Last post on Feb 26, 2013 at 7:18 AM
You are in the Smart Shopper
What is this discussion about?
#455 of 504 Re: Is this acceptable? [sk8ermaiden]
Apr 25, 2007 (9:06 am)
for future reference - you can request a dealer swap for a car that would have been suitable for your needs from the dealer you had a good experience from. they could go find a car that meets your needs, and you can reward a dealer who did right by you by buying from them. its not always 100% feasible, however - but its always an option!
#456 of 504 Re: Is this acceptable? [sk8ermaiden]
Apr 25, 2007 (9:25 am)
"You know, I was really polite to the guy, start to finish, even though he was pushy and aggressive and at one point implied (loudly) that I was stupid based on something that he realized within 30 seconds was his own mistake. He also offended my fiance by insinuating (again loudly) that we might not be able to afford the car. (Based only on the rent we were putting down on the credit app. - without knowing what we earn.)
But the real kicker was him lying to us outright about what the car truly was."
And you still bought the car from this dealership????? I'd hate to see what you put up with you buy a house.
#457 of 504 Re: Is this acceptable? [dtownfb]
Apr 25, 2007 (10:18 am)
I understand your sentiment, but your post is entirely unhelpful. I wouldn't put up with anything to buy a house.
For one, I will never be in a position where I HAVE to buy a house this weekend. We can sit pretty in our apartment for 6 months to a year while we check out every house (or real estate agent) in the area if we want.
Two, most houses are not new. Therefore I want to have at least a basic trust in the seller to disclose major problems (although you still need an inspector). My car is new, therefore any problems that arise are covered under warranty.
Three, I will have a real estate agent working for me. If the selling person is unpleasant...well, I'm paying someone else to deal with that. If they are downright nasty, then that makes me question their trustworthiness (see #2) and I will probably not buy.
They are two totally different things. Buying a house involves so much more than buying a car. Would I prefer to buy a car from someone I like? Of course! I'd even pay little more to do so. But sometimes it just can't shake out that way. All in all, I got what I wanted - a great car for a great price.
May 09, 2007 (1:20 pm)
How long does it generally take a (Ford) survey to show up in a mailbox?
#459 of 504 Re: Timeline [sk8ermaiden]
May 09, 2007 (2:06 pm)
They coincidentally come after you have had (2) phone calls from the local selling dealer verifying that you are satisfied..........about a month in my case.
#460 of 504 Re: Is this acceptable? [sk8ermaiden]
May 09, 2007 (5:49 pm)
You already rewarded the salesman and dealership for their bad behavior by buying the car from them instead of walking out. My point is if you don't mind being lied to and treated like a second class citizen to buy a car (most people 2nd biggest purchase), what kind of treatment are you willing to put up with when buying a house or TV, etc. Now you are sitting waiting for a survey to get back at the salesman. The time to complain for that kind of behavior was before the sales was complete by walking out. Not afterwards on a survey.
If you are so happy with getting " a great car for a great price", why are you complaining about the service? You got what you wanted.
#461 of 504 Re: Is this acceptable? [joel0622]
May 10, 2007 (4:05 am)
Simmer down there big boy, I was referring to ME giving lofty advice, not you. Did you read my whole post?
My point was that it is difficult to do the right thing when you are involved in the emotion of the moment.
#462 of 504 Re: Is this acceptable? [oldfarmer50]
May 10, 2007 (4:40 am)
Simmer down there big boy
Did you not see my Emotorcon? I was just kidding.
#463 of 504 Re: Is this acceptable? [joel0622]
May 10, 2007 (12:04 pm)
"...Did you not see my Emotorcon?..."
Ooops . Am I embarrassed . Sorry
#464 of 504 Re: Is this acceptable? [dtownfb]
May 11, 2007 (11:15 am)
I decided not to ask for any extra services from the dealer. I really don't want to be further involved with them.
I don't want to "get back at the salesman." I just want a chance to answer the survey honestly. Yes, he will probably get a poor rating in most areas, but, for instance, the F&I guy was wonderful.