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BMW 7-Series Maintenance and Repair

624 messages,  Last post on Sep 28, 2008 at 10:07 AM

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What is this discussion about? BMW 7 Series, Electrical, Engine, Sedan


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#548 of 624
Too many problems with my 740i by eric312
Feb 07, 2007 (8:42 pm)
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In the last 4 months i have had the following fixed on my 2001 740 with only 60,000 miles on it:
 
1. NAV computer replaced
2. Rear window regulator replaced
3. Power steering hose replaced
4. Radiator replaced
 
Is this typical of BMW quality?
#549 of 624
Additional warranty on 745s by eric312
Feb 07, 2007 (8:45 pm)
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Is it true that original manufacturer's warranty on 2001-2003 (does anyone know exact years) was extended due to quality issues? If so what is the total warranty?
#550 of 624
Re: Additional warranty on 745s [eric312] by cjennjr
Feb 12, 2007 (9:07 pm)
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Replying to: eric312 (Feb 07, 2007 8:45 pm)

For the 2002-2003 7 Series, you get a FULL 6 year, 100K mile warranty, bumper to bumper. This does not include maintenance items (that's a separate item). That is the main reason I bought my 745i - Benz, Audi and Lexus does not offer that kind of warranty on the flagship models. Although there were computer issues with the 745i and 745Li, if updates were made, there should not be any more issues with the car. I've had my car for a year and a half - I wouldn't trade it for anything!!!
#551 of 624
Re: Too many problems with my 740i [eric312] by dtb0203
Feb 13, 2007 (9:20 am)
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Replying to: eric312 (Feb 07, 2007 8:42 pm)

I have a 2001 740iL and it's been the worse car I've owned. I purchased the car with 19K miles and before the 100K warranty was up, I had the following problems that were covered under warranty:
 
1. radiator replaced
2. 4 days after replacing radiator, the car was towed again to the shop to replace the supply reservoir (or something).
3. power steering hose replaced
4. regulator on rear door window replaced
5. rear door shade replaced
6. glove box handle fixed (could not get in glove box)
7. when it rained, it leaked overhead in the rear door area, they replaced tubing that drains the water
8. replaced device that displays text in the dash, some of the dots were missing in text and some times you could not read what was displayed
 
(Now this list of 8 things is just what I remember without referencing the maintenance records. I am more than positive I have missed several things.)
 
Although not under warranty, I've replaced rotors every time I've replaced brakes. They say it's normal for BMW.
 
As of Feb 2007, I have 109K miles on the car, it's no longer under warranty and at 109K miles, the transmission went out. The message came up "Trans. Fail Safe Prog." It happened one week, had it checked out and they said the computer showed that I needed to replace the brake sensor light and the thermostat. So I did, at a cost of $800. Then a week later, the message returns and the car jerks all the way home. The transmission was gone, and to replace it costs $6,000. The dealer gave me a 10% discount, so I paid $5,400 out of pocket to replace the transmission. And the glove box would not open again, I replaced the handle at a cost of $400. I had to get rear brakes and rotors at a cost of $650. And then they tell me that the "return hose for the power steering" is leaking and needs replacing. I said, I replaced that hose. They looked thru the records and I replaced the "supply hose", not the "return hose" and the power steering has 3 hoses. All of this occurred in Feb 2007. I guess it will be soon when the 3rd power steering hose is leaking.
 
Previously I owned 2 Honda Accords. I got 180K miles on one and 220K miles on another. Neither required a new transmission or half of the problems I've had with BMW. I've had it with BMW. I test drove a Lexus this weekend. I was not as impressed with handling and how lightweight the car seemed, but they are reliable. BMW needs to get it right! It's almost hysterically funny how often this car has been towed from my garage to the dealer. I know my neighbors are scratching their heads, because I'm surely scratching mine. But each time I seem to convince myself that once this is done then I won't have any problems for a while, boy have I been wrong. I have to get rid of the car - in a few months I hope.
 
