Last post on Oct 08, 2013 at 2:43 PM
You are in the Lexus RX 300/330/350
What is this discussion about?
Lexus RX 330
Go to NHTSA to file a safety complaint.
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#146 of 1867 Re: Don't know what to do
Jan 29, 2004 (1:50 pm)
My 2004 RX has only about 1500 miles so I cannot say that my opinion represents any other than my own personal experience. So far I have had no other difficulties with my car, despite my living in a cold weather climate that other posters on this board cite as the cause of the complaints voiced by others. My transmission runs flawlessly and quietly, and there have been no excessive vibrations that surprised me.
I have had this car and other lexus vehicles in for service and have received other RX330s as loaners. I have not noticed any of the mentioned problems in vehicles with considerably more mileage, except for one. The most recent RX loaner exhibited the dash rattle, but only while the car was cold. And still, the rattle is not very loud, but I understand that it can be irritating for it to exist in a luxury vehicle. This particular RX had well over 12,000 miles, and had was probably not cared for very well because it is a loaner. In my estimation, it has rarely been warmed up in the cold weather, and has probably been driven somewhat recklessly.
I would also like to mention that transmission had not had any problems despite my driving style, which is "spirited" as professional auto journalists describe, and demands a bit more of the transmission. I also have not experienced the "very serious, safety related design flaw" with my climate control system or with the ones in the loaners. As I understand, it can potentially use the wrong setting and rapidly fog up the windshield. I don't see how this is possible, and it has not happened to me.
To the prospective buyer: This board is a useful resource, but keep in mind that it represents a fairly small fraction of RX 330 experiences, and probably does not represent negative and positive ones equally. Exactly how often have you seen a post that said something to the extent that the poster's RX has 5000 miles and is running fine, just to let the world know? I haven't seen very many, but I'm sure those are the majority of the experiences that Lexus owners have. How else could Lexus have built its stellar reputation for quality and reliability? That's for you to decide.
Jan 29, 2004 (3:11 pm)
Did you test drive your "piece of c***" before you take it home? Or all those things happened after you signed the paper?
Jan 29, 2004 (7:01 pm)
I have 1000 miles on my RX330 and the noise is getting worse. Few days ago, it has engine noise when accelerate at 10 to 20 miles and also a strange noise at around 50 to 55 miles. Now the 10-20 miles noise has extended to 10-40.
I tested two other RX330s one with 8000 miles and the other brand new. They are both very quite. So bad luck? It's really bad given this is my first expensive car.
I will report after my 1000 miles service next week.
Jan 29, 2004 (8:06 pm)
Never the less, these problems have manifested themselves in my car and I am not the only person who has experienced them. Now, I can't help it if some of salesmen who post in here want to stop my postings but even when you sit there and try to justify the problems as trivial, the fact remain that they exist by your justifications. I love it when people become judge of what is and isnít trivial. Why not let potential RX330 customers decide that. That is what Freedom is all about. Now the people know. Ok, let us recap:
Sluggish transmission Problems:
Note some people did have the ECM updated but many were not satisfied. 59 (59 mentions many customers having the ECM applied and still not happy with the sluggishness.) 91,99,102 and 119.
Conclusion: yes many RX330 owners have applied the ECM update but many not happy with it so it still is a problem.
Loud Engine/Excessive Vibrations
Messages 13,16,18,33,43,44, 48(Note how people try and call the people in message 44,48 ) 69,76,112,148 was very dissapointed ,87,99 and add the lastest message "150" to the list.
Conclusion: These problems exist
Dash Rattling Problem:
Messages 90,127 and 123(my post)
Conclusion: this problem exist
#152 of 1867 Starforce's Experience with RX330
Jan 29, 2004 (8:16 pm)
Hello everyone. I haven't visited an RX330 forum since my husband & I purchased one in July. (ordered in May) After extensive research for about 6 months (many thanks to Edmunds!) we decided on the RX330. I am the primary driver, and I started noticing shifting problems right away, and had the ECM update at the 1000 mile service. I definitely noticed some improvement.
After I hit 5400 miles, I started having the many annoying problems that others have mentioned. I called the service manager, and there were quite a few TSB's for the dash rattle, glove box, driver's seat,moonroof and headliner rattles. The fan for my climate control system had a piercing high pitched sound when it was on all settings. To make a long story short, the dealer had my car for two weeks. (awaiting the blower motor which is still on back order b/c apparently many other RX330's are having the same problem) They gave me print-outs of all the TSB's that Lexus has on the RX330 along with illustrations on how they are to be done. My whole car was torn apart(dash, moonroof taken out, headliner of vehicle and glove box)and then put back together. I thought all of these very loud creaks and rattles would be gone since I was told everything was insulated. Wrong. On the way back from the dealer, the dash creaked even louder than before!!
Needless to say, I am really disappointed in a vehicle in this price range and the service. We also have a 2000 Jaguar S-Type that had a lot of annoying problems, and I didn't want to go through all of those trips to the dealer again.That was the reason why we bought a Lexus, because they are renowned for quality.
I don't hate my car, but I'm definitely not happy with it. I will have to go back to the dealer once again when the blower motor comes in(as well as a part for the driver's seat creaking), and they will have to rip out the dash again and hopefully fix the problem. I also have the problem where the power back door does not open (yes, all doors were unlocked, and the button was pressed for at least 7 seconds!)and there is a gross "egg" smell from the exhaust when the car is just started and for a few miles thereafter. Of course, the dealer couldn't replicate these problems,and therefore couldn't fix them.What scared me the most was that I was given a loaner RX330 with 9500 miles on it, and the thing creaked and rattled so loudly (and in all the same places as my car)I couldn't believe it. I must also say that the engine noise is very loud, and now I also have a ticking noise while idling, which I was told was the fuel injectors or something of the sort. Even my husband mentioned the loud engine noise, as well as the the loud sound in the car when driving through rain or snow. (louder than his 1996 Nissan pick up he drives for work!) There must not be enough insulation in the wheel wells.
Well, enough said. I just wanted to let others know that they are not alone!
Jan 29, 2004 (9:15 pm)
It seems to me that if you are so dissatisfied with your RX then you should trade it in for something else.
If you have something new and constructive to add to the conversation, great. But so far, it seems that you are repeating the same complaints in each message you send.
As I have stated in earlier messages, I too have had issues with my RX. But, I use this forum to share my concerns AND provide constructive feedback on the steps I have taken to resolve the problems.
Jan 29, 2004 (9:22 pm)
I am sorry to hear you are having so many problems with your RX.
I have experienced some of the same problems (including dash rattles in the loaner RX while my dash was being worked on).
I am not trying to make any excuses for Lexus, but I noticed you took delivery in July on a vehicle ordered in May. This tells me you have an early model (my model was built at the very end of June). My dealer has indicated a number of improvements (and "fixes") are being made to the RX models each month as new issues develop.
This tells me Lexus is aware of the problems and working to correct them as quickly as possible (but I recognize this doesn't necessarily make your situation any better).
Jan 29, 2004 (9:40 pm)
With the flurry of complaints filling up this board in recent days, I have to wonder if I and other owners are expecting too much from Lexus.
Are we holding Lexus to some unobtainable standard because the RX330 IS a Lexus? I am beginning to think the answer to this question is yes.
Would these very same complaints about rattles, transmissions and engine noise result in the very same passionate debates seen on this board if the RX was a Ford? I'm not so sure.
I count myself lucky that I have the means to even own a Lexus. At the end of the day, my complaints (as with most of the ones on this board) are trivial in comparison to the real-life issues people in the US and around the world face every day.