- #1677 of 1741
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Re: Strut Mounts [showster]
by tidester HOST
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May 22, 2009 (4:34 pm)
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Replying to: showster (May 22, 2009 1:12 pm)
Does anyone have any information for me to use as ammo?
You might be able to make a case that the struts wore prematurely due to defective mounts but I'm not sure how you do that.
tidester, host
SUVs and Smart Shopper
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- #1678 of 1741
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Re: Strut Mounts [showster]
by rvm1
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May 23, 2009 (6:43 am)
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Replying to: showster (May 22, 2009 1:12 pm)
I would get a second opinion on the struts. It might pay you to spend a few $ to get an indepenednt look at the struts since replacements can be up to $900.00. I was told mine were bad but found that to be otherwise when I took it to an independent repair facility and I don't mean a tire place. Go to an independent garage.
My personal experience with Lexus is that once its out of warranty they don't much care.
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- #1679 of 1741
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Re: Strut Mounts [rvm1]
by showster
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May 24, 2009 (10:55 am)
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Replying to: rvm1 (May 23, 2009 6:43 am)
Just to clarify rvm1...the struts were already replaced and was covered by warranty. Now it is the strut mounts that Lexus stated needed to be replaced (the noise is horrible when turning following driving on a bumpy road). The last time I complained about the popping noise from the front when I made a turn......Lexus found a bad strut and replaced both. Now I have a rubbing noise which Lexus stated was the strut mounts....thought I would try to fight the warranty thing? Lexus quoted $560.00 for the job.
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- #1680 of 1741
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Re: Strut Mounts [showster]
by rvm1
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May 25, 2009 (7:05 am)
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Replying to: showster (May 24, 2009 10:55 am)
Historically Lexus dealers are an expensive way to go for repairs. Consequently I have always done my own maintenance. With that as a prelude, what Lexus will do when you contact them to get them to pay for this is to ask for the name of your dealer and check with him to see if you have been a "loyal" dealer customer. If not they will give you some excuse for not covering the cost of replacing the mounts. If you have been, they may make an offer to share the cost ie they provide the mounts and you pay the labor, which may well be most of the cost quoted to you.
I would first get an independent quote covering the cost of materials and labor separately so you can compare their response with an outside quote.
Good luck !
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- #1681 of 1741
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Re: Window Moulding Blows Off [t0d]
by martinm3
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Jun 24, 2009 (10:07 pm)
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Replying to: t0d (May 25, 2008 1:54 am)
>>Sorry about late reply, but complain to Lexus corporate if you already paid this... I >>spoke to a guy this happened to and he said dealer is replacing trim only, not >>window. Hope this helps.
Did you have to pay? or Dealer cover the charge?
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- #1682 of 1741
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Re: Window Moulding Blows Off [martinm3]
by sltpigsfly
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Jun 25, 2009 (6:17 am)
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Replying to: martinm3 (Jun 24, 2009 10:07 pm)
As a prior owner of an RX330, I still get these alerts. I purchased a 400h and did have the problem with the window moulding coming off - flapping furiously in the wind at 70 mph! My dealership replaced the moulding and the window at no cost. I would contact the service department manager, and if that fails, the regional service manager. They should cover the expense for you.
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- #1683 of 1741
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Re: Window Moulding Blows Off [sltpigsfly]
by martinm3
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Jun 25, 2009 (9:22 pm)
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Replying to: sltpigsfly (Jun 25, 2009 6:17 am)
My warranty has expired. Do you think they will still cover that?
thanks
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- #1684 of 1741
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4 michelin tires worn out so quickly
by martinm3
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Jun 25, 2009 (9:26 pm)
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My bought 4 michelin tires from Costco and put it on my
2004 RX330. They totally worn out just after 1 year.
I can't believe it. What should I do?
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- #1685 of 1741
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Re: Window Moulding Blows Off [sltpigsfly]
by jodar96
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Jun 26, 2009 (6:09 am)
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Replying to: sltpigsfly (Jun 25, 2009 6:17 am)
What does this loose molding look like?
with our 2004 RX330 with 41K miles, I hear some thing flapping while driving even at 40-50mph. I sounds like one of the luggage carrier racks is loose, but all luggage rack parts are tight in place.
This flapping noise from outside is annoying in otherwise very quiet ride. When I look at the rear ( left and right) quarter panel window moldings, they appear tight in place. Could it be that they are loosely in place and when wind goes around it then it starts flapping?
I have never had this type of noise from any other vehicle we have owned.
Thanks,
Joe
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- #1686 of 1741
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Re: Window Moulding Blows Off [martinm3]
by sltpigsfly
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Jun 26, 2009 (7:43 am)
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Replying to: martinm3 (Jun 25, 2009 9:22 pm)
Yes, my warranty had expired. Also, for the individual who asked what the loose moulding looked like, it is the rubber around the rear passenger window area. In my case, it was on the passenger side of the car, and I could see it flapping when I looked in my right side mirror. Typically, you have to be going 50 mph or so to have the problem occur. Hope this helps!
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