To say the least I'm very disappointed in the quality of the car considering it's cost. From your list, I've had 2 of those things to happen, it seems we have similar problems.
#552 of 624
pbarnard1 by pbarnard1
Feb 14, 2007 (8:57 am)
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did you find what was causing the 'check engine' light to come on? I have the same problem.
#553 of 624
Re: Too many problems with my 740i [dtb0203] by eric312
Feb 14, 2007 (11:41 pm)
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Replying to: dtb0203 (Feb 13, 2007 9:20 am)

Now that I have read your list I realized that I only listed problems that happened in the last 4 months for which I had to pay out of pocket. During the certified warranty period I had to fix the following:
1. Computer that controls steering
2. Some fuse (the engine stopped running in the middle of highway and would not start)
3. Oxygen sensor for the service engine soon light
4. Glove compartment locking mechanism
5. Radiator cover on the hood. The thing just fell off.
6. Fuel door lock
 
Keep in mind that right now I only have 61,000 miles on that car.
 
You may want to consider finding a good independent shop since what your dealer charges seems very high.
 
I like how BMW car drives but the only way I am going to get one is under a full warranty and get rid of it before it ends. 2003 745s look interesting due to warranty extension. See above.
#554 of 624
Re: Too many problems with my 740i [eric312] by dtb0203
Feb 16, 2007 (9:35 am)
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Replying to: eric312 (Feb 14, 2007 11:41 pm)

I am aware of the exteded warranty on the 2002 and 2003; however, I hear that they have lots of problems with those cars. As you might imagine, I have developed a rapport with my service advisor at the dealer and get a lot of information that way. He told me to stay away from those years for the 7 series. Stories I've heard include "driving at night all the lights go out in the car" and "the car won't start" and he told me that they have had the 2002-2003 models in the shop for a week trying to update the software. BMW stop calling owners of the 2003 7 series for the service survey, because they know the survey will be bad.
 
But guess what happened to me later the same day I replied to your email. I left work, drove one block to the gas station, fill the car with gas, got back in the car and the car would not start. It was the alternator and battery. So now that's been replaced. I'm hoping that with all things I've replaced this car will now last another 100K miles so I can recoup my money by getting more mileage out of the car.
 
You are correct, I need a good independent shop and I know of a reputable one. I actually called them to get a quote for the transmission. They were $900 cheaper, which is a lot, but there were several reasons I went with the dealer.
 
1. they gave me a free loaner (rental) car,if I had used the independent source, I would have had to pay for car rental
2. they could do it faster
3. I feel I have more recourse with them if something goes wrong
 
But I will consider using the other source for other things.
#555 of 624
Re:(2001 740iL) Love the car when it's out of the shop by jantonac
Feb 25, 2007 (5:38 pm)
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Replying to: eric312 (Feb 07, 2007 8:42 pm)

Unfortunately, I've had the same experience.
I had to replace two window regulators and have a third that is on it's way out.
My power steering hose has been replaced.
My radiator was replaced (under warranty at least).
My front calipers stuck and had to be replaced.
My front seat lumbar support had to be fixed.
How much did it cost you to get the NAV computer fixed?
My NAV/radio resets itself all the time. In the colder weather it seems to work, but it hardly works at all in the heat.
 
Not the image of quality I was hoping for by buying a luxury BMW. Like I said, it drives wonderfully, but I can't believe how many problems I have had!
#556 of 624
Re:(2001 740iL) Love the car when it's out of the shop [jantonac] by eric312
Feb 26, 2007 (6:47 pm)
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Replying to: jantonac (Feb 25, 2007 5:38 pm)

The Nav drive/computer (the black box in your trunk where DVD drive goes) is $1300-1500 for a rebuilt unit at NY area dealers. Check eBay and online stores for better deals.
#557 of 624
1993 bmw tranny problem by perfectdriver
Mar 19, 2007 (1:21 am)
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I have a 93' 740 il. I was wondering if the 740 il trannys were compatible with the 750 il? If not what would be the most inexspenssive way to go about fixing or replacing the tranny?

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