You are here: Forums Smart Shopper Customer Satisfaction Surveys

Customer Satisfaction Surveys

500 messages,  Last post on Oct 27, 2008 at 12:50 PM

You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester

What is this discussion about? Car Buying

Messages Page 51 of 51 1 ... 45 46 47 48 49 50 51 Prev Next Last

Go To Msg # Search This Discussion

#499 of 500 Re: we received a e mail from the bmw store sales manager [bvdj84] by madmanmoo Oct 20, 2008 (9:14 am)
Replying to: bvdj84 (Oct 19, 2008 6:52 am) Another, is that they should know exactly what we should be paying, and paying per month on average for a new car in the lot.   I agreed with your first statement, but this is exactly why we don't talk numbers on the lot. Because then the customer may get false expectations and gets upset..... like you did. Every customer is different. No sense in talking numbers before you've picked out the right car.   Selling cars is a very difficult job, especially depending upon your dealer and the vehicle you've chosen to sell. It may seem as easy as shaking hands and making friends, but it does get a bit more involved.   All in all though, I agree with you. Treat your customer like they are human and be yourself.
#500 of 500 Re: we received a e mail from the bmw store sales manager [rockyelli] by joel0622 Oct 27, 2008 (12:50 pm)
Replying to: rockyelli (Oct 19, 2008 6:06 am) they make you sign forms that you dont agree with   Any one who would sign something they don't agree with is just weak. Don't sign anything you don't understand or don't agree with.

Messages Page 51 of 51 1 ... 45 46 47 48 49 50 51 Prev Next Last

Go To Msg # Search This Discussion

You are here: Forums Smart Shopper Customer Satisfaction Surveys