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Chevrolet Malibu Prices Paid and Buying Experience

719 messages,  Last post on Sep 03, 2009 at 9:18 AM

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What is this discussion about? Chevrolet Malibu, Chevrolet Malibu Maxx, Hatchback, Sedan, Wagon


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#590 of 719
Terrible John L.Sullivan Chevy Dealer by famus
Dec 27, 2008 (8:15 pm)
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My wife and I just came back from John L. Sullivan Chevy dealer in Roseville, CA. The sale manager was unbelievably rude and drove us out the door by the rudeness. We agreed on a OTD of 18500 over the phone with a salesman, but we had a glitch at the dealership with the GM card credits. The manager just went ballistic after 15 min of trying to figure the problem out. We were called "terrorists" and "game players" among other things. Geez! We were just trying to figure out how to solve the problem so that we will have a new car and he would sell a new car. I read some reviews online about the dealership--most feedback were terrible. Now I know. Be aware of them.
#591 of 719
Re: Terrible John L.Sullivan Chevy Dealer [famus] by mazda6dude
Dec 27, 2008 (10:46 pm)
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Replying to: famus (Dec 27, 2008 8:15 pm)

I suggest Maita Chevy. The internet salesperson is a really good guy. I can give you his name. I think they are the best dealer in town. Mike Daugherty seems good too. Also, Micheal Stead Chevy in winters is good. They have some low prices. Good Luck.
#592 of 719
Re: Terrible John L.Sullivan Chevy Dealer [mazda6dude] by famus
Dec 28, 2008 (12:06 am)
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Replying to: mazda6dude (Dec 27, 2008 10:46 pm)

Thanks, Mazda6dude! I will figure out the GM card issue when their office opens on Monday before I see a dealer. I visited the Davis dealer and they seemed to be nice but they didn't have the color my wife wanted. Thanks a lot!
#593 of 719
Re: Terrible John L.Sullivan Chevy Dealer [famus] by pao
Dec 28, 2008 (6:06 am)
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Replying to: famus (Dec 27, 2008 8:15 pm)

these are the kind of stories that give GM a bad name...yes an independent franchise..but if you dont represent the product name well...then you shouldnt be in business....in this economic time....one would think a sales manager would be VERY customer oriented in order to gain a sale......apparently not in this case....I would report the dealership actions to the GM customer service line......
 
it seems apparent the sales manager was either not knowledgeable of the GM points or unwilling to do the work to research and correct the problem....and by his actions cost him a sale...
#594 of 719
2009 Maliby LS or LT1 by rcflyer4
Dec 28, 2008 (8:06 am)
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Just signed up on this forum specifically because of the pricing mentioned. I don't know where most of you live (I am in Grand Rapids Michigan), but anything over $17,500 OTD , you are being had. I have 2 quotes I rec'd yesterday for less than $17,000 for a 1LT w/ a 6 cyl engine, another for a rental return with 3007 miles on it for less than $16,000. Also, go to ebaymotors.com, punch in NEW, 2009 Malibu and you'll see a ton less than $18,000. Happy shopping Hal
#595 of 719
Re: Terrible John L.Sullivan Chevy Dealer [pao] by canddmeyer
Dec 28, 2008 (12:05 pm)
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Replying to: pao (Dec 28, 2008 6:06 am)

I concur. I also made a deal and went there and they wouldn't honor it. They steered me to buy my Chevrolet from Performance Chevy in Sacramento. John L. Sullivan Roseville Toyota is just as bad.
 
