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smart choice warranty HELP !

125 messages,  Last post on Mar 10, 2008 at 9:36 AM

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What is this discussion about? Car Warranties

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#76 of 125 Re: small claims [eal #75] by scammedinpa Jul 04, 2004 (6:26 pm)
Replying to: eal (Jun 28, 2004 8:46 am) Wow! That's great! Did your contract also state that "some of the Selling Dealer's Obligations may be assigned to SC&E Administrative Services?" Replies to this message: scammedinpa (Sep 12, 2004 8:19 pm)
#77 of 125 Sueing the Dealers by scammedinpa Jul 24, 2004 (8:20 pm)
Hss anyone else sued the dealership? My contract also states that the contract is between "me and the selling dealer", but adds that SOME of the dealers obligations may be assigned to SC&E Administrative services (Smartchoice). I am in Pennsylvania. My dealer says they will not honor the warranty.
#78 of 125 Re: small claims [scammedinpa] by scammedinpa Sep 12, 2004 (8:19 pm)
Replying to: scammedinpa (Jul 04, 2004 6:26 pm) I heard Ivan is headed straight for the Cayman Islands
#79 of 125 good Warranties companies by ahlus Feb 04, 2005 (11:00 am)
Who should I be looking at to supply me with a warranty. Replies to this message: dtownfb (Feb 16, 2005 7:09 pm)
#80 of 125 Re: good Warranties companies [ahlus] by dtownfb Feb 16, 2005 (7:09 pm)
Replying to: ahlus (Feb 04, 2005 11:00 am) If you want a solid warranty, go through the manaufacturer like Honda, Ford or GM. You can find dealerships that will sell you the warranty over the internet normally with a discount. If you buy a third party warranty, BEWARE!!! Too many stories of companies going out of business.
#82 of 125 Re: Light at the end of the tunnel [chaz1pro] by dipperous Apr 20, 2005 (12:16 pm)
Replying to: chaz1pro (Apr 20, 2004 11:10 am) That is good news but how do you get your name out there for them to know that you have this issue. I have already tried to find the Attorney General and filed a complaint with the better business bureau. But how do you get the lawyers and the courts to know that over $2,000 of that funds is yours in breach of this contract. I just don't feel that I have done enough and that I am losing a channel of notifying someone that I am involved too.
#83 of 125 Utt Oooh! by dipperous Apr 20, 2005 (12:38 pm)
I just found all this out on 04/15/05 because I need a part and never needed to use my warrantee until now. Am I the last to find out? Anyone still going threw this?
#84 of 125 I seriously feel bad for you, by driftracer Apr 20, 2005 (1:09 pm)
and perhaps I'm too experienced in things like this after dealing with folks with aftermarket contracts as a service manager, but I've seen this a lot...I wish you luck, and a consumer lawyer would probably be a good move.
#85 of 125 Just Sharing by dipperous Apr 20, 2005 (1:42 pm)
On August 7, 2002, I applied for an extended warrantee with Consumer Automotive Consultants. I spoke to a consultant of this company that sold me a 10 year or 100,000 mile warrantee for $2K bumper to bumper. I agreed to the contract with a payment plan of for 18 months but to lock in the deal, a small down payment. My last payment was debited on February 20th 2004. At this time of contract I was unmarried and now recently married. On August 13th, 2002, I received a letter congratulating me on my new warrantee and that my contract will follow in the mail. One month later, I did receive my three-page contract on legal green paper and an SmartChoice 2000 ENCORE brochure of what is covered and not covered. I read all my information and disclosures and was satisfied of the contract. On August 11, 2003, I received a letter from Consumer Automotive Consultants telling me that they had moved the processing of claims submitted to Automotive Consumer Services, Inc. On February 20th 2004, my last payment was auto debited from my account. Later on this same evening, I contacted Automotive Consumer Services, Inc. I asked if my account was paid in full and would I be receiving a confirmation letter. The rep reviewed my account and said that yes I was paid in full and that a letter will be sent to me of confirmation paid in full. A few weeks later, I received a letter in the mail indicating my account was paid in fill on 02/02/04 made to CACFinancial towards my service contract, they still indicated that my policy is the same as the previous claim company. The contract states that customers with this warrantee must have authorization from the company before going to the dealer. I went to my quarterly oil change and it was indicated to me that I need a part replaced on my vehicle at this time 04/15/05 and update my new last name on my account. I pulled out my paperwork and called the number listed. I happened to speak to a rep at a company named TheAutoWarrenty Division, that the same number I called in February 2004. He never heard of the company that I was calling about but his manager mentioned something about their contract being redirected again. I called 7 different phone numbers to look for my account; no one could help me or knew what I was talking about. None of the telephone numbers on my paperwork are valid to my contract or service. It seams that I have a contract that is not valid and I cannot contact anyone that I can discuss my warrantee, get my vehicle repaired with my warrantee, or even get a refund for my contract that I still have at least three years left. Replies to this message: len628 (Aug 15, 2005 11:22 am) fronizzle (Nov 10, 2005 12:05 pm) mandrews (Dec 14, 2005 2:50 pm) and 1 more...

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