Last post on Dec 29, 2007 at 12:49 PM
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Saab 9-3, Saab 9-5, Sedan
#28 of 43 European Delivery: Massacred by Saab USA
Sep 22, 2006 (8:46 am)
Since one should always try to have something positive to say, I'll start with how much I love my 2006 9-3 2.0T Sportcombi. I had a blast driving it around Europe for 6 weeks!
Sadly, almost every aspect of the process that involved Saab USA was marred with problems. They failed to inform me of a change in hotels. So, the taxi took us on a 2.5 hour RT from the airport, to the wrong hotel and back into Gothenberg before it was all straightened out. With my wife, 8yo and 10yo along after a full day of travel, it wasn't a good start.
Fortunately Saab Sweden got everything right and the pick-up and vacation went perfectly. Dropped the car in London and it was shipped to LA--arriving on Aug 31.
Saab USA sent me a letter stating that the car would arrive by Sep 15--which I figured gave them a few days extra in case customs was slow. But, the 15th came and no car, no call. I called Saab IDS on Sep 15 and was told they would track down my car and let me know its status. On Sep 18, I called again and left a message to call me back. On Sep 19 I had the sales manager from my local dealer call Saab IDS--he didn't get any help either.
So, now it's Sep 22. I called Saab IDS and got through--but they still can't tell me where my car is or when it will arrive. I was told by Saab IDS that it cleared customs on Sep 18, but the port broker's paperwork that was sent to me states that the car was inspected on Sep 11.
Meanwhile, I have to send another loan payment off for my missing car...
It's no way to run a business.
Saab-less in Seattle
#29 of 43 Europeon Delivery July 2006
Sep 29, 2006 (4:21 pm)
Europoen delivery in Sweden is the most fun I ever had buying a car. The people at SAAB in Sweden do every thing they can to make your stay in Sweden something to really remember. Europeon delivery is only a "deal" if you can pay cash for the car. If you ever wanted to go to Sweden this is the way to do it because SAAB gives you the $2000 travel voucher. SAAB has events thru the Europen delivery program; my kids and I went to the Swedish Open tennis tournment courtesy of SAAB perks from SAAB: Tournament tickets, free parking, free lunch at VIP tent, free snacks at stadium booth; they really appreciate and want your business. Sweden is a great country for touring other than Stockholm there is NO traffic and all the major hi-ways are posted 110 or 120 KPH and all the gas is 95 octane. Hey if my teenagers want to go back it must be a good time..those Swedish girls!
#30 of 43 I have been waiting 115 days for my convertible
Oct 02, 2006 (12:03 pm)
I had a great time in norway and sweden. Even though I was told the wrong hotel and had to stay in town. I had asked for the contact information before I left but Saab refused to give it too. I was able to get a hold of someone and they were very nice picked up the hotel bill and paid me for the cab.
The car was awesome and going to the factory was a blast. I drove away telling myself I would not ever buy a new car without doing the european delivery again.
Well I dropped off the car on June 8th and I still do not have my car. The endless list of excuse and not meeting the promises has now made me just want to have them keep the car.
In short, it took them 31 days to find my car. Then I was promised it would make the very next boat. Missed that one and it made the second one. Then I was promised it would clear customs before it landed and I would get the car asap.
Well it took a week to clear customs, and now it has taken over another additional week to get to me from the port. which is only 300 miles away from me.
It is clear that getting the cars home to people is not a priority. They have your money and just don't care.
I would recommend that if you are considering doing this just don't believe that you will see you car in the near future.
#31 of 43 Facts about the SAAB EURO delivery program
Oct 26, 2006 (8:18 am)
If you want to combine your purchase of a new Saab with a nice vacation in Europe this is just awesome.
You can pick from 16 European cities to pick up your new car from. Saab will give you 9% discount off MSRP, but taxes, insurance, titel, dealer and reg fees are extra. They will also give you a $2,000 travel bonus.
Facts can be found here:
I am tempted buying a 93 next summer and then trade it in when the new 95 comes out...
Arne, Millington, TN
#32 of 43 Ask me questions about SAAB Eurpean Delivery!
May 02, 2007 (1:37 pm)
As a SAAB Sales Representative I would be glad to answer any questions regarding the Eurpean Delivery Program.
#33 of 43 Re: Ask me questions about SAAB Eurpean Delivery! [wheussner]
May 18, 2007 (8:58 am)
What financing options are available to European Delivery?
Does the Saab customer loyalty incentive apply?
When will the pricing be available for the 08s, now that Euro Delivery is no longer avail for 07s?
Is there a way to do Euro Delivery and lease?
current 03 9-3 loyalist
#34 of 43 Re: Ask me questions about SAAB Eurpean Delivery! [jeff66]
May 28, 2007 (5:37 pm)
We just purchased a Saab through IDS and financed it with a conventional car loan from our Credit Union. We had to wait for Saab to provide us the VIN number to finalize the loan. Three days after paying for the car, we received the $2000.00 check from Saab in the mail. Scheduled to pick up the car in Germany, second week of June.