Last post on Dec 01, 2013 at 2:07 PM
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Toyota RAV4, SUV
#3211 of 4032 Re: CNN headline:Toyota suspends sales of eight models [austin15]
Jan 27, 2010 (4:03 am)
Our new RAV4 was suppose to arrive at the dealer this week....we went in on Saturday and said that we didn't want it due to all the "unknowns" of this latest recall that was issued on 1/21/2010.."sticky gas pedal". They did not argue or try to convince us to change our minds and returned our trade vehicle and off we went. Now, 3 days later.....sales are now suspended....Wow. We chose not to continue with the deal since we felt that there were too many unanswered questions about the issues plus the vehicle's resale value would now take a hit as well as it's safety rating. We still love Toyotas....we drive a 07 Corolla....but not about to plop down 23K on a recalled vehicle with safety issues.
#3212 of 4032 RAV4 Test Drive
Jan 27, 2010 (4:28 am)
I went to the dealer this past Saturday for a test drive and they had several equipped the way I wanted. Having spent a week with a RAV4 as a rental, I knew I liked the way it drove so I was ready to do a deal.
To my good fortune, the salesman was a jerk and I walked out. If Toyota handles this properly, in the long run it could work to their advantage but resolving their issues is very complex and could take quite a long time. Determining the problem, re-engineering and implementing on the production lines as well as fixing existing inventory is not going to be easy.
#3213 of 4032 Attempted Buying Experience
Jan 27, 2010 (6:55 am)
I couldn't beleive all the stories told by Toyota Salesmen. I wanted a vehicle that was not available at any dealer. The first Salesman I went to told me I could not get them to "build" me a RAV4 to my specs. But he told me I could possibly get one "tweaked" coming off the line.
Next I went by another Dealer and the Salesman told me he could get one built to my specs. And I ordered one. Then he told me, as the first salesman had told me, I could not get one built. But, as with the other dealer, he told me I could get one tweaked coming off the line. Later he told me I couldn't do that either. But he would keep looking.
And still later the accelerator issue exploded. So I cancelled my order last week.
Now I understand that they have stopped Sales and Production in an attempt to resolve the acceleration issue. Let's hope they get to the bottom of this. I think it is good that Toyota finally owned up to the problem rather than trying to brush it under the carpet the last few years. After all "reliability" is what Toyota is based upon.
#3214 of 4032 Are Manufacted in Japan vehicles effected by recall?
Jan 27, 2010 (8:09 am)
We leased a 2010 Rav4 Limited last week at Prestige Toyota in NJ. I spoke with the sales manager today, he said that our vehicle was manufactured in Japan (a "J" in the VIN number) and that it was not effected by this recall. Is that true? I wanted confirmation from Toyota, but their "Customer Experience" number is jammed and they are not accepting calls at this time. Any Toyota experts out there to confirm?
#3215 of 4032 Re: Attempted Buying Experience [toyotagal]
Jan 27, 2010 (8:59 am)
I think what goes around comes around. Toyota has been pretty arrogant riding high on past reputation while offering lesser warranties and charging higher prices for some time. If the quality is so good one would think offering a better warranty would cost them little, right? Well I think they will now have to play catch up to win people back into the fold when other manufactures are offering more for less. (safety recall will have to fix things for free, but reading of people paying $900 to fix their RAV steering because they are just outside of 3yr/36K doesn't bode well for the "quality" image)
I once considered buying a RAV-4, but that swinging door, lesser warranty and inflexible higher price sent me elsewhere. I hope they learn from this and the consumer will benefit.
#3216 of 4032 Re: Are Manufacted in Japan vehicles effected by recall? [e2brooday]
Jan 27, 2010 (9:09 am)
According to Toyota, only cars manufactured in North America (i.e. US, Canada, and Mexico) have the accelerator problem. Cars manufactured in Japan have a different accelerator mechanism/design. If this is true, your RAV4 is probably ok. However, since this information is from Toyota, take it for what it's worth.
#3217 of 4032 Re: Price for a used 2009 4WD [kodak_jack]
Jan 27, 2010 (2:53 pm)
You mentioned "2009 4 cylinder FWD for $19,500 with 13,000 miles" - Is $19.5K is selling price or drive out (OTD) price ?. Similar to this car I found 2009 4 cyl FWD base 18K miles certified the dealer is quoting me $19995 drive out price. I tried to negotiate for $500 less but he is firm on his stand. Is it a good price ?
Jan 27, 2010 (6:33 pm)
Wow, we were very close to leasing a RAV4, but given the recall issue we are going with something else!! We also had the good fortune of a terrible sales person that continued to give us inaccurate information about inventory and dealer trades etc so we backed out and now we are thankful that it was a bust.
Best of luck to toyota on trying to fix this PR nightmare!
#3220 of 4032 Re: Price for a used 2009 4WD [hidalgo007]
Jan 31, 2010 (2:11 am)
That was the asking price and they claimed they couldn't move from that because it cost them money to get it certified. This gave me the 7/100,000 drive train warranty. The out the door price had to include license, tax, etc. It also cost me a HUGE $125 for them to take care of the DMV stuff on it!!!!!!! That's insane, but you don't have a choice. For $125/ vehicle, I'll stand in line all day.