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Chevrolet Impala Prices Paid and Buying Experience

219 messages,  Last post on Jan 10, 2011 at 8:09 AM

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What is this discussion about? Chevrolet Impala, Sedan

    

Messages Page 23 of 23

#214 of 219 Chevrolet 21 in Bethlehem, PA by bigtc

May 12, 2010 (6:19 am)

Chevrolet 21 in Bethlehem PA ...
I filled out the information on their website to request a quote by email.
 
I never received the quote, but they keep sending emails asking when is a good time for me to come in. I called them to explain that I am about 1 hour away from them and I would appreciate a quote to see if they are close in price to the other quotes I received. The person on the phone told me it was not his problem how far I was from them, and if I needed a quote I would have to drive to the dealership.
 
I guess the only reason they make you fill out the info on their website is so they can get your name and number to send unwanted spam.

#215 of 219 Re: Chevrolet 21 in Bethlehem, PA [bigtc] by jayrider

May 12, 2010 (7:50 am)

Replying to: bigtc (May 12, 2010 6:19 am)
Welcome to the real world of email buying. You can go to overstock.com and get quotes that are connected to dealers near you. Also autobrag has quotes and a way to send out bids to dealers who don't get your info. All free -- might work. There is 3k rebate on the impala. What trim level are you interested in?

#216 of 219 Re: 2010 LTZ [jayrider] by p100

May 14, 2010 (9:20 pm)

Replying to: jayrider (Mar 24, 2010 8:35 am)
I got $ 10k off the sticker (including my GM card rebate of $ 2,400) on a new leftover '09 LTZ.

#217 of 219 Re: 2010 LTZ [p100] by jayrider

May 15, 2010 (7:48 am)

Replying to: p100 (May 14, 2010 9:20 pm)
nicely done !

#218 of 219 Warning to Potential Buyers by klrss

Jan 10, 2011 (8:09 am)

Incase someone was in the market for a new GM/Chevy product, I wanted to share some info for you to read before you buy.
I bought a new 2010 Impala LTZ a few months ago. I have 6,000 miles on it now. I have been having this sulfur/rotten egg smell from the exhaust since about a week after I had it. I finally brought it into the shop and they said they found no issues, and it is probably bad fuel. I questioned the fact that I can run the same fuel in my 2011 Kia Sorento, and my 2009 Civic without the smell, so I don’t think it is the fuel. They told me there isnt anything they can do and again advised that I run a tank of quality fuel through it and see if that helps. So, I did what they said. I actually ran three tanks of Exxon through it, and one tank of shell, and the smell never went away. I called GM customer service and they asked if I was getting fuel at the same stations, or if the stations were close to each other. I told them yes, except the shell, which was across town. The gm customer service lady said " well, maybe the stations are getting the same fuel, and you might need to try other stations". I could not believe it! My car smells like rotten eggs...my two other cars run fine on the same gas, I tried higher grade gas like shell and Exxon and still no change, now they want me to drive all over town trying different fuels!!! I tried to get them to understand that I have NEVER had to worry about what fuels I use in any car that I have owned, and I have owned many GM cars in the past, and that they need to look at this Impala. So the customer service lady said to bring it back in and she would tell the dealer to look at it again. I take time out of my day, bring it in, I asked for a loaner and they didn’t provide one, which just added to the fun of it. They looked it over and called me and told me they still didn’t find anything wrong, and didn’t smell it this time at all. Wow! I can’t believe they didn’t smell it! ( or maybe it just looked better on the paperwork for them not to smell anything). I picked the car up and they gave me a TSB Bulletin that basically said that the smell is caused by high sulfur fuels and instructs the service dept not to replace parts because it is a fuel issue. I tried to get them to explain why my car smells, but other new GM cars do not, but they still said it was a fuel issue.
So, my warning is that if you get a Gm car or truck that smells like sulfur/rotten eggs, GM will not fix this and you will have to endure the smell. I really didn’t expect to pay 25k for a car that smells horrible. I put my trust and money into GM/Chevy, and that was a mistake. Now I get to smell sulfur when I pull up to the drive-thu’s ( banks/Fast food), and have family/friends who follow me to places tell me my car stinks, and clients who I have in the car tell me " have that fixed, it is the catalytic converter"...etc.
I would highly recommend that you go with a Kia, or Honda, or some other brand that actually can burn any fuel out there without it smelling. Gm seems to not want to disclose that their cars can not burn today’s fuel cleanly, because if they did, there would be many folks that would not buy...including me! I hope this helps someone who feels this service issue would be important to them if they purchased GM.

Messages Page 23 of 23

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