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Smart Shopper smart choice warranty HELP !
125 messages, Last post on Mar 10, 2008 at 9:36 AM
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Replying to: driftracer (Apr 21, 2005 2:29 pm) http://www.fair-debt-collection.com/SOL-by-State.html Nice try, though. |
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I was trying to find some information on my warranty on the internet and ran across this message board. The dealer is giving me the run around on fixing my 2002 Honda, that needs a $950 part, I bought the Smart Choice 2000 --100,000 mile warranty. The service manager keeps saying he faxed my information to the company because they couldn't find it on their computer and will call me as soon as they decide if the part needed is covered---even though when they sold me the contract is was supposed to be bumper to bumper. Now I know, the service manager is telling me a bald faced lie and I'm mad as hell. I will be in contact with the management tomorrow and may sue in small claims court if they don't reimburse my money for a worthless contract and fix my Honda, will let you know of the outcome.
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Replying to: janm (Jun 08, 2005 5:56 pm) Is the contract between you and the "selling dealer" Cancel the contract if you can (cancellation clause on back of contract) and sue in small claims for the refund (there was a formula for figuring out the refund on the contact) make sure you send everything by certified mail My dealer refused my refund and then tried to get me to prove I had done everything I was supposed to (oil change every 3000 miles etc.) they wanted to prove I had voided the warranty. I wouldn't send them anything. Sued them in CT small claims and won I refused to send them anything |
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Just had repair work done and repairman called to get covered for extended warranty and lo and behold - not in business. So I have been holding a non-existent contract for, it seems, over two years. I note that the contract is between me and the dealer but also states the bit about liabilites with this Contract are with SC&E Administrative Services and performance is insured by an insurance policy issued by National Warranty Insurance Company in Lincoln, NE. What a bunch of crap, just a way to keep passing the responsibility on to someone else. I bought this policy for $1895.00, along with a Dodge Durango for quite a few bucks more, in Lake Havasu City, AZ., at the Dodge dealership. They kept me there for 4 1/2 hours hoping they would finally weaken my determination to not be taken advantage of and it worked. I will be checking into their legal obligation and will post outcome here. Unfortunately, it has been my observation over the years that it is almost always the big boys with the big bucks that win in a legal matter. |
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Replying to: dipperous (Apr 20, 2005 1:42 pm)
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What are the best Dodge Dealer internet sites to get a good deal? 
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Replying to: mckernaniii (Aug 17, 2005 12:43 pm) |
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Replying to: chaz1pro (Apr 20, 2004 11:10 am)
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Replying to: mnb (Sep 13, 2005 10:45 am) |
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Replying to: mnb (Sep 13, 2005 10:45 am) There may be a class-action suit you could join, but we all know how well those judgements pay the people who are actually out money. I don't remember if there is one for Smart Choice customers, but there is one for Warranty Gold dumpees (different company, same story). There have been a few people on this site who say they were able to get the dealer they bought the contract from to pay some or all of the bill on repairs that would have been covered. It would be worth a try, just ask the dealer before you get anything fixed. Don't march in with the bill and an attitude and expect help. Other than that, Congratulations! You are the proud owner of an expensive piece of paper! |
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