Last post on Nov 13, 2012 at 10:41 AM
You are in the Audi A3
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Audi A3, Wagon
#2278 of 2296 Audi A3 - Typical Repair Costs in $1,000s per ConsumerGuideAuto?
Oct 30, 2009 (11:18 am)
Considering a used 2007 A3 2.0T, and I noticed this list of repair costs (See below or the link). I believe them all, except, does it really cost this much for: Shocks and/or Struts ($4,600), Constant Velocity Joints ($4,325), and Automatic Transmission ($6,195)?
Further, what are the odds of these things breaking in 100,000 miles, 150,000 miles?
Consumer Guide Estimated Repair Costs
This table lists costs of likely repairs for comparison with other vehicles. The dollar amount includes the cost of the part(s) and labor (based on $50 per hour) for the typical repair without extras or add-ons. Like the pricing information, replacement costs can vary widely depending on region. Expect charges at a new-car dealership to be slightly higher.
Item Name Repair Cost
A/C Compressor $1,190
Automatic Transmission or Transaxle $6,195
Clutch, Pressure Plate, Bearing $1,160
Constant Velocity Joints $4,325
Exhaust System $975
Shocks and/or Struts $4,600
Timing Chain or Belt $675
#2279 of 2296 2006 w/ 25,000--mechnanical problems @ the collection, miami
Nov 25, 2009 (8:36 am)
I would not own a car like this without a full coverage warrantee--why?
-on my third a/c compressor. dealer kept lying to me--it's all in my imagination--had to return repeatedly. this has to be a problem with audi usa--dealers love getting paid for warrantee repairs. The service manager looked me staraight in the eye and told me that he drove my car for 3 days and the a/c worked fine. He did this more than once.
the customer service is the worst that i've ever encounterred. one of the service writers told me that audi usa gives the dealer a very hard time on warrantee repairs--i don't whether it is the collection or audi usa. i tend to think that it is both because there are some negative postings about audi usa.
the dealer must of changed my address and phone number because audi usa has never contacted me for follow-up info.
The A3 is my favorite car--when everything is working. GREAT HANDLING COMPROMISES ON THE SUSPENSION FOR COMFORT VS HANDLING. I love this car in some many ways. It's like the sexy girl you dated, who you won't marry because the passion you love is connected to passionate anger when there are problems.
very pratical sports car with storage and surprising room to haul things despite it's small size. yes. i have to rent a van a few times per year, but it is a small sporty carwith haulabilty for it's size.
mileage--started with perrelli[spell]--33-34 mpg on the interstate. sport tire worn-out by 16,000. switched to michellin all-season sport tire purchased at costco, after the dealer quote lead to laughter---ended-up 1/3 less on a set of 4. Michellins give 31-32--more rolling resistance.
-battery life is warranted for 12 months. $495 for replacement, including labor. i got jump started and went to sear. the sear diehards--i have had 2--last a little over one yaer. sears says over -engineered design. while the car is off, draws 1.4 amps. sear provides free replacement--no questions asked and no song and dance routine like at the collection. I asked the collection service manager to order a delco top of the line and i would pay $495 for it rather than their dumb battery witha 12 month warrantee.
I am selling mine before the 4 year warrantee is up. with all of my problems, it is one the best cars that ik have owned based upn size, driver comfort, drivability
I LOVE MY A3 DESPITE ALL THE PROBLEMS---WHY CAN'T AUDI AND MY DEALER PROVIDE AN AVERAGE CUSTOMER SERVICE EXPERIENCE?????
WHY DO THEY TREAT ME WITH ZERO RESPECT AND LIKE I AM A RETARD
I hope that audi moniters this blog and review sites. Get your customer service act together. why is it that i have never had any contact from audi usa in 3 years--i did have calls fro audi usa for about the first 6 months or so, when the problems with the dealer started, the calls from audi usa stopped. i have called and complained in a poilite way to audi usa and it seems obvious that they could care less.With Lexus and BMW i had communication after every customer service.
I would love to buy another audi A3, but I am afraid to do so because of the poor service, not the car itself.
ANYONE WANT AN A3 with about 25,000 miles. I drove most of my prior cars to about 100,000 miles--lexus, bmw
#2280 of 2296 New A3 to be released in fall of 2010
Feb 26, 2010 (3:45 am)
Has Audi released any info re. the new A3 due later this year?
#2281 of 2296 Re: 2006 w/ 25,000--mechnanical problems @ the collection, miami [miamibob]
Mar 03, 2010 (10:14 am)
Have you thought about trying a different Audi dealer? Maybe you've just come in contact with the worst Audi dealer in America? Yes, Audi of America is tough to deal with, but a GOOD Audi dealer should know how to handle them better.
Jul 30, 2010 (11:33 am)
The 2011 should be arriving in the US soon. Any idea on what changes we can expect. Minor changes or major ? Also, is there a projected date for arrival?
#2283 of 2296 2012 Coming; Expect major changes
Aug 19, 2011 (12:58 pm)
I'm thinking 2012 will bring an all new A3.
#2284 of 2296 Re: 2012 Coming; Expect major changes [andres3]
Aug 19, 2011 (8:38 pm)
The A3 sedan looks intriguing... reminiscent of the 97 A4.
