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Wagons Subaru Crew Subaru Crew Archived Discussions Subaru Crew: Official SOA Presence (aka Patti) 
2365 messages, Last post on Feb 22, 2005 at 9:51 AM
You are in the Subaru Crew Archived Discussions Forum. Your Host is kcram
Please understand that my participation here is new ground for an automotive manufacturer. That being said, we get into some uncharted territory. Based on experience here with Edmunds, there are some things that folks should know.
I can't share any "inside" scoops without risk to my job. I like my job so I won't take that risk. I will share my opinions and guesses, like everyone else, but it isn't the "official word from Subaru". If it is the "official word", I'll make sure I phrase it as such. I will share information that I have based on my experiences and I am committed to helping anyone who needs it on this web site with the only exception of "confidential information". But, feel free to ask! I'll respond if I can.
If a customer situation comes to my attention on these boards, you have my commitment to help guide the problem to resolution. We at Subaru are very committed to your satisfaction and your positive ownership experience. While I cannot guarantee that you will be 100% happy with what we can do, I can guarantee that we will try to find a way to make the situation better. I do not feel that it is productive or beneficial to the "general" public to share specifics of the research and resolution of a specific case. I also think that it is information that should remain confidential between us (SOA) and the customer. So, I will not engage in an "argument" related to a case on this website. By not commenting or engaging with an individual, it does not mean that I'm agreeing with what is being said or that I feel that it isn't worthy of comment. I just don't think it belongs on these boards.
I hope everyone is okay with this!
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Maybe this has been answered before but are there any definite plans to bring out an H6 equipped GT wagon ? Since there is only any additional 35lbs for the H6 when compared to the 2.5T, I would assume that it would be a good match on the lighter Legacy frame. Moreover, the CG should be lower in the H6 than the 2.5H4T (which has all those turbo hardware sitting above the H4 engine thus raising the CG). This would ensure even more stability for sharper handling when compared to the 2.5T. I like to drive turbo equipped cars but for long term ownership, I still prefer NA engines. The fact that Subaru has got a "Turbo Surcharge" in their extended warranties, just reinforces my preference for a NA engined vehicle for long-term ownership. TIA. |
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Replying to: aaykay (Feb 19, 2005 10:07 am) I didn't know about a "Turbo Surcharge" for a Subaru Extended Warranty. Is that term actually used or is the extended warranty simply more expensive? For instance, is the extended warranty on a 2005 Outback 2.5XT Limited more expensive than one on the 2005 Outback LL Bean?
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Replying to: jon_in_ct (Feb 19, 2005 10:26 am) From the Added Security price list: "Turbo Surcharge: add $250 to 80k and 100k plans" DaveM |
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| that's a good idea, it can come back if the official presence comes back... | |
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Replying to: aaykay (Feb 19, 2005 10:07 am) The big difference between the two is the torque and where it comes on. H6 is fast at highway speeds, but the H4 turbo is superior off the line. Craig
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Replying to: c_hunter (Feb 19, 2005 7:31 pm) |
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I dunno. The presence of a turbo surcharge doesn't explicitly say anything about reliability vs. NA. It could be as simple as Subaru guessing that more turbo owners will drive harder thereby increasing failure rates. I can definetly see that being representative of the WRX crowd. Or, it can be that the H6 makes up a relatively small portion of all engines sold so that's it wasn't worth administering the surcharge for that configuration. Or, it might be that it's easier to justify charging more for a turbo engine just because people think it's less reliable -- extracting consumer surplus so to speak. I think we'll know the answer in about five years from now when a good number of people are well into their extended warranty period. But I agree, that having a surcharge does send a message to be questioned by the owners. Ken
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Spec B, anyone? If only for the 6 speed and 18" rims. -juice |
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Replying to: kens (Feb 20, 2005 2:16 pm)  -Frank |
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..until Patti is permitted to return, this discussion will be read only. Patti, everyone is hoping to see you back here soon! |
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