Last post on May 01, 2013 at 11:52 AM
You are in the Chevrolet HHR
What is this discussion about?
Chevrolet HHR, Wagon
#1367 of 1602 Re: HHR recall [62vetteefp]
May 04, 2008 (6:21 pm)
Thanks, but still they have to do these modifications which means that if a buy a brand new 2007 HHR, it will need to have these plastic pieces installed and if this requires removing the headliner, the chances are they will never put it together again the way it came from the factory (depending on who does it). Can any Chevy dealer sell a new HHR without doing the recall service first now that these vehicles have been formally recalled?
What is involved in performing this recall work? All I could find is this: " Dealers will install a piece of energy absorbing plastic material to the headliner trim." This is not very descriptive and I do not know what exactly, if anything, needs to be removed first.
#1368 of 1602 Re: HHR recall [p100]
May 05, 2008 (3:35 am)
Chances are it will have already been done to the vehicles left on the dealers lot. When my son worked a summer cleaning up new cars he also would bring any new cars that had a recall to the mechinac to preform the recall on as parts flowed into the dealer. This was so the customer wouldn't be inconvenienced.
#1369 of 1602 Re: HHR recall [p100]
May 05, 2008 (6:29 am)
it will need to have these plastic pieces installed and if this requires removing the headliner, the chances are they will never put it together again the way it came from the factory
do not know the procedure but someone back aways said they had it done and could not tell.
#1370 of 1602 Re: HHR recall [62vetteefp]
May 05, 2008 (4:30 pm)
I asked a service rep at the local dealership today - he said they need to pull loose the edge of the headliner, which is not glued, only snapped on, and insert plastic pieces under it. Takes about 1/2 hour to complete. I guess quality of work depends on the skill of the technician doing the job.
#1371 of 1602 water leaks
May 05, 2008 (4:32 pm)
I read quite a few complaints about water leaks in early models. Most of these are attributable to a faulty windshield seal/installation, and in some cases kinked sunroof drains. Have these problems been corrected on 2007 and later models? Anybody has a leaky 2007 or 2008 HHR, and has the leak been fixed?
#1372 of 1602 Re: recall timing [62vetteefp]
May 06, 2008 (8:58 am)
any time a car is taken to a dealership for service, it must be checked against all outstanding recalls...legally a dealership cannot release a car back to the owner unless the dealership has completed the recall work....whether the owner wants it done or not......it all evolves around liability issues
what is your information source that most recalls are never done on vehicles.....?
#1373 of 1602 Re: recall timing [pao]
May 06, 2008 (9:17 am)
Never heard about the legal ramifications of the dealership but I know someone who worked in the safety and legal department of GM responsible for recalls (PR). The dealership thing assumes that the owner goes to the dealership. With quality so high today most never go back to the dealership for service.
I did find an article that referenced 25% so maybe my most is too high or perhaps it was GM recalls that she was referring to. Anyway it is an interesting article on recalls.
What's more, compliance with federally mandated recalls is tough to achieve, since car owners ignore up to 25% of recall notices,
You can see why I have little respect for our recall criteria if you read the article.
#1374 of 1602 Re: recall timing [pao]
May 06, 2008 (11:49 am)
I have to disagree with you on that as I have had vehicles in for warranty or oil changes, etc. a number of times and have had it released back to me after informing me they had to order parts to fix it. If what you said was true just think of the PO'd customers who sometimes would have to wait weeks for repair parts for a recall.
#1375 of 1602 Re: HHR recall [p100]
May 07, 2008 (11:41 am)
I had it done on my 2007. It really is not a big deal, took less than 30 minutes, and does not show.
#1376 of 1602 Re: recall timing [dmathews3]
May 07, 2008 (12:00 pm)
the liability issue and release of the car back to the owner is only for mandated safety recalls is my understanding.....your warranty repairs and normal oil changes dont fall in this category....I highly doubt that if a warranty repair posed a safety concern....a dealership would release the car back to you awaiting parts...
dealers when notified of a recall also suppose to order parts ahead of release of the recall to the public based on the inventory of cars sold by them and in the region by other dealers .again ...remembering each is an independent franchise, thus not working on the recommended business plan....