- #101 of 125
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Re: dipperous, you are not the last one to know-I am!! [beachbreezes]
by seal2005
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Sep 17, 2005 (4:07 pm)
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Replying to: beachbreezes (May 24, 2005 6:57 am)
My situation is exactly like yours. If you find out something about it please let me know. I called the Better Business Bureau last week and they asked me to talk to the Compliance and Investigation Dept. at the DMV to get more information. You should do the same thing.
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- #102 of 125
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Re: [seal2005]
by kstum320
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Oct 29, 2005 (4:56 pm)
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Replying to: seal2005 (Sep 17, 2005 3:58 pm)
did you contact the dmv or the bank to find out who is receiving the money that was financed. i would be happy to file the same claims if it would do any good. as i had to just dish out 450.00 to get something fixed that should of been covered under the warranty  ">
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- #103 of 125
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Re: Just Sharing [len628]
by fronizzle
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Nov 10, 2005 (12:05 pm)
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Replying to: len628 (Aug 15, 2005 11:22 am)
I have been trying to contact them with every number that I can find to CAC. I call one number 1-800-400-9118 and all I get is a busy signal for a few seconds and then it hangs up. Does Anyone know how to get a hold of these guy?
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- #104 of 125
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Re: Just Sharing [fronizzle]
by mandrews
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Dec 14, 2005 (2:50 pm)
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Replying to: fronizzle (Nov 10, 2005 12:05 pm)
did you ever find a way to contact, I am having the same problem
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- #105 of 125
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CAC WARRANTY COMPANY
by deeq
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Jan 20, 2006 (9:45 am)
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FOR EVERYONE THAT NEEDS THE NUMBER TO CAC WARRANTY CLAIMS DEPARTMENT IT IS 1-866-410-6748.
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- #106 of 125
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Re: Just Sharing [mandrews]
by deeq
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Jan 20, 2006 (9:47 am)
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Replying to: mandrews (Dec 14, 2005 2:50 pm)
THE NUMBER TO CLAIMS IS 1-866-410-6748 
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- #107 of 125
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Re: CAC WARRANTY COMPANY [deeq]
by lasa
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Mar 22, 2006 (11:54 am)
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Replying to: deeq (Jan 20, 2006 9:45 am)
I PURCHASED AN EXTENDED WARRANTY W/SMARTCHOICE2000. I HAVE A 2001 GRAND PRIX W/56,000 MILES AND THE DEALERSHIP WILL NOT HONOR THE WARRANTY. GM, PONTIAC WON'T EVEN STAND BEHIND THERE PRODUCT. ALL I HERE IS WE WILL SPLIT IT WITH YOU OR HERE IS 10%. I DIN'T KNOW I WAS SHOPPING ON A SALE DAY. I THINK I WAS THE LAST TO KNOW ABOUT THIS. I FEEL CHEATED. 
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- #108 of 125
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Re: CAC WARRANTY COMPANY [lasa]
by wlbrown9
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Mar 22, 2006 (1:56 pm)
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Replying to: lasa (Mar 22, 2006 11:54 am)
Well, looks as if Smart Choice warranty company has gone out of business. GM & Pontiac have nothing to do with that. The only one still around that you 'might' have any success with is the dealer who sold you this contract in the first place. Their position will probably be that they passed along your money to the warranty company (of course they kept a fair percentage for their profit). They are probably not legally responsible to you for anything, but I would ask them for some relief or assistance anyway. Worst they can do is tell you 'no' and I doubt that will upset you any more than you already are.
Depending on what the problem/repair is, you might get an independent shop to do the repair for less that the 1/2 the dealer repair that they seem to be offering. If not, them covering half or splitting it with you might be a reasonable offer. The big mistake was purchasing a 3rd party warranty. If you had purchased a GMPP warranty, then GM would still be on the hook. I guess some dealers push the 3rd party warranties because they get a better commission on them than the factory warranties.... Not a reason for any consumer to buy them, at least in my opinion.
Sorry for your problem, but you have probably learned and expensive lesson.
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- #109 of 125
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Re: CAC WARRANTY COMPANY [lasa]
by mitzij
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Mar 23, 2006 (1:41 pm)
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Replying to: lasa (Mar 22, 2006 11:54 am)
I'd take the 50/50 split and run. The dealer, GM, and Pontiac owe you nothing. Your deal, even though you went through a middle-man (the dealer), is with SmartChoice. Since they went out of business, you're basically up a creek. It's frustrating as you-know-what, but there it is.
As a side note, please don't post in all caps, it's very hard to read and is viewed as shouting.
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