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Smart Shopper smart choice warranty HELP !
125 messages, Last post on Mar 10, 2008 at 9:36 AM
You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester
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Replying to: janm (Jun 08, 2005 5:56 pm) Is the contract between you and the "selling dealer" Cancel the contract if you can (cancellation clause on back of contract) and sue in small claims for the refund (there was a formula for figuring out the refund on the contact) make sure you send everything by certified mail My dealer refused my refund and then tried to get me to prove I had done everything I was supposed to (oil change every 3000 miles etc.) they wanted to prove I had voided the warranty. I wouldn't send them anything. Sued them in CT small claims and won I refused to send them anything |
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Just had repair work done and repairman called to get covered for extended warranty and lo and behold - not in business. So I have been holding a non-existent contract for, it seems, over two years. I note that the contract is between me and the dealer but also states the bit about liabilites with this Contract are with SC&E Administrative Services and performance is insured by an insurance policy issued by National Warranty Insurance Company in Lincoln, NE. What a bunch of crap, just a way to keep passing the responsibility on to someone else. I bought this policy for $1895.00, along with a Dodge Durango for quite a few bucks more, in Lake Havasu City, AZ., at the Dodge dealership. They kept me there for 4 1/2 hours hoping they would finally weaken my determination to not be taken advantage of and it worked. I will be checking into their legal obligation and will post outcome here. Unfortunately, it has been my observation over the years that it is almost always the big boys with the big bucks that win in a legal matter. |
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Replying to: dipperous (Apr 20, 2005 1:42 pm)
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What are the best Dodge Dealer internet sites to get a good deal? 
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Replying to: mckernaniii (Aug 17, 2005 12:43 pm) |
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Replying to: chaz1pro (Apr 20, 2004 11:10 am)
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Replying to: mnb (Sep 13, 2005 10:45 am) |
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Replying to: mnb (Sep 13, 2005 10:45 am) There may be a class-action suit you could join, but we all know how well those judgements pay the people who are actually out money. I don't remember if there is one for Smart Choice customers, but there is one for Warranty Gold dumpees (different company, same story). There have been a few people on this site who say they were able to get the dealer they bought the contract from to pay some or all of the bill on repairs that would have been covered. It would be worth a try, just ask the dealer before you get anything fixed. Don't march in with the bill and an attitude and expect help. Other than that, Congratulations! You are the proud owner of an expensive piece of paper! |
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My SC2000 warranty came with a "no claim bonus" where I could get an 80% refund if I never made a claim on it in 3 years. My Buick Regal I bought in September 2002 has been flawless, so a month ago I started getting ready to claim my big refund ($1,000+), and discovered the NWIG saga. Mailed in all the refund info anyway to see what would happen, and I got a check for $135 from ProGuard International in Laguna Beach CA. They refunded the "application fee" since NWIG went out of buisness. I figure a 10% recovery on the dollar from a bankrupt firm ain't bad. 
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Replying to: kstum320 (Oct 17, 2003 6:25 pm)  because if this company doesn't exist anymore I want to know who is receiving a portion of the payment of my car note that suppose to go to Smart Choice.
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