Last post on Nov 23, 2013 at 11:07 AM
You are in the Toyota Avalon
What is this discussion about?
Toyota Avalon, Sedan
Jan 06, 2005 (5:43 pm)
What they did for you is known as an FRS change. We do this often. As long and I repeat, as long as the options you want are offered on the trim level of the car you want it can be done. This is nothing special as opposed to a special order vehicle which requires an act of Toyota congress to be built. Let me explain. Say you want an 2004 Avalon XLS with no leather and no moonroof. These are options correct? the brochure and source book say they are. But alas you go to every Toyota dealer in your area and there are none to be found without leather and moonroof. So you decide to "special order" your vehicle after being told that it will take 3-6 months to get (usually 3 months) that is IF the factory decides to build it. They have already scheduled production for the next month of nothing but loaded XLS Avalons and only have the parts for that certain amount of Avalons at the factory ready to begin production. Now in comes a "special order" of a car without leather and no roof. What's the plant manager going to do? In my 8 plus years selling Toyotas I've done 4 or 5 special orders and they are no fun. The first one was for a 1997 Tacoma 4x4 5spd which when we finally got it in arrived as a 1998 Tacoma and one of the options the customer wanted was no longer offered for 1998 so we had to make a "concession" to the customer to keep them happy. The next one was also a Tacoma which if I'm not mistaken happened to be the last V6 equipped 2wd extended cab built in the US. Color was Cool Steel metallic, had power windows and door locks, etc, and that one also took 3 months to get in and then the customer wanted to negotiate some more after the truck arrived. Another one was for a 4runner Limited in the Autumn Bronze metallic color which besides that one I have only seen one other and that one had Florida plates. The customer got tired of waiting and ended up buying a Sunfire red pearl in stock. A week after her purchase the truck came in. She wanted to trade the red one in but I convinced her not to as she would probably lose bit of money. (She's one of my regular customers, later traded in the 4runner on an Avalon, then traded the Avalon in on the new 4runner) Now let's get back to your special order Avalon. After waiting 3 months your car finally arrives at the dealership. You get a call from your trusty salesperson (if he's still at that dealership!) to let you know the car is there. (After all, he/she doesn't get paid until the car is burning gas). You go in and pick up your new baby. Two or three years later you fall in love with the latest offering from (fill in the blank) and decide to trade your special order car. Well since this is an XLS "strippy" as we call these pups. Not one dealer wants to take it in as trade as it's an oddball car and will probably sit on the lot forever before someone falls in love with it. Now back to reality. What is it that you don't want on this car? It's always puzzled me why someone would want a top of the line vehicle and not want the goodies that come with it. It's like getting a steak with no baked potato, no salad, no drink, and no dessert.
Jan 06, 2005 (6:45 pm)
I am interested in the new avalon, it looks very nice. But, I wonder about the price point. Overall, the car seems to offer about what you get with a Lexus ES330, and I've seen on the lexus board that those are selling for about $32k in well equiped form. Unless the Avalon offers more for, say, $3-4k less, why go with a non-premium brand with a lesser warranty, less "prestige", and w/o the great service Lexus owners rave about?
#876 of 14961 Re: jdeib [mackabee]
Jan 06, 2005 (8:01 pm)
But what about when somebody wants a vehicle that just doesnt seem to come equipped with the options he/she wants, which are MORE than the norm. For example, what about getting a Camry SE 4 cylinder 5A with Premium Pkg, VSC, and Side Curtains. I've never seen one like this, though its the Camry I'd want at this stage of the game. Not all special orders are "strippy" models.
#878 of 14961 Re: jdeib [mackabee]
Jan 07, 2005 (4:26 am)
Why do people not want all the "goodies" on a top of the line car?
Well let's face it, they put way more into a car than some people want or need. Why should we pay for it? My purpose is to buy a car that suits my needs and makes me feel good, not pad the saleman's retirement account and the manufacturer's profit margin.
I don't want a sunroof, I don't like the glare or the heat, and usually I'm on the phone or listening to the radio, an open sunroof is just wind noise to me. Yet, most of the top of the line models have one, and it's usually an extra $900 I could spend someplace else.
Now, just because it may be more difficult for you to sell a car without a sunroof isn't really my problem is it? By the time I trade that car in it will be beat into the ground and the lack of a sunroof or other option will be the least of your concerns, you'll just want to be rid of the car at that point.
I also don't want an XM/Sirius radio, thus, I'm not going to pay the extra $325 for one installed, I'd rather buy an I-pod instead.
The whole point of this is about purpose, it's about what we the consumer wants, not what you the salesman wants.........What's your purpose in that endeavor?
#879 of 14961 alpha and bluesman
Jan 07, 2005 (7:06 am)
Alpha, read the first two sentences again.
Bluesman3, you missed the whole point entirely. I don't care what you want to buy. It's my job to sell what is on the lot or available from the factory. It has nothing to do with "padding my retirement account" (boy, that's a good one!)or what I want. The whole point of my illustration was that if the options are available on the trim level of the car you want from Toyota, then it can be built. You can't pick and choose options from an XLS to be put into an XL, or Camry, pick the model. If Toyota doesn't offer what you want then go elsewhere. That's the great thing about living in this country. We have plenty of choices.
Jan 07, 2005 (9:27 am)
Proof positive that big wheels and tint can add style to a very conservative design.
It passes for an "executive saloon", and not a "Japanese Buick".
#881 of 14961 Special Order
Jan 07, 2005 (2:39 pm)
You can place a special order for any Toyota, import or domestic built, except for Prius and Sienna. It usually takes about 3 months and as was said before, you can order anything you want as long as its listed as available for that particular model.
Jan 07, 2005 (2:58 pm)
Actually, you can order a Sienna and a Prius also. Try getting a Prius though, that's a different story.
#883 of 14961 Mackabee
Jan 07, 2005 (5:06 pm)
I am curious as to how "leaked info" in this forum compares to what Toyota has told you guys. Have heard zip from dealer where we got our Sienna re the Avalon, although my name is "#1" on their call list (post-January 10th I guess). Have you been FYI-ing any of your non-computer literate customers?
I anticipate paying a courtesy call to my Sienna dealer when Avalons are officially for sale, but if (as I expect) they squat at MSRP, I will come and see you. I would think some "give" is in there for a deal on a maxed-out Avalon Limited (including nav and adaptive cruise control) and remote start (factory installed?), plus dealer profit on 72/100K Toyota platinum extended warranty and dealer cut on Toyota financing. Must also leave off pinstripes and other "packs" and any dealer logo. Who wants the deal the most? Have appreciated your straight talk.