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smart choice warranty HELP !

125 messages,  Last post on Mar 10, 2008 at 9:36 AM

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What is this discussion about? Car Warranties


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#105 of 125
CAC WARRANTY COMPANY by deeq
Jan 20, 2006 (9:45 am)
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FOR EVERYONE THAT NEEDS THE NUMBER TO CAC WARRANTY CLAIMS DEPARTMENT IT IS 1-866-410-6748.
#106 of 125
Re: Just Sharing [mandrews] by deeq
Jan 20, 2006 (9:47 am)
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Replying to: mandrews (Dec 14, 2005 2:50 pm)

THE NUMBER TO CLAIMS IS 1-866-410-6748
#107 of 125
Re: CAC WARRANTY COMPANY [deeq] by lasa
Mar 22, 2006 (11:54 am)
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Replying to: deeq (Jan 20, 2006 9:45 am)

I PURCHASED AN EXTENDED WARRANTY W/SMARTCHOICE2000. I HAVE A 2001 GRAND PRIX W/56,000 MILES AND THE DEALERSHIP WILL NOT HONOR THE WARRANTY. GM, PONTIAC WON'T EVEN STAND BEHIND THERE PRODUCT. ALL I HERE IS WE WILL SPLIT IT WITH YOU OR HERE IS 10%. I DIN'T KNOW I WAS SHOPPING ON A SALE DAY. I THINK I WAS THE LAST TO KNOW ABOUT THIS. I FEEL CHEATED.
#108 of 125
Re: CAC WARRANTY COMPANY [lasa] by wlbrown9
Mar 22, 2006 (1:56 pm)
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Replying to: lasa (Mar 22, 2006 11:54 am)

Well, looks as if Smart Choice warranty company has gone out of business. GM & Pontiac have nothing to do with that. The only one still around that you 'might' have any success with is the dealer who sold you this contract in the first place. Their position will probably be that they passed along your money to the warranty company (of course they kept a fair percentage for their profit). They are probably not legally responsible to you for anything, but I would ask them for some relief or assistance anyway. Worst they can do is tell you 'no' and I doubt that will upset you any more than you already are.
 
Depending on what the problem/repair is, you might get an independent shop to do the repair for less that the 1/2 the dealer repair that they seem to be offering. If not, them covering half or splitting it with you might be a reasonable offer. The big mistake was purchasing a 3rd party warranty. If you had purchased a GMPP warranty, then GM would still be on the hook. I guess some dealers push the 3rd party warranties because they get a better commission on them than the factory warranties.... Not a reason for any consumer to buy them, at least in my opinion.
 
Sorry for your problem, but you have probably learned and expensive lesson.
#109 of 125
Re: CAC WARRANTY COMPANY [lasa] by mitzij
Mar 23, 2006 (1:41 pm)
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Replying to: lasa (Mar 22, 2006 11:54 am)

I'd take the 50/50 split and run. The dealer, GM, and Pontiac owe you nothing. Your deal, even though you went through a middle-man (the dealer), is with SmartChoice. Since they went out of business, you're basically up a creek. It's frustrating as you-know-what, but there it is.
 
As a side note, please don't post in all caps, it's very hard to read and is viewed as shouting.
#111 of 125
Edmunds and 1Source Auto Warranty - what's the deal here? by zztop3
Mar 26, 2006 (4:34 pm)
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A bit confused here.
I was googling on extend warranties and came up with 1Source Auto Warranty on Edmunds's website.
  
Of course that caught my attention because of Edmuns reputation.
  
On edmunds.com , I could not figure out why the 1Source Auto Warranty quiting system would not let you put in a car newer than 2002 nor does it have a website that I could find.
  
So, I searched the forum on people's opinion of 1Source Auto Warranty and found out that 1Source Auto Warranty apparantly went out of business.
  
So whats the scoop - why is a reuputable website like Edmunds doing with an out of business warranty company?
 
Also, this now makes me question any reviews I may have read on warranty companies done on Edmunds so can anyone point me to a reputable warranty website for my use 2005 Chevy Colorado?
 
I alrady checked GMPP and all I can say is WOW, they are really expensive. Too expensive for me.
 
Thanks for any info anyone can provide
#112 of 125
Re: Edmunds and 1Source Auto Warranty - what's the deal here? [zztop3] by mitzij
Mar 28, 2006 (7:41 am)
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Replying to: zztop3 (Mar 26, 2006 4:34 pm)

It looks like you found an old webpage, note the 2002 date on the bottom. Edmunds now advertises Warranty Direct. They need advertisers to keep this site running. I'd advertise anything if someone would pay me enough.
 
I can't find any reviews of service contract companies on this site, just the advertisement for WD.
 
I haven't found any unbiased reviews of service contract companies on the web. I've spent alot of time looking. There are a blue-million sites advertising assorted companies, but no unbiased ones. They are all ruled by the almighty dollar.
 
Buying a service contract is a crapshoot. Either you have enough claims paid to come out ahead, or you have wasted your money. You might get 'lucky' and have multiple problems with your 'GMC Colorado' and they'll all be covered. Or your might get stonewalled at every claim. Or the company might file bankruptcy. Or you wreck your truck and don't need the contract anymore.
 Or you might actually have a good truck and never need to file a claim.
#113 of 125
HELPPPPPPPP by borjana
May 11, 2006 (10:41 am)
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HI, I live in Pittsburgh, Pennsylvania
I just found out that Smart choice 2000 is out of business, I bought my used car in march 2003 and I also purchased the warranty. SO I want to know when did they go out of business what year and date can somebody help me?
 
I have a problem with my car now in 2006 and nobody wants to help me to pay the repair. I talked to my dealership that sold me the car and he said to me that it is not his fault the smart choice got my money not THE DEALERSHIP.
 
I do not know what to do. I mean this is not fair WE all paid for it. CAn anyone help me I do not know what to do next, should I take legal action?
 
Thank you
Borjana
#114 of 125
Re: HELPPPPPPPP [borjana] by jb_turner
May 11, 2006 (3:11 pm)
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Replying to: borjana (May 11, 2006 10:41 am)

You can take legal action but if they went belly up do not expect any type of compensation.

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