell you for sure that $325 per tire is an absolute rip off.
 
Please let us know which dealer this was so the rest of us can avoid these crooks.

#393 of 393 Re: $2K service bill a rip-off??? [mm90] by busiris

May 06, 2013 (3:44 pm)

Replying to: mm90 (May 04, 2013 5:25 pm)
I have a 2008 Mini Convertible that is in fine condition. It has done 80K miles (with no major issues), so it was due for Inspection II service. The price quote was $900, which made me almost choke when I heard that price. Is that really a fair price?
 

 
I have a 2005 1st generation Mini convertible, and yours is a 2nd generation, so my Bentley manual doesn't tell me what all is covered in your Inspection II service. I would ask the SA exactly what is done in the Inspection II they wanted to perform on your car.
 
You should also have a service schedule in your owner's manual packet that describes in detail both Inspection I and II tasks.
 
On top of that there were so many other repairs apparently urgently that it made me dizzy: fuel injection service ($240), coolant exchange ($240), trunk/hood switch replacement ($200) and Power steering return hose ($450). Those additional repairs came to $1130, bringing the total to $2K. They gave me a token discount of $100.
 
IIRC, BMW claims coolant is a "lifetime" fluid (its described as such in my 2007 Z4 and 2010 328i). You didn't say, but was your power steering system leaking? I ask, because I did have the power steering return hose replaced in my Mini at around 60K miles. Was there a problem with the trunk/hood switch? Why did it need replacement?
 
In my opinion, the SA is "selling" you service not required or recommended by BMW/Mini.
  
They also wanted to fix my radiator for $1100 and change 2 tires for another $650, but by the time they mentioned it, somehow I found the strength to whisper: "Stop! No more!"
 
What was the radiator issue? Was it leaking? The tires may indeed need replacing, but you would be hard pressed to find a more expensive place to purchase tires than the dealer.
  
Have I been ripped off? Is $900 for inspection II really fair? Are all those additional "urgent" repairs they threw in really necessary and priced fairly?
  
I feel like I’ve been duped and like a fool.
  
It would make me feel much better if someone could honestly tell me that I’m overreacting and that the dealership treated me fairly.
  
Any advice on how to negotiate a lower bill with the dealer if I'm being overcharged would be most appreciated.

 
First of all, unless you're a mechanic, you are dependent on the info given you by the dealership. If you've been lied to, its not something you should see as a failure on your part.
 
If you've already approved the work, you're probably on the hook, unless you can prove there were no existing problems with the replaced parts. In any case, I'd ask to speak with the dealership manager and voice my complaints in a clear, calm manner, stating how you feel you were taken advantage of. It may do no good, but its certainly not going to hurt you in any way. I believe I would distance myself from this business as much as possible.
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