Of course all i've see are Concept photos...and those always look amazing.
It'd be sad if ends up looking like a Jetta with 4 rings at the front.
Dec 01, 2011 (4:46 pm)
Just before Thanksgiving, I went to my mechanic, and had him check why my MIL (check engine) light went on.
I figured it was emissions related due to my custom exhaust system again, but wanted to make sure. He gave me the semi-bad news that it was the Intake Manifold Runner Control Motor code. My first reaction was "AGAIN!"
He said kinda jokingly "Well, at least you know what the weak part of the car is!"
The thing is, I went to the disreputable mechanic who has since gone out of business (as predicted) to fix it the first time around. This was about 18 months and 18K ago, so the 1 year 12K repair warranty is exceeded anyway. However, I wouldn't put it past them to have not given me a new part, and simiply rebuilt/fixed the old one and/or used an old replacement used part to get it fixed. Of course they charged me like it was a new OEM part replacement, but who knows if they used an Audi OEM part until we get in there.
So he tells me he's completely booked for last week, that perhaps we'll get to it next week (which is this week).
So I got a letter from Audi of America over the holiday weekend. Warranty extension for Intake Manifold Runner Control Motor and Positive Crankcase Ventilation (PCV) valve on my vehicle for 10 years or 120,000 miles!
Great timing Audi! Only thing is, I'm scheduled for my 2nd replacement.
So my question is, should I go ahead and get it fixed with my current mechanic (not sure if he ordered any parts yet; he should be calling me back soon). Or should I go to Audi to get it fixed this 2nd time, then claim reimbursement for the previous fix?
I'm leaning towards letting this mechanic repair it again, then submitting the reimbursement claim form for BOTH receipts (gotta find that old receipt somewhere! )
The reason I lean towards that is I've made some mods to the car since the first failure, which include software and exhaust upgrades, both of which are mentioned in their boilerplate as things they wouldn't be responsible for. Now, they can't just automatically blame the upgrades for the failures, they should have to show the damage or malfunctions were cause by my non-EPA and non-OEM parts and mods. But would Audi even try and do that to a good customer? Frankly, the first failure happened before I made any changes to the software or exhaust, which goes a long way towards showing the failures were not a result of things I did.
Do you think Audi will only pay for ONE repair? And if so, they probably have a limit and will just give me that limit if it's less than paying for both repairs?
The letter is dated November 2011; no date provided. I suppose if I get the 2nd repair done before 12/1/11, they can't argue I should have gone to the dealer.... they might if I wait more than a few days.
#2286 of 2296 Re: Audi Story [andres3]
Dec 01, 2011 (8:18 pm)
Since they are saying the part is faulty I think they would reimburse you for your previous repairs and take care of it this time.
I'm assuming they will be replacing it with a redesigned part...so you shouldn't have this issue again; but if you do and it's within the warranty window it should be covered again.
I know when Lexus had their recalls I received a letter that stated they would also reimburse people who had incurred costs for the defect (and they also sent out a $500 credit card...for no 'bad feelings')
#2287 of 2296 Audi Trying to be Like Chrysler & GM?
Jul 23, 2012 (5:04 pm)
Audi is currently trying to weasel out of paying me reimbursement for those repairs covered thanks to their (warranty extension letter). They are trying to breach that contract stated in the letter to extend the warranty on these parts using the excuse that I should have had the repairs done at Audi since I had already received the letter.
Nevermind that my mechanic had already done a code reading and diagnosis of the problem free of charge, and ordered the part from the local audi dealer. They say I should have cancelled my appointment with him and gone to Audi since I had received the letter already in the interim (nevermind a potential restocking fee issue for the already ordered part, and nevermind delaying a repair while using the car as a daily driver by rescheduling a repair with the Audi dealer).
I think Audi's argument and excuses to weasel out of paying for the warranty extension reimbursement are WEAK SAUCE! It reeks of GM and Chrysleresque customer service horribleness. These points greatly outweigh any point they might have:
1) the problem to the part and car occurred prior to receiving the letter.
2) the problem was diagnosed prior to receiving their letter.
3) the part was already ordered prior to receiving their letter.
4) the repair date was already scheduled prior to receiving the letter.
5) the repair was done within a week of getting the letter
6) Audi has taken over 7 months to inform me of the negative decision and denial to my reimbursement request originally sent to them in December 2011 (supposedly a letter I never got was sent out in May 2012 advising me of the adverse decision (or request for more information).
The fact they are trying to weasel out of paying for defective parts with lame excuses is deplorable and lamentable. The key thing to remember here is that the part is obviously defective, I've had to get it fixed twice already, and they stepped up to cover it for 10 years or 120K miles, whichever comes first. For them to try and create excuses and technicalities to not cover repairs on a known "defective" part is just plain dishonest and bad faith.
Now this story is on hold because I told the customer relations rep (female) that I wanted to appeal her decision to a manager or supervisor, and she said she'd get back to me in 2 business days. Hopefully, they get their act together and come to the RIGHT and HONEST decision and simply reimburse me for the money I've already spent. I'm not asking for a dollar more than this defective part has cost me already.