Last post on May 01, 2013 at 11:52 AM
You are in the Chevrolet HHR
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Chevrolet HHR, Wagon
#1561 of 1602 Re: Power Steering Issue [lsmith62790]
Aug 28, 2012 (11:49 am)
ISmith would it be possible to post the number for GM. My power steering quit working yesterday on my 2010 HHR. It only has 14,000 miles on it. I had no warning I heard the ding and I lost the power steering. I think this should be recalled. Mine is still under warranty. I agree I should not have to pay for this. I received a notice from GM that the ignition switch needed to be replaced because it locks up. I'm wondering if this causes the malfunction with the power steering? Anyone who has had this issue with a 2010 HHR please contact GM.
#1562 of 1602 Re: Power Steering Issue [angelkiss]
Aug 28, 2012 (12:36 pm)
Good afternoon angelkiss,
Have you already been working with your dealership towards getting this taken care of? Please keep us posted on the progress of the repair, and if we can look into anything further we can be reached at socialmediagm.com (include your name and contact information, the last 8 of your VIN, and the name of your dealership).
Sarah, GM Customer Service
#1563 of 1602 Re: Power Steering Issue [gmcustsvcsarah]
Aug 28, 2012 (5:17 pm)
Thank you for your response Sarah. Im taking my car to the dealership for the ignition and power steering issues. As I said I have had the car for two years with 14,000 on it. The service manager at Fredricktown Chevrolet , Fredricktown, OH. was very rude when I tried to discuss this matter with him.I said both fall within the warranty.I tried to use the email you provided and it said it wasn't a good email. If I have a problem I will contact you through this site. Thank you
#1564 of 1602 Re: Power Steering Issue [angelkiss]
Aug 29, 2012 (6:20 am)
Good morning angelkiss,
I'm sorry that socialmediagm.com didn't work (I know that the Edmunds site will take the symbol and turn it into an image so as to prevent spamming - did you try to replace the symbol?). Alternatively, you can send an email to sarah_gracegmexpert.com and I will forward it to our main email address so that Christina (my coworker who responds to inbound email from the forum) can look into this further.
GM Customer Service
#1565 of 1602 Power Steering Light
Oct 10, 2012 (12:27 pm)
I have a 2008 HHR and I've had my "power steering" light to come on twice in the last week. I've never lost power and when I took it in, all they could say was that they could not replicate it. Why do I have to keep taking the car in for them to tell me the same thing when other people are having the same problem. Surely, someone from GM knows how to fix the problem or just tend to want to ignore it.
#1566 of 1602 Re: Power Steering Light [marshalit]
Oct 10, 2012 (6:50 pm)
I have a 2010 and I had the same problem. Mine did go out. The problem was the unit was fried for no apparent reason. I agree GM may want to consider the possibility of a recall. Good luck
#1567 of 1602 Interested in Customer Assistance
Oct 11, 2012 (6:59 am)
marshalit and angelkiss,
If either of you had wanted this issue looked into further with your HHRs, please send us an email at socialmediagm.com with more details (including your name, Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership).
Sarah, GM Customer Service
#1568 of 1602 Re: Power Steering Light [marshalit]
Oct 11, 2012 (8:46 am)
Sometimes there can be problems if the vehicle has been jump started and hooking the charger up to the wrong post. If not, We had a 2006 HHR with the same intermittent problem. We unplugged the power steering under the steering column, the transmission control module, the powertrain control module and body control module. We cleaned and tightened all the terminals with a very small wiring tool and it seemed to take care of it (it lasted for 6 months) and we have not had the problem since. Maybe this can help! It can be so frustrating with an intermittent issue.
#1569 of 1602 Re: Power Steering Light [health1]
Oct 11, 2012 (11:24 am)
I never jumped anyone else's car or my own. I'm now afraid to drive it anywhere. The Chevy people don't seem to know what is wrong or just want to ignore it.
#1570 of 1602 Re: Power Steering Issue [lsmith62790]
Oct 29, 2012 (4:09 pm)
My 2010 HHR is doing the same thing. ANYONE that is having this problem, PLEASE place a complaint with the following people and see if they will get a recall done for these bad power steering units before someone gets killed.