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Smart Shopper smart choice warranty HELP !
125 messages, Last post on Mar 10, 2008 at 9:36 AM
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after filing a complaint with the pa. attorney general regarding my smart choice contract i received a letter which stated in part, the Bureau of Consumer Protection met with the former owners of this car dealership to review his losses and profits regarding the sale of National Warranty Corporation leases. our office remained concerned over whether the dealer may have profited from the sale of these contracts and should relinquish such profits in light of the closing of the warranty company.we have reviewed our records of the former owner of the dealership and are satisfied that his losses in addressing several dozen claims such as yours outweigh any profits made through these sales.it is our determination that further action by this office against the dealer is not feasible under the circumstances. |
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| I called Prism Solutions and the (very nice)person there told me that they are administering the contracts for several dealerships, mostly in New York, I think. They are processing claims to determine what gets covered, just like NWIG was doing before they went under. However, Prism is not actually paying any claims. That is up to the dealership. | |
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I bought my Smart Choice warranty through Consumer Automotive Consultants, and for the first 9 payments or so, it was deducted automatically from my credit card. I wonder if there is any recourse there? Also, was wondering if there really is ANY hope of getting reimbursed for this mess? How unlike ENRON is this, really? I'm sure there are a few "lucky" souls relaxing in high style, while the rest of us pay for their lifestyle! |
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Replying to: markpedley (Mar 16, 2004 2:56 pm) My contract stated "The contract is between me and the Selling Dealer" when I found out smart choice was in bankruptcy I read my contract and it had a cancellation clause. I followed the directions and sent a request for a refund. They refused so I went to small claims court. Their argument was that I had to get my refund from smart choice not them they said they had to service my vehicle but refused to refund me the money. We had a hearing on 6/15 and I just received notice they must refund me $1300 The key to winning was that my contract was with them the "selling dealer" not with SmartChoice.
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Replying to: eal (Jun 28, 2004 8:46 am)
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| Hss anyone else sued the dealership? My contract also states that the contract is between "me and the selling dealer", but adds that SOME of the dealers obligations may be assigned to SC&E Administrative services (Smartchoice). I am in Pennsylvania. My dealer says they will not honor the warranty. | |
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Replying to: scammedinpa (Jul 04, 2004 6:26 pm) |
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Who should I be looking at to supply me with a warranty.
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Replying to: ahlus (Feb 04, 2005 11:00 am) |
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