Btw, Performance Chevrolet has the best service department in the area. Sullivan's and Daugherty's service departments do poor work.
#596 of 719
Re: Terrible John L.Sullivan Chevy Dealer [pao] by famus
Dec 28, 2008 (1:38 pm)
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Replying to: pao (Dec 28, 2008 6:06 am)

I wonder who would buy a GM car now without some GM card credits. With the new car warranty potentially invalidated due to the collapse, the value of the car is substantially less than invoice. The sales service was completely opposite of customer oriented. We calmly asked a few questions and proposed a few solutions to resolve the issue. But the sales manager would not even let us speak! I guess it is a trained dealer strategy to intimidate a customer (we were docile looking I guess), but it totally didn't work toward closing a deal. From what I know, they didn't sell a single Malibu in the two-week period I searched their inventory. I just don't understand what their logic is. Enough ranting. Happy holidays, everyone!
#597 of 719
Re: 2009 Maliby LS or LT1 [rcflyer4] by dampier
Dec 29, 2008 (12:11 pm)
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Replying to: rcflyer4 (Dec 28, 2008 8:06 am)

I am not sure where you are seeing this kind of pricing. I went to ebaymotors myself today (the 29th), typed 2009 Malibus and checked for new ones, and I found exactly three Malibus less than $18.6k. One had nearly 500 miles on it, the other two well over 1,000 miles. This was not even a geographic search - it was nationwide.
 
I am in western NY and if you offered 17.5 for a 2009 1LT here, you'd be escorted off the dealership lot by security. Too many classified ads and other pricing which started in newspapers makes a lot of assumptions when it comes to GM cars. The bottom line price is good only if:
 
 1) You are trading in a lease.
 2) You are putting down $2-3k for a down payment or trade
 3) You are a member of the armed services.
 4) You are buying a car from the same dealer you bought the last one from.
 
That's because that price is valid only when you meet all of the four above conditions. Oh, and usually that price is good for the white or black car.
 
I generally ignore these kinds of "ads" and "sales" in the newspaper and try and focus on the invoice price minus rebates and then work from there to argue over dealer profit.
 
The "red tag" pricing deal also has some of our dealers saying the negotiation is already done for you in the price. That's not usually true with most, of course, but they are using that in their arguments. Another hurdle to overcome.
 
We have dealers locally that are simply not going to lose money just to move a car. They will tell you honestly they cannot do business on your terms and will themselves end the negotiations and show you the door. I think the marketplace in different areas and the costs of doing business can make a lot of difference in pricing. My experience has been, in this area, you can usually get a GM dealer to do a deal for $200-400 over invoice (factoring in rebates as well), but that's about it. I see in suburban DC and Virginia lower pricing on some vehicles than is possible in this market, but then it comes down to convenience and time as to whether it's worth it to you.
 
I despise car shopping because I hate the games and the nonsense. I probably am not getting the best possible deal I could, if I bought my car from a dealer 100 miles away I spent days or weeks trying to argue down a few hundred bucks, but it's just not worth the time, aggravation, and stress to me. I don't buy base, which is often where some of the mass market deal competition is. I will walk into one or two dealerships with the invoice price (note that with GM, some of the supplier/employee discount pricing does NOT work with GM Card points unless you have their special GM Family & Friends card) and armed with the rebates, and then argue over how much more they'll get from me for profit. And then I'll say no to the finance guy who will try and pad extras, and will arrange for my own financing in advance and let him or her try and beat it if they can so I don't find my loan rate jacked up.
 
And then I'll be glad it's over and done with.
#598 of 719
Re: 2009 Maliby LS or LT1 [dampier] by TomNY
Dec 29, 2008 (12:43 pm)
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Replying to: dampier (Dec 29, 2008 12:11 pm)

I'm in western NY also (Rochester) and found the local dealers to be fairly inflexible on their prices also. I ended up buying it from Simmons-Rockwell in Bath NY (about an hour and a half away) and ended up buying a LTZ for $400 more than I was quoted for a LT1 in town. They were a pleasure to work with.
#599 of 719
Re: 2009 Maliby LS or LT1 [TomNY] by dampier
Dec 29, 2008 (3:57 pm)
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Replying to: TomNY (Dec 29, 2008 12:43 pm)

I am also in Rochester and was contemplating Simmons-Rockwell myself. Any advice for dealing with them Tom? Did you initiate contact online or by phone or just schlep down to Bath. Also, what kind of wheeling and dealing did you have to do to get them down in price. How much lower do you think one can get from their website pricing to their actual pricing. And did you deal with an Internet contact there or just a regular salesperson.
 
I'd love to get as much info as possible, as I am not adverse to heading on a road trip for a decent deal.

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