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Mileage Fraud!! Odometer was rolled back!!! What to do?

152 messages, Last post on Oct 29, 2009 at 8:22 AM
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Replying to: bolivar (Jun 04, 2009 10:42 pm) 10/7/2007 11 miles Dealer_1 Vehicle offered for sale 10/13/2007 ------ Dealer_1 Pre-Delivery inspection completed. 10/13/2008 ----------- Dealer_1 Vehicle serviced. 2/15/2009 ------------- "Dealer Inventory" Vehicle offered for sale. 3/1/2009 15,436 miles Dealer_2 Vehicle serviced. 5/1/2009 15,447 miles Dealer_2 Vehicle serviced. Some other facts: 1.The dealership has an "A+" rating with the Better Business Bureau. 2.When I first inquired about this vehicle on the phone, I spoke to 3 different people and got different responses from them as to whether this was a "new" vehicle or a "used" one. Some of their own internal records seem to have the car listed as a "used" car. For instance, the first salesman I spoke to on the phone said to me that "although the car is brand new, the title changed from one dealer to us and so it would have to be sold to you on paper as a "used" car even though it's brand new." He eventually backed down on that saying that "no, it is a NEW car and will be sold to you as "NEW". The good salesman I am now dealing with even tells me that the key has a "USED" inventory tag on it ! 3.The first salesman gave me a copy of the "vehicle inquiry report". It shows: Category = "H" Ship Date = 8/30/2007 Retail Date = 10/20/008 Date of First Use = 10/20/2008 "NON-FLEET" "Retailed for more than a year" So what I also don't know is how does that "vehicle inquiry report" data get updated and what does that stuff actually mean? What does all that mean in relation to the CarFax data?
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Replying to: solaraman2003 (Jun 05, 2009 1:53 am) Do u have that info? |
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Replying to: solaraman2003 (Jun 05, 2009 1:53 am) And the salesmen might be confused and the sales manager manager may be totally unaware of these transactions. Sometimes salespeople do not know everything about the car`s history and sometimes can give u inaccurate info ,Unintentionally of course..Mistakes can happen or probably they are just too lazy to find out the whole info on that car. My advice would be- call and speak to the New Car Manager/Sales manager and he an figure things out for u. |
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Replying to: deltheking (Jun 05, 2009 10:03 am) This one, like most I have requested, doesn't say anything about 1-owner or 2-owner. I have one from 1-owner vehicle and that one does indeed clearly state that fact. There is no mention of "fleet" or "corporate lease". The "Vehicle Inquiry Reports" that I have all say "NON-FLEET" for all the new cars I've looked at. The "retailed" statement is on the "Vehicle Inquiry Report" and reads "Retailed for more than a year". I don't know exactly what that means. Perhaps it just means that it was put up for sale for more than a year. As I said, the saleman (who seems to be on the ball) explains that this information is all erroneous, and that he CAN clear it up with time. I wanted to know how often mistakes like this happen, why is there misinformation on the "Vehicle Inquiry Report" as well, how easy it might be for him to correct the CarFax record, and ....whether or not I should go ahead a PURCHASE the vehicle with the erroneous information in CarFax. If I buy the car with the erroneous CarFax info on record, what happens when I go to sell the car next year, or 2 or 6 years from now? What would you think as a prospective buyer? I know if it were me I would lose interest immediately because I would suspect that there was some major incident with the vehicle. In other words, the first time I go for registration/title/inspection/repairs at dealer, there will be an entry in CarFax that now says "225 miles .... Vehicle Serviced". What would you think if you saw that entry just folllowing an entry that stated there was over 15,000 miles on the car? I'm concerned about 2 things: 1) That the 220 miles IS INDEED the true mileage, and the info I'm seeing is erroneous. 2) Clearing up the erroneous record(s). If those two issues are satisfied, I can then negotiate to buy the car and sleep at night (or day). Thank you. |
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Replying to: solaraman2003 (Jun 05, 2009 10:35 am) It doesn't matter what the true state of affairs is here - the value of the vehicle is compromised by the existing documentary record. Carfax makes mistakes all the time. Sometimes they can be rectified and sometimes they can't. If you're really that interested, just tell the dealer to call you when the records have been cleared up. Until then, steer clear.
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Replying to: cccompson (Jun 05, 2009 1:53 pm) One could be a mistake. But two? In general, unless the price of this car is what a 15,000 mile used car could be bought for, and you really, really want this car, I would run away. |
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Replying to: solaraman2003 (Jun 05, 2009 10:35 am) |
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So, you go to trade or sell in 4 years, and Surprise! The car fax isn't straightened out. You're trying to explain that YOU didn't tamper with the odometer and tell the story - "and you can even phone home and ask my wife!". And she's the only character witness you're going to have because everyone at the dealership will have moved somewhere else by then. There are just too many other cars out there right now. |
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Replying to: solaraman2003 (Jun 05, 2009 10:35 am) I ended up purchasing the car from them, and I also asked for a separate signed letter attesting to the fact that it is a NEW vehicle and that the manufacturer's 3/36 warranty began on my date of purchase, and that the CarFax erroneous entries will be cleared up.
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Replying to: solaraman2003 (Jun 09, 2009 11:24 am)
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