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Chevrolet Impala Prices Paid and Buying Experience

206 messages,  Last post on Aug 19, 2008 at 10:42 PM

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What is this discussion about? Chevrolet Impala, Sedan

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#4 of 206 No comments? by bdime Mar 04, 2001 (4:53 am)
Okay folks- no other comments about your dealer expierences. Do we dare to name names? I am pleased with Sunrise Chev in Glendale Hts, IL and previously shared my agravation with Horizan in Naperville. It might help other future owners to know if you got a good deal as well as the type of service they are delivering. Larry Roesch in Elmhurst/Bensenville has previously given my daughter and a few friends the run around/poor service. No other stories to share?
#5 of 206 dealers?? by lrcobra Mar 04, 2001 (10:44 am)
I recently had a favorable experience with the dealer where I am getting my service work done. I had to haave the front drivers seat back replaced and while there brought out the papers on the tsb about the rearl wheel liners. No problem they ordered them and will call when they come in. Said to allow an hour for them to install them and then handed me a new cap with the dealer name on it. Just thought I would pass this along. The dealer name is Gutberlet Chevrolet in McConnelsville, Oh. Oh I did not purchase the Impala there but still get the treatment we owners deserve and pay for. LRCobra
#6 of 206 Excellent dealer experience by teo Mar 05, 2001 (4:26 am)
If you happen to live in the Miami, FL/Dade County area, I can highly recommend Dadeland Chevrolet, located on US1 (Northbound) right in front of the "Dadeland North" metro station and very close to nearby Dadeland Mall and Dadeland Station store complex.   Very good service and extremely customer oriented. This dealer has been on business a little over a year and has already become one of the best Chevy stores in the city.
#7 of 206 In Canada by platour Mar 06, 2001 (3:25 pm)
I recommend Belisle Chev/Olds in Ottawa, Ontario, Canada. Nice people and a family-owned business since forever it seems. My family has dealt with them since 1968. Friendly people and here in Canada's Capital City, provides bilingual (English/French) service. Recommend them highly!
#8 of 206 Good Mid-Michigan Dealer by mediumfry Mar 08, 2001 (4:22 pm)
I had a great experience with Garber Chevrolet in Midland, MI. Midland does NOT have a reputation for being a good place to get great deals. However, I found both a knowledgeable and courteous sales person AND an honest and forthright sales manager who laid out the REAL numbers before me and worked every reasonable way to get me a good price. OUTLANDISH! The car's been nearly perfect (A 2001 Torch Red LS) but I decided to take it in for a couple diddly things just to see how the service department works. So far so good...
#9 of 206 Not much to say? by bdime Mar 30, 2001 (8:03 am)
It's hard for me to believe that after all the garbage I had at several dealers there is not more opinion- yeah or neah on various dealer experiences. I always felt a great dealer and great service made a huge difference in where you chose to buy. Does it or not? Larger dealerships are often better known but also have a list of horror stories when you survey your friends and neighbors. No opinions folks?
#10 of 206 BAD experience and still going on by swebco Apr 14, 2001 (8:54 am)
If you ever come to Nashville stay as far away from TEAM Chevrolet as is humanly possible. The deal was reasonable, but service after the sale has been torture.   I had the popping and clicking caused by engine cradle problems, but the service department "couldn't reproduce' the problem. (BTW, I didn't know that was what was causing the problem until I found all you wonderful and knowledgable folk here at Edmond's) When I was able to show them the information amazingly they could reproduce and fix the problem.   My rear window defroster couldn't defrost fog, amazingly, after my husband went in a pitched a fit, it still didn't have anything wrong with it, but now it works.   The airconditioning was blocked up and leaked all over the passenger side, flooding the mat,which had one of those trusty, industrial green file folders on it. It got soaked and bled all over the mat. I asked for a replacement, but the service anager says the stain isn't water damage.   Various lights, including the ABS, Check Engine, Traction Off lights have come on but there is never anything when they run a diagnostic.   The right front end makes a terrible noise, and there's nothing they are willing to do about it. They say it's the tire, not the car. I've changed the tires, and it's still noisy.   On and on, I've never taken this car in for warrantee service where I haven't gotten the run around, shuck and jive, and pat on the head. I really hate these people. Most of the stuff is minor, I love the car, but the guys are real trips.   Take care.   susan
#11 of 206 Games Dealerships Play!! by newbie5 Apr 18, 2001 (1:13 am)
Just started shopping the Impala and here are three scenarios:   Dealer 1 - Rebate is $500 on Impala for term of AutoShow in NYC.   Dealer 2 - Rebate is $750 through the remainder of life on 2001 Impala.   Dealer 3 - No mention whatsoever on rebate. Actually quoted a price on a car I test drove but I was in just to get a feel if the Impala is a car I should consider. This specific car did not have the options I wanted nor was it the color I was looking for.   I believe Dealer 2 would be getting my business if I choose to go with an Impala!
#12 of 206 Re: Gaming Dealerships by kenbuzz Apr 18, 2001 (5:11 am)
There is a $750 dealer incentive running through October on the 2K1 Impalas. Your dealer #2 apparently chose to pass that along as a customer incentive. If you tell a dealer that you're aware of the incentive, they are more likely to offer it to you, but if you don't, they won't.
#13 of 206 Good Dealer Service by sweetpolly May 15, 2001 (11:38 am)
Hi all,   I've recently had some warranty work performed on my vehicle (2K Impala LS) and I've purchased and had service, at Champion Chevrolet, in Manhattan Beach, CA. I take my car there all the time because of the good service they have provided me. I read a lot of the posts on the Edmunds Town hall and discovered some of the problems others were having was the same ones I was. Especially in reference to the TSBs that are issued. The only place I've heard about any TSB on the Impala was from this "Edmunds" townhall website. I printed out a number of the posts and took them to the service dept. of above dealership and the service manager, Murray Mead, checked the car out and confirmed that yes, I was indeed experiencing some of the same problems. Anyway, the repair work was performed (replaced intermediate shaft, shim material, etc.) and I picked up my car yesterday. An additional warranty problem was noted, and that was that the track under my driver seat was loose (the service manager pointed this out to me) and he told me that they had ordered the part and would call me to have it put on my car once it arrived. I thought that was very helpful. It shows that that dealership really is concerned about the customer's complete satisfaction in the products they sell and it also shows that they actively take interest in the performance of the products they sell. I might add, the dealership also has a GM rep who regularly telephones me to follow up on work I have done to the car at that dealership. Her name is Lynne (I don't remember her last name), however, she is a delight to talk to and she intercedes on my behalf in making sure everthing is handled properly and to make sure that I am completely satisfied with whatever service I have performed on my car.

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