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Prices Paid: Buying & Leasing Experiences Volvo XC90 Prices Paid and Buying Experience
1824 messages, Last post on Dec 02, 2009 at 4:43 AM
You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx
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Replying to: cv2006 (Jun 29, 2009 7:07 pm) I am looking at the 2009 xc90 R AWD and have negotiated thus far to $36000, dealer says he wont go lower (this already includes my loyalty discount). It is the dealer car so selling it as "new" and gets the full 5 yr warranty, but it has 4,300 miles on it. It does not have navigation or entertainment (but does have climate package, premium package and versatility package-ie 3rd row). Is this a good price?
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Replying to: chicagobuyer2 (Jun 29, 2009 7:41 pm)
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Replying to: cv2006 (Jun 29, 2009 7:57 pm)
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Replying to: chicagobuyer2 (Jun 30, 2009 4:18 am)
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Replying to: cv2006 (Jun 30, 2009 5:54 am)  38k miles for $19000 Good deal? |
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Hi everyone, I'm looking at a silver 2009 AWD xc90 (3.2) with the following: climate pckg, versatility pckg (meaning 7 passenger) and premium pckg. When I plug the figures into Edmunds, it looks like these are going a good bit under dealer invoice. The only incentive I'm seeing is cash to dealer of $500.00 - but of course, the dealer may be getting some other $$ from the manufacturer. Any suggestions as to how much off dealer invoice is reasonable? I'm in SC. Thanks! |
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I have a question for those in the know... Why is the Volvo survey so important to dealerships? We purchased another XC 90 3 weeks ago from the same dealership that we purchased our first one. The first experience was simple and pleasant. Our latest experience was the total opposite of our first. The moment that I shook the salesman's hand, I knew it wouldn't be a good experience. The salesperson that took our trade-in vehicle begged (exact words, "I beg of you") my husband not to give them a negative review. Apparently, these surveys are random and sent out by Volvo. I was hoping we wouldn't get one this time, but we did. If we are honest about our experience, it will not be a positive survey for the dealership. I want to know why this survey is so important for the dealership. Anyone know? TIA
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Replying to: cv2006 (Jul 16, 2009 1:06 pm) Survey used to mean more than it does today. Volvo used to pay dealers back end money based on your CSI score. Now, they don't. Basically, it's now for bragging rights or as part of the criteria for the President's Club. The survey is a good way for dealership management to see how their salespeople treat customers. If your salesperson fell short of your expectations, be honest in your answers. The survey doesn't really deal with the dealership as a whole,only with your salesperson. If someone else at the dealer did something wrong, don't punish your salesperson.
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Replying to: volvomax (Jul 17, 2009 4:12 pm)  The problem was with two salespeople. We had negotiated the price with the internet manager and the sales manager online and over the phone. The only thing that we hadn't discussed was our trade-in. When we went to the dealership to pay for the vehicle and take ownership of it, we dealt with two new salespeople. We weren't happy with the amount that they offered us for our trade-in. Then, he and the other salesperson, a woman, teamed up to tell us all the things that were wrong with our trade-in. According to them, the brakes could go at any minute. Not true, as we had them replaced last year. The final straw was when they claimed that our vehicle had been in a wreck. NOT TRUE!!! I was livid at that point. We stood up and proceeded to walk out. The woman immediately called the sales manager on the phone. He approved the deal as we wanted it. At least that's what we were told. She could have been pretending to speak to the SM for all we know. When we were ready to sit down to sign all the paperwork, the woman asked to speak to me husband and that's when she begged him not to give them a negative review if we were chosen to complete Volvo's survey. My husband was so upset with the whole experience that he wanted to call the SM the next day to complain about the two salespeople. We'll have to be honest. Thanks!
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Replying to: cv2006 (Jul 17, 2009 5:23 pm) Obviously, how a salesperson chooses to serve up the numbers can have a profound effect on your experience.
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