Last post on Mar 20, 2013 at 3:36 PM
You are in the Toyota Avalon
What is this discussion about?
Toyota Avalon, Sedan
#14505 of 14955 Re: Has Toyota improved the quality of Avalons since 06? [doobre]
Jun 27, 2008 (8:02 pm)
Sorry I have been so slow getting back to you. First look at forum # 13720 and 13721, the latter gives the link to the TSB as written by Toyota.If they refuse to do the TSB, that's enough to go to Arbitration.
If you need to go to arbitration, ensure you have well documented facts ie. Time, date, place of occurance and get letters from individuals that was riding with you
My problem started at 300 mi., so each time I took the car in I gave a copy in-detail of what the transmission had done, I kept an exact copy in my computer for future ref and use, you will also need a copy of the repair order. I also kept a running history on every time the shop worked on it,all of these I presented to the Arbitration Board. The big kicker was the TSB came out 6 weeks before Arbitration, they had never called me to have it done, neither did the Toyota Rep. that came to Arbitration know it existed. I know he was very arrogant during the meeting and offered no apologies for me having to put up with a piece of ____for little over a year, all the while they're telling me it 's how you hold your foot on the pedal yak-yak-yak.
No one ever considered the fact that I was a certified Claims Adjustor,with 40+ years. We're just dummies that won't go away.
I bought a 2005 Lexus that had the same problem only 17,000 Mi. I took it in to the Lexus dealer and they did the TSB and it drove great afterward.
One other thing if you do go to Arbitration, have an ASE certified mechanic inspect your car, the price here is around $250.00 and with that he was contacted during the Arbitration and explained in detail what the car was doing and his suggestion for remedy,
I hope this has helped, if not, let me know and with your procedures there I may be able to guide you through the process. First I would have to see the rules of arbitration in Dubai, as well as your repair orders.
If I can help further hit reply.
#14506 of 14955 Re: Has Toyota improved the quality of Avalons since 06? 
Jun 29, 2008 (7:33 am)
I assume that wasn't a Lexus ES3xx or RX3xx you purchased as they have the same 1-2 second "re-acceleration" transaxle downshift delay/hesitation problem as do the FWD and F/AWD Toyota's.
SOP, Standard Operational Procedure.
'That's the way it was designed to work.."
How VERY true...!!
Flawed design, VERY, but working as designed.
#14507 of 14955 Re: Has Toyota improved the quality of Avalons since 06? [wwest]
Jun 30, 2008 (7:21 pm)
The Lexus was a 2005 RX330, same hesitation the Avalon had (intermittant hesitation) The dealer complied with the stated TSP and I never had anymore problems, if it's SOP, strange the TSP remidied my problem. I have since sold the 330 and bought a Caddy CTS 2008 model, a far better ride. Lexus had a crossover with their RX up through 2003, but, 2004 and up rides like a truck...and basically the suspension is just that, safe...agreed, reliable...agreed, but for comfort...lousy.
To those of you that may dis the Caddy, see Motor Trend's comment's on the CTS....Motor trend car of the year. Some of you disbelievers in american car's may want to check out some of the cars available...there's a lot to be said for improvement, especially GM product's.
To Dubai, hope the info helped you.
#14508 of 14955 Re: Has Toyota improved the quality of Avalons since 06? 
Jun 30, 2008 (8:17 pm)
For those not yet aware, the long-awaited TSB for the 2005 Avalon DOES cure the original transmission misbehaviors. Mine shifts wonderfully smoothly ever since it was fixed last year.
Doobre, messages # 13720 and 13721 give a link to the Toyota USA TSB. Toyota Canada's similar TSB came out some weeks later. In Dubai they may never issue a local TSB; but if the car is the same, you should have a strong case to have Toyota Dubai agree to fix yours in the same way. Hope they will!
#14509 of 14955 Re: Has Toyota improved the quality of Avalons since 06? [havalongavalon]
Jul 01, 2008 (1:06 am)
Thanks both of you guys...
I did check the old messages but the link doesn't work for me. it is 'protected' by something and then goes to www.moli.com....... which is blocked by my ISP.
I would really like to get hold of the document to stick in the face of the dealership.
EG033-07 is the one I need. ANYONE GOT A COPY..???
However dealer says they have contacted TMC and were advised that it does not apply to the VIN# brought out here. Perhaps they did contact TMC perhaps not, but with the document in my hand I would feel more like taking it to them and sticking it somewhere....
The main issue is that dealer says TMC have checked the car in sept05 and found it operates as expected (they did take it for a short test drive, but how hard did they look?)... TMC says I should contact the dealer...
so I am stuck in the middle at the moment.
9919911 - your way of documenting the situation is very complete and should leave no room for discussion.. I have some documentation, but the dealer here is very careful not to have any extras on the work order... and would not include any of my documents along with theirs 'in the files'. as it were... so I have been sending letters to them listing the things that have gone on. Its not just the tranmission...
Q.. have an ASE certified mechanic inspect your car.. what is ASE?
I have recently complained thru email to the Dubai municipality chamber of Commerce consumer complaints dept. perhaps they will be interested..??
cheers for all the advise...
#14510 of 14955 Re: Has Toyota improved the quality of Avalons since 06? 
Jul 01, 2008 (7:24 am)
"TSP remidied MY problem...."
I wasn't aware that Lexus was already "back-fitting" the NCF, New Car Feature, that attempts to solve the problem for at least one of the '09 models, but I'm certainly not at all surprised.
But yes, I have little doubt that for some drivers the NCF will make the "re-acceleration" problem arising for the design flaw virtually a non-issue.
#14511 of 14955 Re: Has Toyota improved the quality of Avalons since 06? [doobre]
Jul 01, 2008 (9:36 am)
Well, I checked the link in message #13721 -- unfortunately it's corrupted. Good thing that your ISP protected you.
I have a print of the Canadian TSB that I downloaded last year, but can't find a link to a free source now. If you don't mind paying, try mycarstats.com.
Someone else may know a free web source -- maybe a Toyota site?
#14512 of 14955 Re: Has Toyota improved the quality of Avalons since 06? [doobre]
Jul 01, 2008 (9:50 am)
ASE means That the mechanic has been certified by the National Institute of Automobile Service Excellence ASE. If you need to know more, type What Does ASE mean into your search engine and follow the link.
I do have a copy of the TSP but it's for the 06 and 07 models. There is one for 05's as well but, you will have to get the Toyota dealer to get you one, if they don't help, there's a Phone number in your owners/warranty manual. Don't hesitate to call them, they put their pant's on the same way you do. If you're to get anything done you must get agressive.
Failing this, you may want to contact a Lawyer, you may find a Pro Bona, but I doubt it in Dubai.
#14513 of 14955 Re: Has Toyota improved the quality of Avalons since 06? [doobre]
Jul 01, 2008 (10:21 pm)
I have a '06 Limited that performed beautifully after the dealer installed the transmission TSB. The TSB, however is EG029-07 with a release date of June 6, 2008. I do have a copy of this release in .pdf format. If you would like a copy, send me your email address.
#14514 of 14955 Re: Has Toyota improved the quality of Avalons since 06? [pcc49]
Jul 01, 2008 (10:28 pm)
Thanks pco49.. I have EG029-07 already..