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2847 messages, Last post on Nov 19, 2009 at 4:43 PM
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Um ... go ahead and try to switch a repairing dealership in Southern NY. Once the laughing dies down, you'll be informed that anything the first dealership touched the second dealership won't even help you with. That is IF they even agree to let you make an appointment. They don't want to hurt their "FIX IT RIGHT" rating. That was what I was told by the Service Manager.(Don't wanna miss out on any of that prime "Blue Oval" money by making their dealership look bad because they couldn't fix one of their own products.) I took my car back to the dealership I bought it from and was told that because another dealership had worked on it, the car was going to have to be serviced at the other dealership from that point on. I was then told to get my car of their lot or they were going to call the police. That was from the dealership that sold me the car. How's that for customer relations ? Around here switching dealerships when you have a problem just doesn't happen. Yeah and I tried explaining that to the wonderful Ford Customer Care Representatives .... I was told that "It's up to the dealerships discretion." What kinda crap is that ? So I guess it's now acceptable for Ford dealerships to pick what they want to service and what they won't service. Ford Customer Care aka "You're a Ford Customer, We Got Your Money, Now We Don't Care" Ford Customer Care 800# ? I'm convinced it actually connects you to dial a joke. |
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Replying to: h8mstng (Dec 22, 2006 5:40 pm)
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Replying to: neile457 (Dec 13, 2006 8:10 am) -Loren
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Replying to: m1miata (Dec 28, 2006 7:48 pm) |
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Replying to: sally10 (Dec 25, 2006 9:33 pm) Good luck, you're gonna need it in the next 4+ months. |
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Replying to: h8mstng (Dec 22, 2006 5:40 pm) |
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Replying to: camaroman (Jan 04, 2007 2:28 pm)
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Replying to: explorerx4 (Jan 04, 2007 5:27 pm)
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Replying to: vertical3 (Jan 05, 2007 9:24 am) |
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