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smart choice warranty HELP !

125 messages,  Last post on Mar 10, 2008 at 9:36 AM

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What is this discussion about? Car Warranties


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#89 of 125
Re: In your state, [driftracer] by beefer
Jun 03, 2005 (7:36 am)
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Replying to: driftracer (Apr 21, 2005 2:29 pm)

Wrong, driftracer. Most states have a statute of limitations of at least FIVE years for breach of contract, and often that's from the time of the BREACH.
 
http://www.fair-debt-collection.com/SOL-by-State.html
 
Nice try, though.
#90 of 125
Just found out, my warranty is worthless by janm
Jun 08, 2005 (5:56 pm)
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I was trying to find some information on my warranty on the internet and ran across this message board. The dealer is giving me the run around on fixing my 2002 Honda, that needs a $950 part, I bought the Smart Choice 2000 --100,000 mile warranty. The service manager keeps saying he faxed my information to the company because they couldn't find it on their computer and will call me as soon as they decide if the part needed is covered---even though when they sold me the contract is was supposed to be bumper to bumper. Now I know, the service manager is telling me a bald faced lie and I'm mad as hell. I will be in contact with the management tomorrow and may sue in small claims court if they don't reimburse my money for a worthless contract and fix my Honda, will let you know of the outcome.
#91 of 125
Re: Just found out, my warranty is worthless [janm] by eal
Jun 14, 2005 (10:35 am)
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Replying to: janm (Jun 08, 2005 5:56 pm)

Is there a cancellation clause in your contract?
Is the contract between you and the "selling dealer"
 
Cancel the contract if you can (cancellation clause on back of contract) and sue in small claims for the refund (there was a formula for figuring out the refund on the contact) make sure you send everything by certified mail
 
My dealer refused my refund and then tried to get me to prove I had done
everything I was supposed to (oil change every 3000 miles etc.) they wanted
to prove I had voided the warranty. I wouldn't send them anything.
 
Sued them in CT small claims and won
I refused to send them anything
#92 of 125
another Smart Choice casualty by alsotaken
Aug 05, 2005 (12:55 pm)
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Just had repair work done and repairman called to get covered for extended warranty and lo and behold - not in business. So I have been holding a non-existent contract for, it seems, over two years.
I note that the contract is between me and the dealer but also states the bit about liabilites with this Contract are with SC&E Administrative Services and performance is insured by an insurance policy issued by National Warranty Insurance Company in Lincoln, NE. What a bunch of crap, just a way to keep passing the responsibility on to someone else.
I bought this policy for $1895.00, along with a Dodge Durango for quite a few bucks more, in Lake Havasu City, AZ., at the Dodge dealership. They kept me there for 4 1/2 hours hoping they would finally weaken my determination to not be taken advantage of and it worked. I will be checking into their legal obligation and will post outcome here. Unfortunately, it has been my observation over the years that it is almost always the big boys with the big bucks that win in a legal matter.
#93 of 125
Re: Just Sharing [dipperous] by len628
Aug 15, 2005 (11:22 am)
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Replying to: dipperous (Apr 20, 2005 1:42 pm)

My car just broke down the other day and I pulled out my warranty which I purchased in 2002 and never used. Only to find out they went out of business. I purchased this warranty from CAC in Missouri not through a dealer. Did you ever get an answer from anyone on who may still process a claims? Or is this just a worthless $1600.00 document!
#94 of 125
Dodge Warranty Extended by mckernaniii
Aug 17, 2005 (12:43 pm)
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What are the best Dodge Dealer internet sites to get a good deal?
 
#95 of 125
Re: Dodge Warranty Extended [mckernaniii] by wlbrown9
Aug 18, 2005 (11:41 am)
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Replying to: mckernaniii (Aug 17, 2005 12:43 pm)

A couple of years ago I used www dot chryslerwarranty dot com for a D/C Factory warranty on my Jeep. They are actually a part of Des Moines Chrysler. I was able to save more because I did not have to pay Tenn sales tax at 9.25%.
#96 of 125
Re: Light at the end of the tunnel [chaz1pro] by mnb
Sep 13, 2005 (10:45 am)
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Replying to: chaz1pro (Apr 20, 2004 11:10 am)

Hello I am a smart choice warranty holder and would like to know of any information regarding the warranties because I am just now finding out that my warranty is no good
#97 of 125
Re: Light at the end of the tunnel [mnb] by nortsr1
Sep 13, 2005 (12:24 pm)
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Replying to: mnb (Sep 13, 2005 10:45 am)

Too little, too late. Your first mistake was buying a non- Mfg. warranty.
#98 of 125
Re: Light at the end of the tunnel [mnb] by mitzij
Sep 14, 2005 (8:37 am)
Reply

Replying to: mnb (Sep 13, 2005 10:45 am)

Smart Choice did what many service contract companies do: made promises, took people's money in exchange for paper, then went out of business and skipped town.
 
There may be a class-action suit you could join, but we all know how well those judgements pay the people who are actually out money. I don't remember if there is one for Smart Choice customers, but there is one for Warranty Gold dumpees (different company, same story).
 
There have been a few people on this site who say they were able to get the dealer they bought the contract from to pay some or all of the bill on repairs that would have been covered. It would be worth a try, just ask the dealer before you get anything fixed. Don't march in with the bill and an attitude and expect help.
 
Other than that, Congratulations! You are the proud owner of an expensive piece of paper!

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