Edmunds.com | Inside Line | Auto Observer Your Account | Help | Directory
You are here:
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
Smart Shopper smart choice warranty HELP !
125 messages, Last post on Mar 10, 2008 at 9:36 AM
You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester
|
|
|---|---|
Has anyone heard of anyone winning their case in small claims against the dealer and winning? I'll probably try this before shelling out $ 4,000.00 for repairs
|
|
| I found out today a company called Prizm Solutions has picked up some, not all of the warrenties from only certain dealers in the U.S.. There is no web site to check but here is the phone number of Prizm Solutions 1-800-445-4065. All you need to do is give them your policy number and hope your in the system. Good Luck | |
|
|
| I talked to the agent who sold the Smartchoice warranties to my dealer and he said that all the dealerships in the state of Pennsylvania are what are known as "administrator obligors" which means, according to him anyways, that all dealers in PA are non-obligors, and that SC&E is responsible for the Smartchoice warranties. Apparently, the wording in the contracts does differ, so I still want to talk to an attorney. Also, a deputy attorney general was assigned to this case in PA, and I'd like to check that information with them. | |
|
|
| Why would a company "pick up" these warranties? How do they make a profit? Who is paying them? | |
| My understanding is Prizm solutions is administering the warranty and the dealers are actually paying the cost of the repair. This is what the Prizm rep told me as well as one of the employees from a local dealership. Could be wrong but either way the repairs are covered. | |
| To all Smart Choice Warranty holders: I just got some great news and i'm posting it for all. I have discovered that the "provisional liquidators" from the Caymen Courts have completed the bankruptcy proceedings. Now all Creditor's (SC & E, and 3 others) have 10 days to select an administrator to handle all UNPAID CLAIMS and CANCELLATIONS. I also have been advised that a new adminitrator will be assigned to take over the remaining warranties that customers keep, at no cost to the consumer. I will update u further as my investigation continues. | |
|
|
| Chaz1pro, This sounds like great news but what is your source for this information? The finance guy at my dealership hasn't heard anything and there hasn't been anything posted at SC&E's website at http://www.sceadmin.com | |
| FYI, the website for SC&E was slapped up there to try to appease people. The truth is, it has never been updated in any way, and I doubt they ever intended to maintain it. In fact, some of the people at Deltagroup didn't even know the website existed until recently! So I wouldn't expect to see any info there. I haven't heard about any new developments with Smart Choice but I will ask the people I know who would know. | |
| A note to all.....I'm a dealer! I too have alot at stake. I have a good reputation, a strong presence in my community, and a great sense of responsibility for my customers that have purchased Smart Choice from us. I cannot get any assistance from our Attorney General and have been doing my own investigation. I have been staying up with this with the help of Dick Piersol at the Lincoln Journal Star, our Delta Group Representative, and other key contacts. The latest information in writing is at http://www.nwig.com/Report%20to%20US%20Court%20and%20public.pdf this will assist you in letting you understand that the end is hopefull near. Also you can go to NWIG's website http://www.nwig.com/ and scroll towards the bottom for the latest updates. Good Luck to all, and lets hope for a fair resolution for all contract holders. | |
|
|
| Chaz1pro, what's the bottom line on the Smartchoice contracts? Are they really being honored? Should the dealerships who sold them be aware of this settlement by now? Thanks.-Ken | |
You are here:
Forums
Smart Shopper smart choice warranty HELP !
New? Join Now!
Forum Tools
Search Forums
Browse by Vehicle
Browse by Board
Browse by Topic
Today's Chats
