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Sedans Saab 9-3 Saab European Delivery
43 messages, Last post on Dec 29, 2007 at 12:49 PM
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I have been trying to puchase a 2006 9-3 Aero through the European delivery program, and it has been an absolute nuisance. Several dealers knew nothing about and just made up stuff. Than one Saab place that is part of a large group sent me on to their Volvo guy doing European deliveries. He too has excelled in providing incorrect information and secrecy. For example, he said 5-6 weeks for delivery in Sweden, and 6-7 for delivery everywhere else. When I asked him to confirm with Saab that they could guarantee having it there in 7 weeks, he came back with a date that was 11 (!) weeks later. When I asked about the travel stipend, he sometimes said it was a voucher for future trips and other times said that it is (and this is what he know still insists) a check in the mail. And there are many other examples just like that. I just have no way of knowing what is true and what is made up... Similarly, he keeps saying "Just come in and we'll determine your individualized financing rate after you pay the $1,000 deposit." My credit score is in the excellent range so he should be able to tell me what that would qualify for if the credit check does indeed confirm an excellent score, but he refuses to tell me until we do a credit application _after_ I give the $1,000. Always more "Don't worry, just come in and sign the paperwork, it's easy." Given that for European delivery there seem to be no financing options other than through GM itself, I find this truly unacceptable. Anybody any insights/suggestions, especially re the financing....? Thank you in advance. |
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I have found the same thing in the Chicagoland area. None of the dealers know much about the Euro Delivery Programme. Went to Perillo in the city with the printout from Saab USA customer service on the financing bit and the salesman at the dealer told me that they do not finance the cars.
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Replying to: steve322 (May 02, 2006 9:35 am) But...you're actually lucky that you did not get financing. As mentioned before, one dealer refused to give me financing info unless I would first pay a $1,000 deposit. Today I found out from another dealer why: even with an excellent credit score the GMAC financing for the Saab European Delivery is fixed at 9.2%. Yup, after less than 2 years of payments, Saab would have recoverd not only what you saved on ED but also a lot more and the car would actually cost a couple thousand MORE than buying from dealer stock. True, nice vacation and all of that plus opportunity to drive your car in Europe but also a very very very long wait (order to pick up as well as drop off to arrival in U.S.) for a more expensive car....
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Replying to: lmjm (May 02, 2006 8:47 pm)  
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Replying to: dino001 (May 09, 2006 9:58 am) The $1000 deposit is required by SAAB USA to confirm the order. I ended-up buying the car here because the military/diplomatic price is about the same, net, as taking delivery in Sweden. |
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Replying to: georgek (May 09, 2006 11:38 am)  . I would suggest finding an honest dealer that isn't pushy. I have a blog about my experience with the IDS program, check it out when you want more details. http://wulfers.net/saab/index.html
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Replying to: georgek (May 09, 2006 11:38 am) |
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Replying to: fwulfers (May 12, 2006 8:52 am)
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Replying to: biancar (May 13, 2006 9:09 pm) |
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I purchased a convertible through the IDS program and picked it up at the factory in Sweden. I dropped it off at a Saab authorized drop-off agent on Jan 31, 2006 and paid an extra $540 for the drop off service. As of today July 4, 2006 (OVER FIVE MONTHS LATER) I still don't have my car. It was "lost" for a period of time and then several weeks later when it was "found" I was told that it was damaged in shipment. The drop-off agent gave me the wrong paperwork when I dropped off the car and Saab and it's insurers have been haggling over the paperwork while keeping my car hostage. After over 5 months I decided the IDS program reps weren't getting this resolved so I tried to contact the head of Saab US. My call was returned by a customer service rep who acted like I was calling about a defective battery. She never once offered to help me solve the problem and kept saying I had to work with the IDS department. Then I faxed a letter to the CEO of GM and finally persuaded a sympathetic operator to let me talked to one of the executives assistants. She was about to blow me off as well when I got her to agree to just listen to my story. Appears that she's gotten someone to help me and I may get my car released within a week. Apparently this is a regular event since Saab's insurer has stated that it has happened with some frequency that cars are damaged and that customers are given improper paperwork by authorized drop-off agents. So don't believe the quoted 6 to 8 week US delivery.
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