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You are in the Prices Paid - Buying & Leasing Experiences
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Chevrolet Impala, Sedan
#1 of 221 Chevrolet Impala: Prices Paid & Buying Experience
by Karen@Edmunds HOST
Jul 30, 2003 (9:36 am)
What did you pay for your new Impala?
#3 of 221 ?1st?
Feb 28, 2001 (3:44 pm)
As I mentioned in the owners club I'm not surprised but definitely disappointed
that when pricing a car with an internet referral (carmax or www.digitalcars)
there is such a variance in prices offered- appears vary with dealer- one tried to make me
think that autoshow rebate and Chevy rebate come off of their profit! Then they have
the nerve to call the next day and offer to come down to my price! It's really
puzzling how in the year 2001 when it's fairly easy to find out what the dealer
costs/ incentives / rebates/ holdbacks-etc are that a salesman can still try to
take you for a ride. How about it?
#4 of 221 No comments?
Mar 04, 2001 (3:53 am)
Okay folks- no other comments about your dealer expierences. Do we dare to
name names? I am pleased with Sunrise Chev in Glendale Hts, IL and
previously shared my agravation with Horizan in Naperville. It might help
other future owners to know if you got a good deal as well as the type of
service they are delivering. Larry Roesch in Elmhurst/Bensenville has
previously given my daughter and a few friends the run around/poor service.
No other stories to share?
#5 of 221 dealers??
Mar 04, 2001 (9:44 am)
I recently had a favorable experience with the dealer where I am getting my service work done. I had to haave the front drivers seat back replaced and while there brought out the papers on the tsb about the rearl wheel liners. No problem they ordered them and will call when they come in. Said to allow an hour for them to install them and then handed me a new cap with the dealer name on it. Just thought I would pass this along.
The dealer name is Gutberlet Chevrolet in McConnelsville, Oh.
Oh I did not purchase the Impala there but still get the treatment we owners deserve and pay for.
#6 of 221 Excellent dealer experience
Mar 05, 2001 (3:26 am)
If you happen to live in the Miami, FL/Dade County area, I can highly recommend Dadeland Chevrolet, located on US1 (Northbound) right in front of the "Dadeland North" metro station and very close to nearby Dadeland Mall and Dadeland Station store complex.
Very good service and extremely customer oriented. This dealer has been on business a little over a year and has already become one of the best Chevy stores in the city.
#7 of 221 In Canada
Mar 06, 2001 (2:25 pm)
I recommend Belisle Chev/Olds in Ottawa, Ontario, Canada. Nice people and a family-owned business since forever it seems. My family has dealt with them since 1968. Friendly people and here in Canada's Capital City, provides bilingual (English/French) service. Recommend them highly!
#8 of 221 Good Mid-Michigan Dealer
Mar 08, 2001 (3:22 pm)
I had a great experience with Garber Chevrolet in Midland, MI. Midland does NOT have a reputation for being a good place to get great deals. However, I found both a knowledgeable and courteous sales person AND an honest and forthright sales manager who laid out the REAL numbers before me and worked every reasonable way to get me a good price. OUTLANDISH!
The car's been nearly perfect (A 2001 Torch Red LS) but I decided to take it in for a couple diddly things just to see how the service department works. So far so good...
#9 of 221 Not much to say?
Mar 30, 2001 (7:03 am)
It's hard for me to believe that after all the garbage I had at several dealers
there is not more opinion- yeah or neah on various dealer experiences.
I always felt a great dealer and great service made a huge difference in
where you chose to buy. Does it or not? Larger dealerships are often
better known but also have a list of horror stories when you survey your
friends and neighbors. No opinions folks?
#10 of 221 BAD experience and still going on
Apr 14, 2001 (7:54 am)
If you ever come to Nashville stay as far away from TEAM Chevrolet as is humanly possible. The deal was reasonable, but service after the sale has been torture.
I had the popping and clicking caused by engine cradle problems, but the service department "couldn't reproduce' the problem. (BTW, I didn't know that was what was causing the problem until I found all you wonderful and knowledgable folk here at Edmond's) When I was able to show them the information amazingly they could reproduce and fix the problem.
My rear window defroster couldn't defrost fog, amazingly, after my husband went in a pitched a fit, it still didn't have anything wrong with it, but now it works.
The airconditioning was blocked up and leaked all over the passenger side, flooding the mat,which had one of those trusty, industrial green file folders on it. It got soaked and bled all over the mat. I asked for a replacement, but the service anager says the stain isn't water damage.
Various lights, including the ABS, Check Engine, Traction Off lights have come on but there is never anything when they run a diagnostic.
The right front end makes a terrible noise, and there's nothing they are willing to do about it. They say it's the tire, not the car. I've changed the tires, and it's still noisy.
On and on, I've never taken this car in for warrantee service where I haven't gotten the run around, shuck and jive, and pat on the head. I really hate these people. Most of the stuff is minor, I love the car, but the guys are real trips.