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Prices Paid: Buying & Leasing Experiences Cadillac CTS Prices Paid and Buying Experience
363 messages, Last post on Sep 26, 2009 at 8:21 PM
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I've just been screwed by GM and was wondering if anyone else has had this happen to them. I went to my Cadillac dealer almost 5 weeks ago to look at a CTS. Long story short: drove it, loved it, wanted it. The dealer didn't have a car on the lot with the color and options that I wanted, nor was he able to locate one. So I gave him a $1000 deposit to order one from GM. Part of what made the deal attractive was GM's Luxury Conquest incentive. Because I'm trading in an Acura, GM was going to knock another $1000 off the price. "This is great!" was what I was thinking. My first Cadillac and my first American car in about 10 years. Cool. Not so cool. I received a phone call from my dealership a couple of days ago informing me that GM has decided to pull the Luxury Conquest incentive from the CTS and apply it to the STS. Which means the great deal I received when I signed the contract/order sheet is not so great anymore. In an instant, GM has renigged on their offer of $1000 for anyone trading in another luxury marque even after they have placed an order for their car. Is it just me, or does anyone else think this is an unfair business practice on GMs part? Whether I purchase the car off the lot or place an order for it from the manufacturer, any incentives offered at the time of signing should be locked in to the customer. Dropping a rebate is one thing. Pulling it back from a customer who has already ordered the car is just dirty business as far as I'm concerned.
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Replying to: dfusnik (Mar 26, 2008 4:24 am) In May 2004, I was looking to buy a Bonneville GXP. Could not find one locally (northern VA) I wanted, so I special ordered it. Got a screaming deal! And, at the time of my order, the rebate on Bonnys was $3,000. Got a call about a week later informing me that Pontiac was not building any more 04 Bonnys, but was transitioning to the 05s. So, I could order an '05 (no time frame for delivery was available at that time, no rebate either), or try to find an '04 in a dealer's stock. I found an 04 GXP in Delaware that was scheduled for delivery to the dealership about a week out optioned exactly as I wanted. While not my first choice for color, it was my second choice, and I decided to purchase the car. I did all that over the phone, and they matched the price. At the end of that week, I went to Delaware and made the deal. That was a Friday, and the car was delivered to the dealership the following Monday. I picked up the car the next Friday, and Pontiac had increased the rebate from $3,000 to $5,000 a few days days before I took delivery. I got the higher rebate, even though the paperwork was written before the rebate was increased--the rebate was based on my delivery date. |
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Replying to: dfusnik (Mar 26, 2008 4:24 am)
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Replying to: cruzer42 (Mar 26, 2008 6:31 am) |
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The dealer who honored my price after the rebate offer was nulled and voided is Martin Cadillac in Englewood, N.J. Like I said he still made money and I walked away a satisfied customer.
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Replying to: 150mphclub (Feb 29, 2008 6:51 pm)
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Replying to: 150mphclub (Apr 09, 2008 7:47 am) That factory cannot always anticipate the demand for a particular accessory. Other things, such as a strike at a supplier or a production line breakdown or a material shortage somewhere in the supply line can cause a delay in the delivery of a desired part. Chevy may have to shut down its entire Malibu production because of a strike at a plant that produces a part for its rear axle. So good luck on your new car. I hope it is not delayed too long.
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| How close are people getting to invoice (not including current incentives)? 08, SIDI, AWD? | |
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Replying to: bingoman (Apr 09, 2008 9:52 am) I read this morning that GM just posted a 3.3 billion loss. Go figure. |
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Replying to: 150mphclub (Apr 30, 2008 5:12 am) |
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